Additional Information
40
Chapter 4
Limited Warranty
What your warranty covers:
•
Any defect in materials or workmanship.
For how long after your purchase:
•
1 year for parts.
•
The warranty for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever
comes first.
What we will do:
•
Replace the defective portion of your DTVS Antenna with a new or, at our option, refurbished parts.
•
Labor costs for the removal and re-installation of defective parts are your responsibility.
How you get service:
•
Call 1-800-679-4776 and have your unit’s date of purchase and model number ready.
•
A representative will troubleshoot your problem over the phone.
•
If the representative determines that your antenna/dish is defective they will arrange to provide you the replacement
parts necessary for its repair.
What your warranty
does not
cover:
•
Acts of nature, such as but not limited to lightning damage.
•
Damage from misuse or neglect.
•
A unit that has been modified or incorporated into other products or is used for institutional or other commercial
purposes.
•
Units purchased, serviced or operated in Alaska or outside the U.S.A.
•
Loss of programming.
•
Installation
Limitation of Warranty:
•
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION
GIVEN BY THOMSON MULTIMEDIA INC., ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN
ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Summary of Contents for DIRECTV
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