Troubleshooting
If, after reading these operating instructions, you have additional questions related to the use of your television, please call
the services center in your local area.
Before calling service, please check the symptoms and follow suggested solutions.
Remote Control
●
The batteries could be weak. Replace the batteries.
●
Check the orientation of the batteries.
●
Make sure the power cord is plugged in.
Remote control does not operate
Video and Audio
No picture (screen not lit),
No sound
● Make sure the power cord is plugged in.
●
Press ON-OFF on the TV or on the remote control.
●
Try another channel; it could be station trouble.
● Select a proper picture mode.
● Adjust the brightness in the video setting.
● Check the antenna/cable connections.
Dark, poor or no picture
(Screen lit), good sound
● Check the antenna/cable connections.
● Try another channel; it could be station trouble.
No color/dark picture/color
is not correct
Only snow and noise appear
on the screen
● Adjust the color saturation in the video setting.
●
●
Adjust the antenna.
Move the TV away from noise sources such as cars, neon signs, or hair dryers.
Dotted lines or stripes
Double images
Good picture, no sound
Audio noise
● Using a highly directional outdoor antenna or a cable may solve the problem.
●
●
The sound may be muted. Press MUTE again to cancel.
Make sure the stereo mode is set to stereo or mono.
● Communication problems may occur if infrared communication equipment (e.g.,
infrared cordless headphones) is used near the TV. Move the infrared
communication equipment away from the TV until the noise is eliminated.
Problem
Problem
Possible
Solutions
Possible
Solutions
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