25
TROUBLESHOOTING
Problem
Solution
No power
• Make sure the AC power cord is securely connected.
No picture
• Securely connect video cable.
• Repair or replace damaged video cable.
• Make sure the system is connected to the correct TV input.
• Make sure the video input on the TV is set to view the system.
Picture noise
• Make sure the disc is not dirty or flawed.
DVD picture does not fill screen on standard television.
• The aspect ratio of the disc is fixed on your DVD.
Left/Right sounds unbalanced or reversed.
• Make sure speakers and components are correctly and securely
connected.
• Adjust balance of speaker levels.
Echo during audio playback
• Turn the volume down on your TV and use the Home Theater sound system.
• Do not use the TV sound system and the Home Theater sound system at the
same time.
No sound
• Securely connect all audio cables.
• Repair or replace any damaged audio or speaker cables.
• Press
MUTE
button on remote control if mute is displayed on the TV screen.
• The system is in Pause, Slow Motion, Forward/Reverse Scan. Press
PLAY
on
the remote control to return to normal playback mode.
• Check speaker levels.
Severe hum or noise
• Make sure speakers and components are correctly and securely connected.
• Make sure connecting cables are away from a transformer or motor, and at least
10 feet away from a TV or fluorescent light.
• Move your TV away from your audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with
alcohol.
• Clean the disc.
No surround effect during playback of Dolby Digital soundtrack
• Check speaker connections and settings.
• Depending on the DVD, the output signal may not use all 5.1 channels, but
rather output monaural or stereo sound, even if the soundtrack is recorded in
Dolby Digital format.
Cannot tune in radio stations
• Make sure antennas are securely connected. Adjust the antennas and connect
an external antenna if necessary.
• The signal strength of the stations is too weak (when tuning in with automatic
tuning). Use manual tuning.
• No stations have been preset or the preset stations have been cleared. Program
stations as presets.
Remote does not function
• Remove any obstacles between the remote and the system.
• Move closer to the system when operating the remote.
• Point the remote directly at the sensor on front panel of the system.
• Replace the batteries.
Disc does not play
• Make sure there is a disc in the tray.
• Turn the disc over. Make sure the playback side is facing down on the disc tray.
• The disc is skewed or warped.
• The region code on the DVD does not match the system.
• Moisture has condensed inside the system. Remove the disc and leave the sys-
tem turned on for about half an hour.
Disc does not start playing from the beginning
• Program Play or Repeat Play is selected. Cancel these functions before playing a
disc.
• Resume Play is active. Press
STOP
twice and then restart DVD playback.
Disc plays automatically
• The DVD features an auto playback function.
OSD comes on unexpectedly while watching TV
• Make sure the OSD is in off mode by pressing
DISPLAY
repeatedly.
