Other Information
54
Chapter 5
Troubleshooting
Buttons don’t work
•
If you’re using the remote control, press the DVD
➛
TV button first to make sure the remote is in TV mode.
•
Unplug the TV/DVD for two minutes and then plug it back in. Press the ON/OFF button and try again.
TV turns off while playing
•
Sleep Timer is set.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn the TV on again. If
this happens frequently, the voltage in your house may be abnormally high or low.
Blank screen
•
Make sure the component connected to the TV/DVD is turned on.
•
Try another channel.
No sound, picture okay
•
Maybe sound is muted. Press the volume up button to restore sound.
•
Station or CATV experiencing problems, turn to another channel.
Can’t select certain channel
•
Channel may be blocked or not approved in the
Parental
menu.
•
If using a VCR, make sure the TV/VCR button on the VCR is in the correct mode (press the TV/VCR button on your VCR).
Noisy stereo reception
•
The station might be weak. Press the AUDIO button on your remote control to change from stereo to mono.
No picture, no sound but TV is on
•
The channel might be empty — change channels.
•
If you’re watching your VCR and it’s connected with coaxial cable to the UHF/VHF jack, tune the TV to channel 3 or 4 (whichever
channel is selected on the 3/4 switch on the back of your VCR). Also check to make sure the TV/VCR button on the VCR is in the
correct mode (press the TV/VCR button on your VCR).
Sound okay, picture poor
•
Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
•
Try adjusting the picture quality. Go to page 28 for more instructions.
No Closed Caption
•
Try another channel, station may be experiencing problems or closed captioning is not being broadcast by the station.
•
Check antenna connections. If using an indoor antenna or if TV reception is very poor, Closed Caption may not appear or may
appear with strange characters or misspelled words.
•
Turn on closed captioning by pressing the SUBTITLE button when in the TV mode.
•
Some cable systems and copy protection systems may interfere with the Closed-Caption signal.
•
Closed Caption may be lost due to a commercial or break in the signal, but reappears when the signal is received again.
Black box appears on the screen
•
Closed-captioning turned on. Press the SUBTITLE button to turn it off. Check the
Closed-Captioning
feature.
Display not shown in your language
•
Select the proper language in the
Setup
menu (hammer and wrench icon)
