RINGER TONE
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Press
p
or
q
to locate at RINGER TONE.
Press OK to enter and
p
or
q
to select it.
Press OK to save and return to menu items.
RINGER VOLUME
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Note. You may use a one touch key to enter ringer volume, press # directly.
2. Press
p
or
q
to locate at ringer volume.
3. Press OK to enter and
p
or
q
to select level OFF,(1 – 5)
4. Press OK to save and return to menu items.
AREA CODE
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Press
p
or
q
to locate at AREA CODE
Press OK to enter and dial keypad 0-9 to input new code.
Press OK to save and return to menu items.
REGISTRATION
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Press
p
or
q
to locate at registration .
Press OK to enter and
p
or
q
to select YES or NO
If select YES and then press MENU to start registration . Also, you shall let
base enter registration mode in parallel. (see base registration)
Note – max 4 handsets can be registered with a base.
DEREGISTRATION
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Press
p
or
q
to locate at DEREGISTRATION
Press OK to enter and
p
or
q
to select YES or NO.
Press OK to confirm it and return to menu items.
DEFAULT SETTING
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Press
p
or
q
to locate at default setting
Press OK to enter and
p
or
q
to select YES or NO
Press OK to save and return to menu items.
Note: default all settings but not call log and phone book.
CONTRAST
While unit is in STANDBY mode, press MENU and then press
p
or
q
select
HANDSET SETUP
Press
p
or
q
to locate at CONTRAST.
Press OK to enter and
p
or
q
to select level (1- 5)
Press OK to save and return to menu items.
CALL OPERATION
Receiving a call with speakerphone / handset
When the phone rings, press the SPEAKER
on the base or pick up
handset, and speak normally, at a minimum distance of 8-9 inches, into the
built-in microphone if in speakerphone model.
Adjust listening volume by vol+ / vol-
To end the call, press the SPEAKER
again if in speakerphone mode or
put back handset to the cradle again.
Making a call with speakerphone / handset
Press the SPEAKER
or pickup handset, and wait for a dial tone
Dial the number (using a memory dial number, if desired) the number shows
in the display.
– or –
Dial the number and then press SPEAKER
or pickup handset.
3. When the party answers, adjust speakerphone volume by vol- / vol+ .
4. To end the call, press the SPEAKER
again if in speakerphone mode
or put back handset to the cradle again.
Switching between speakerphone and handset
You can switch between speakerphone and handset after dialing a number,
or at any time during a conversation.
Switch handset to speakerphone
While in handset mode, press SPEAKER
and then put back handset to
cradle.
Switch speakerphone to handset
While in speakerphone mode, pickup handset
Receiving a call with cordless handset
When the phone rings, press the TALK/SPEAKER
on cordless handset.
Adjust listening volume by reviewing
p
or
q
.
To end the call, press the EXIT or put back cordless handset to the charger
again.
Making a call with cordless handset
Press the TALK/SPEAKER
on cordless handset and wait for a dial tone.
Dial the number (using a memory dial number if desired) the number shows
in the display.
-or-
Dial the number and then press the TALK/SPEAKER
.
3. When the party answers, adjust volume by reviewing
p
or
q
.
4. To end the call, press EIXT or put back handset to the charger again.
Switching between speakerphone and handset
You may press TALK/SPEAKER
to toggle between them.
Call transfer
Transferring call from base to cordless handset
During an external call, you may transfer the external call from base to
handset.
Press the INT on the base to put the line on hold and transfer the call LCD
shows HS-NUMBER? input (1-4) that you expect the destination handset.
The inquired cordless handset will ring. Press TALK/SPEAKER
to answer
the call.
Note: to cancel the transfer, press EXIT
Transferring call from cordless handset to another cordless
handset/base
During an external call, you may transfer the external call to another handset
or base.
Press the INT on original cordless handset to put the line on hold and
transfer the call. 0- BS, 12.3.4. – HS shall show.
Press your wanted number to start transferring to
Press the TALK/SPEAKER
on the ringing cordless handset or pick up the
corded handset on the base OR press the speaker on base to answer the
call.
Note: to cancel the call transfer, you may press EXIT on the originating
cordless handset , if there is no answer within 60 seconds after
transferring the call, then both handsets will be rung back (call back).
If neither handset answers within 60 seconds, then external call will be
automatically dropped.
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Conference the external caller with cordless handset and
base
Invited by base, base + cordless h external
If base is already in talking with an external party
Press INT on base, then input 1- 4 for the desired cordless handset.
The called cordless handset rings, press TALK/SPEAKER on
the called
cordless handset.
Press base INT again and CONFERENCE appears. 3- party conference call is
setup.
Invited by cordless handset, 2 -cordless h external
If cordless handset is already in talking with an external party,
Press INT on cordless handset and 1-4 to select the called handset number.
The called handset rings, press TALK/SPEAKER
on the called cordless
handset
Press the originating handset INT again and CONFERENCE appears. 3 –
party conference call is setup.
Invited by cordless handset, cordless h base +
external
If cordless handset in already in talking with an external party,
Press INT on cordless handset and 0 to invite base
Base rings and press SPEAKER
on base or pick up handset.
Press the originating cordless handset INT and CONFERENCE appears. 3-
party conference call is setup.
Last Number Redial
To quickly redial the last number you dialed:
With cordless handset
Press the REDIAL to display redial number, then press TALK/SPEAKLER
to dial out.
If you get a busy tone and want to keep dialing the number, press the
REDIAL to quickly redial the number again.
With corded handset or speakerphone
Lift the corded handset or press SPEAKER
.
Press REDIAL.
CALL TIMER
After you press TALK/SPEAKER
on the cordless handset or lift the corded
handset, or press the SPEAKER
on the base, the built-in call timer shows
in the display and begins counting the length of time of the call.
AUTO STANDBY
Placing the cordless handset in the charge cradle while the cordless handset is
off the hook (in talk mode) automatically hangs up the phone.
RINGER VOLUME
While unit is in STANDBY mode (not in talk mode),
- For base –
Press vol+/vol- to enter ringer volume setting.
Continue vol+/vol- to select OFF, 1 -5 for base ringer volume.
- For cordless handset –
Please see ringer volume in telephone setup section.
FLASH
Use the FLASH on the base or cordless handset to activate custom calling
services such as call waiting or call transfer, which are available through your
local phone company.
USING TEMPORARY TONE DIALING
If you have pulse (rotary) service and want to access customer calling services
that require tone dialing (such as telephone-banking and long distance
services), use this feature to temporarily change from pulse to tone service.
After dialing the telephone number and connecting to the customer calling
service:
Press and release *TONE.
Proceed with conversation.
When you hand up, the phone automatically returns to pulse dialing mode.
Paging handset
This feature helps you locate a misplaced handset.
Press the INT on the base, the display shows HS-NUMBER? Input 1 – 4 that
presents the misplaced handset. The destination handset rings for one minute
until you press EXIT on the base to cancel.
Mute
To have a private, off – line conversation, use the mute feature, the party on
the other end of the line cannot hear you, but you can still hear them.
Press the MUTE on the base or cordless handset. The mute indicator LED on
the base will turn ON. Or cordless handsets will turn on as MUTE ON shows
on the display.
Press MUTE again to cancel and return to your phone conversation.
Volume setting
Cordless handset
When the cordless handset is ON (in TALK mode), review
p
or
q
to adjust the
listening level. Choose from five volume settings.
Corded handset or speakerphone
When the base in TALK mode, review vol+/vol- on the base to adjust
the handset volume or speakerphone. Four levels for handset and 8 for
speakerphone.
Memory
The base and cordless handset each have their own separate memory
storage areas.
In number / name editing,
t
or
u
,DELETE, dial keypad and PAUSE key are
used frequently .The program mode will exit and return to STANDBY in even
of timeout(30s) or the EXIT key is depressed
Note: Cordless handset has only M0 – M9.
2.
Storing a name and Number in memory
--For base --
i. While base unit is in STANDBY mode, press STORE and then input any
location no (A, B, C, 0 – 9)
ii. To select location record appears on LCD, press STORE again to start
inputting number up to 32 digits.
iii. After number edit, press STORE again to start name inputting.
iv. After name edit, press STORE to save them and exit to STANDBY mode.
A confirmation tone will be heard.
- For handset –
Nothing special but different number and name edit orders. Double click at #
means PAUSE.
Storing a caller ID number to memory location
3. While reviewing CID number, press STORE.
4. Input location number (0-9, A, B, C)
5. Press STORE to save with a confirmation tone.
Storing redial number to memory location,
-- For base --
While unit is in STANDBY mode, press STORE and then input location (0 – 9, A,
B,C)
Press STORE again to start number edit.
Press REDIAL to show the redial number.
Press STORE to save it .
-- For handset --
Nothing special but different number and name edit orders.
Deleting memory location
While memory is in review, press DELETE to delete it and a confirmation Tone
generates.
Note: There is a little difference between operation in base and cordless
handset. Cordless handset needs confirmation of DELETE. Base directly
takes effect, without pressing DELETE again.
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Reviewing memory location
While unit is in STANDBY mode, press STORE and then input location number
(0..9, A, B, C).
-or-
Review
p
/
q
or
t
/
u
to change memory location
Dialing from memory location
- From TALK mode--
Make sure the phone is ON (in talk mode).
Press STORE
Input your desired memory location.
The location number will be automatically dialed out.
- From STANDBY mode –
While reviewing memory location in base, pickup handset or press SPEAKER
(icon)
or
While reviewing memory location in cordless handset, press TALK (icon).
The displayed number will be automatically dialed out.
Caller ID
IMPORTANT: In order to use this unit’s Caller ID features, you must
subscribe to either the standard Name/Number Caller ID service or Call
Waiting caller ID Service To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays CID information transmitted by your local
telephone company, this information can include the phone number, date and
time, name.
Call Waiting caller ID
Provided you subscribe to call waiting caller ID service from your phone
company. if you receive on incoming call and you are already on the phone, a
beep indicates the presence of a call waiting call on the line. Only the handset
that is in use at the time of the call will display and store the call waiting caller
ID information.
When you hear the call waiting beep, press the FLASH on the base or cordless
handset to put the current call on hold and answer the incoming call. Press
the FLASH again to return to the original call.
Receiving CID records
When you receive a call, caller ID information is transmitted by the phone
company to your telephone between the first and second ring, The caller ID
information appears on your phone’s display while the phone rings,
Giving you a chance to monitor the information and decide whether or not to
answer the call.
Storing CID records (In CID memory)
If you are not at home or cannot answer your telephone’s caller ID memory
stores the data for the most recent 99 calls on the base set & 35 calls on the
cordless handset you received so that you can see who called while you were
unavailable. When the 100the call on the base set or 36th call on the cordless
handset is received, the oldest caller ID record (1st call) is automatically
deleted.
You will find the number of missed calls (NEW CALL xx) in cordless handset.
And #XX at the right-top corner of LCD in base while in STANDBY mode.
Unanswered call tells you of missing call.
Reviewing call records
As calls are received and stored, you will find total call and total new call.
The unit should be in on –hook state.
Review
p
/
q
or
t
/
u
to select the caller ID record .
The corresponding caller ID ‘s content should be displayed.
N o t e : N e w c a l l will turns ON if the call is unanswered and not
reviewed before.
Delete caller ID
While reviewing caller ID, press DELETE to remove it and the next record will
show.
Note: In cordless handset, need to press DELETE one more time to
confirm removal for every caller ID.
Delete all caller IDs
While reviewing caller ID, press and hold DELETE until DELETE ALL? shows,
press DELETE again to confirm. A confirmation tone will be heard.
Dialing back
When reviewing caller ID records, you can dial back a displayed number
Press Format key.
Note: If pickup phone shows in the display, no other change to the
number can be made (such as adjusting the area code) the information
sent from the telephone company is known to be a valid number for
dialing back (used only in very limited areas). Once you pick up the
phone, the number is automatically dialed.
If you did not program your local area code
Use review
p
/
q
or |<<, >>| key until the number you want to dial displays,
the number will display in a 10-digit format (i.e. 555-555-1234).
If you programmed your local area code
Use review
p
/
q
or |<<, >>| key until the number you want to dial displays,
the numbers displaying seven digits (i.e. 555-1234) are whining your area
code; However, this doesn’t guarantee the call is a local call. A number with
10 or 11 digits (i.e. 555-5555-1234) is not a local call. Press FORMAT.
If the phone is on-hook and PICKUP OR ADJ displays (or ADJUST if phone
is in off hook), adjust the phone number format by pressing FORMAT
repeatedly to Scroll through the 7-11-10 digit numbers.
To dial the displayed number while on-hook, pick up the handset or press
SPEAKER
, or TALK/SPEAKER
. NOW DIALING displays and the
number is dialed.
Using your answering machine
When a call comes in, the unit will ring the number of times you determine,
during initial setup, answer the call and play the greeting, and then record a
message from the incoming caller.
You can:
Answer the call before the unit answers.
Pick up the phone during the greeting.
Listen to the incoming message to decide if you want to answer the call
Pick up the phone during the incoming message, if wanted.
Review your messages from a remote location.
SET UP THE ANSWERING MACHINE
Personalize your answering machine by recording a greeting for callers. If you
Don’t record your greeting, callers hear the default greeting: We are
unavailable to take your call. Please leave a message, thank you for your
calling.
RECORD THE GREETING
When recording the greeting you should be about 6 inches from the unit,
reduce as much background noise as possible.
Prepare your greeting. i.e. Hi, this is (your name ), sorry I can’t answer your
call now , so please leave your contact information and a brief message
after the tone. I will call you back. Thanks for calling.
Press & hold the ANNOUNCE key, the unit announces “record
announcement after the tone and the screen display TO RECORD. After the
tone, recoding greeting no longer than 1 minute.
Release ANNOUNCE key when you finish. The phone announces “Your
announcement is + plays back your recording.
To go back to default greeting after you’ve made recorded a greeting,
press ANNOUNCE and release it when you hear the tone or press and hold
DELETE when the greeting is playing.
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REVIEW THE GREETING
Press and release the ANNOUNCE button to review your outgoing greeting.
AUTO DISCONNECT
Auto disconnect is a feature that tells the unit to stop playing the greeting
or recording a message when an extension phone is pickup, if the greeting
continues to play after picking up an extension phone, press PLAY/STOP
PLAY MESSAGES
Messages can only be played back through the speaker, use PLAY/STOP
button to play messages. The unit first plays new messages in order received
If there are no messages, the unit announces you have no message, if there
are no new messages, the old messages are played back. When playing
messages, the message number and date – time stamp display.
To play messages, press and release PLAY/STOP
To stop playback, press and release PLAY/STOP again.
To replay the previous message, press the |<< button
To play skipped messages, press and release >>| button
ERASE A SINGLE MESSAGE
Press and release DELETE while the message is playing. The unit erases the
current message and announces “message erased.”
ERASE ALL MESSAGES
You can erase all old messages, leaving new messages and Caller ID
information.
While the unit is in STANDBY mode, hold down DELETE button until the unit
announces all old messages erased.
NOTE: New messages cannot be erased in this way, to erase new
messages, play the message, and then press DELETE during play back.
MEMORY FULL
When the unit’s memory is full (possible 45 minutes of messages recorded), it
answers after 10 rings and announces ‘Memory is full’. A 20 seconds waiting
period follows.
When you enter your security code. You can then play your messages and
erase some of them to restore memory. If no entry is made during this 20
seconds period, the phone disconnects the call.
REMOTE ACCESS
You can access your answering machine from any touch-tone phone by
entering your 3 digits security code . The unit responds with an operations list.
Be aware that remote functions do not work with rotary to push-button pulse-
dialing phones.
Note: 123 is the default 3 digits security code
REMOTE ACCESS COMMANDS
If you want to –
Erase messages during playback 0
Repeat message during playback 1
Play messages 2
Stop playback during playback 2
Skip to the next message during playback 3
Turn answering machine on/off 4
Review menu again. 7
ACCESSING YOUR MESSAGES
Call your telephone number
Enter your 3-digit security code, you can enter this code any time during
the greeting or after the beep
The unit waits for a remote command for 20 seconds after the corrected
security code has been entered. Do menu selection according to the menu
voice prompt.
Note: The unit answers on the 10the ring when it is turned off or the
memory is full. If memory is full, play messages and erase some of them
to restore memory.
After the unit plays the remote menu, it waits 20 seconds for a command and
then disconnects.
REMOTE ACCESS ANSWERING MACHINE VIA CORDLESS
HANDSET
Except for TAM operation on base, you can also get it through cordless
handset.
To activate the remote TAM access, ensure cordless handset is in STANDBY
mode, press Answerer button, then input command code list above.
During the remote access, press EIXT button to stop and return to STANDBY
mode.
MESSAGE INDICATORS
Xx MESSAGE messages count.
Xx CALLS call log count.
UNKNOWN NUMBER the service area is not linked to yours.
UNKNOWN NANE the name information for the number is not available.
BLOCKED the caller is registered as “private number “
NUMBER
START/END the end of call log record.
NO DATA absence of caller ID data.
memory list
Frequently asked questions
The signal icon blinks on the screen
• The handset is out of range. Move it closer to the base station.
• If the handset displays [UNREGISTERED], register the handset.
Tip
• For more information, see “Registration” on the Advanced settings section.
If I fail to register the additional handsets to the base station, what do I do?
Your base memory is full. Un-register the unused handsets and try again.
No dialing tone
• Check your phone connections.
• The handset is out of range. Move it closer to the base station.
No docking tone
• The handset is not placed properly on the base station/charger.
• The charging contacts are dirty.
Disconnect the power supply first and clean the contacts with a damp cloth.
The handset on the charger does not charge.
Ensure the battery pack is inserted properly.
Ensure the handset is placed properly on the charger. The battery icon
animates when charging.
Batteries are defective. Purchase new ones from your dealer.
No display
• Ensure the batteries are charged.
• Ensure there are power and phone connections.
Bad audio (crackles, echo, etc.)
The handset is nearly out of range. Move it closer to the base station.
The phone receives interference from the nearby electrical appliances.
Move the base station away from them.
The phone is at a location with thick walls. Move the base away from them.
The handset does not ring.
Ensure the handset ringtone is turned on.
The caller ID does not display.
• The service is not activated. Check with your service provider.
• The caller’s information is withheld or unavailable.
The handset loses connection with the base or the sound is distorted
during a call.
••Disconnect the power supply from both the handset and base station. Try
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Warranty Assistance
Your sales receipt will be required to demonstrate proof of purchase in order
to validate your warranty eligibility. You may want to attach either the original,
or a photocopy, of your sales receipt to this booklet for future reference.
If this product was received as a gift, it is suggested you jot down the date
of gift receipt, as this information will be valuable should service be required
during the warranty period. If the equipment is causing harm to the telephone
network, the telephone company may require that you disconnect the equip-
ment until the problem is resolved.
Purchase Date or Date Received as Gift
Name of Store
For instructions on how to obtain warranty service, you may call Customer Care
at 1-877-722-4908 or you may visit our website at www.rca4phones.com. If you
prefer, you may write to us at:
Supreme Power USA LLC
PO Box 501045
Indianapolis IN 46250-1045
Please do not send products to this address as it only adds delays in
service and may result in lost or damaged product. This PO BOX is for
written communication only.
If the equipment is causing harm to the telephone network, the telephone
company may require that you disconnect the equipment until the problem is
resolved.
Limited Warranty
What your limited warranty covers:
Defects in materials or workmanship.
For how long after your purchase:
One year, from date of purchase. Please retain your sales receipt, as that
will act as your proof of purchase in order to validate warranty status.
What we will do:
Provide you with a new or, at our option, a refurbished exchange unit of
same or similar model. The exchange model is under warranty for the
remainder of the original product's one year warranty, or 90 days from the
date the replacement product was shipped to you, whichever is longer.
How to get service:
Call Customer Care at 1-877-722-4908. Please have your product with you
and please have your model number and date code available when calling
us. The model number and date code can be found on the underside of the
base unit.
If you are within your limited warranty period and it is determined that
service is required:
We will ask that you properly pack your product to avoid shipping damage.
We recommend that you use the original carton and packing materials.
We will ask you to include with your product the following:
Your name, return shipping address and daytime phone number
handwritten or typed on a sheet of paper
A legible copy of your sales receipt ( please do not send the original
sales receipt )
Ship your product prepaid, to the address we provide. We suggest shipping
your product via a traceable carrier, as we are not responsible for lost, mis-
directed or damaged shipments. You may want to write the date shipped,
carrier and tracking number here:
Upon receipt of your product we will validate your product is under
warranty and if determined your product is warranty eligible, we will ship to
you a new or, at our option, a refurbished exchange unit of same or similar
model. This exchange unit will be shipped to you at no cost.
What your limited warranty does not cover:
Customer Instruction. (Your Owners Manual provides information regarding
operating and install instructions. Additional information may be obtained
by contacting the retailer)
Installation and set up service adjustments.
Batteries.
Damage from misuse, neglect, unauthorized repair.
Products which have been modified or incorporated into other products
Products that have been serviced by an unauthorized servicer.
Products purchased or serviced outside the USA or Canada.
Acts of nature, such as but not limited to, lightning damage.
Limitation of Warranty:
THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THIS
PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR
WRITTEN INFORMATION GIVEN BY SUPREME POWER USA LLC, ITS
AGENTS, EMPLOYEES, RETAIL DEALERS OR INDEPENDENT CONTRACTORS
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF
THIS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
THE EXCLUSIVE REMEDY OF THE CONSUMER. SUPREME POWER USA LLC
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE
GOVERNED BY THE LAWS OF THE STATE OF INDIANA EXCEPT TO THE
EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS
PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH
ABOVE.
How state law relates to this warranty:
Some states do not allow the exclusion nor limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts
so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you also may have other
rights that vary from state to state.
If you purchased your product outside the USA or Canada:
This warranty does not apply. Contact your dealer for warranty information.
Product Registration:
Please complete and mail the Product Registration Card packed with
your product or visit www.rca4phones.com to register your new product.
Product registration is not required for warranty coverage but does allow
us to contact you should it be necessary.
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