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Incoming voice too low or none at all.
•  Check  volume setting.
Memory dialing doesn’t work
•  Did you program the memory location keys correctly?
•  Did you follow proper dialing sequence? 
Battery icon is blank or shows only one bar
•  The 4 “AAA” batteries need replacing or are improperly installed or not installed at all.
Intercom does not function correctly
•  Make sure line 1 is connected properly and common to all phones on the system.
•  Make sure all phone ID’s (station numbers) involved have been assigned.
Transfer does not function correctly
•  Make sure receiver phones (stations) have same line connected.
Intercom indicator turns red and green alternately
•  The station address needs to be re-assigned due to a duplicate station address in the system.  

  See “Changing the Phone ID (Station Address)”.

General Product Care

To keep your telephone working and looking good, follow these guidelines:
•  Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps).
•  DO NOT expose to direct sunlight or moisture.
•  Avoid dropping the handset, as well as other rough treatment to the phone.
•  Clean the phone with a soft cloth. 
•  Never use a strong cleaning agent or abrasive powder because this will damage the finish.
•  Retain the original packaging in case you need to ship the phone at a later date.

Service

If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equip-

ment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is 

resolved.
This product may be serviced only by the manufacturer or its authorized service agents. Changes or modifications not expressly approved by ATLINKS 

USA, Inc. could void the user’s authority to operate this product. For instructions on how to obtain service, refer to the warranty included in this 

guide or call customer service at 1-800-511-3180.
Or refer inquiries to:
ATLINKS USA, Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information 

will be valuable if service should be required during the warranty period.
Purchase date  _____________________   Name of store  ___________________________________________________________

Accessory Information

Troubleshooting Guide

AC power adaptor

5-2651

Headset

5-2425

To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376.
A shipping and handling fee will be charged upon ordering.
We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
Items are subject to availability. *Prices are subject to change without notice. 

Summary of Contents for 25415

Page 1: ...4 Line Intercom Speakerphone with Answerer and Caller ID User s Guide Please read this manual before operating product for the first time Model 25415 ...

Page 2: ...emporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment opera...

Page 3: ... telephone system meets FCC standards for Hearing Aid Compatibility US Number is located on the cabinet bottom REN number is located on the cabinet bottom CAUTION When using telephone equipment there are basic safety instructions that should always be followed Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference Your Four Line Speakerphone is a f...

Page 4: ...hone Handset and Headset Volume 18 CONFERENCE CALLS 18 INTERCOM CALLS 19 ONE TOUCH INTERCOM 19 ANSWERING AN INTERCOM CALL 19 INTERCOM HOLD 19 INTERCOM CONFERENCE CALLS 19 PAGING ALL STATIONS 20 CALLER ID 20 SUMMARY SCREEN 20 RECEIVING AND STORING CID RECORDS 20 Reviewing CID Records 20 Saving CID Record to Intercom Memory Log or Phone Book Memory20 Deleting a CID Record 20 Deleting All Call Record...

Page 5: ...system operation Connecting phones other than the RCA 25413 25414 or 25415 or GE 29487 or 29488 to Line 1 may inhibit the intercom and paging operations For proper operation of intercom page function etc DO NOT connect a DSL modem to Line 1 To transfer a call from one station to another the two stations should be connected to the same line DELETE EXIT PLAY STOP SELECT SAVE DIAL STORE MEMO MENU DIR...

Page 6: ...nected to two 2 line RJ14C wall jacks or four single line RJ11C wall jacks to accomodate all four lines 1 Choose an area near an electrical outlet and telephone wall jack Your phone should be placed on a level surface such as a table top or desk 2 Install 4 AAA size alkaline batteries not included for back up power in the event of a power failure Use a screwdriver to loosen and lift up the battery...

Page 7: ...e this phone will still operate but only as a single line telephone Unit Initialization After you connect the power supply and Line 1 to the unit the system automatically searches for and sets up a phone ID To set your own Phone ID or change your phone ID follow the steps in the Phone ID section You may connect up to 16 RCA 25413 25414 and or 25415 phones to the system at one time Features like in...

Page 8: ...e display shows the phone ID you entered If the phone ID you entered is connected to the system you will hear a ring back tone call through tone at your phone If the phone ID is not connected to the system you will hear an error tone NO ANSWER shows in the display and intercom is cancelled Programming the Telephone This telephone has several programmable functions Language Set the display language...

Page 9: ...tton to scroll to SET PHONE ID 5 Press the SELECT SAVE button 6 Press the SELECT SAVE button again to automatically set the phone ID or press any memory button 1 16 to assign a phone ID NOTE The INTERCOM indicator will flash red and green if the ID is not programmed NOTE The Phone ID 01 16 is unique If you manually select a phone ID that belongs to another unit on the system NOT AVAILABLE shows in ...

Page 10: ...alls while you are on the telephone This function notifies you that there is a incoming call while you are using the phone If you do not want this tone to disturb your conversation you can set it to OFF 1 Press the MENU button while in standby mode 2 Use the REVIEW button to scroll to SET PHONE OPTIONS 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to CALL ALERT TONE 5 Press the S...

Page 11: ...nal area codes are displayed as 10 digits NOTE If the CID telephone number does not display correctly you may not be able to dial back the number from the Caller ID menu You may need to set regional area codes if you reside in an area which uses multiple area codes uses overlapping area codes requires 10 digit dialing 1 Press the MENU button while in standby mode 2 Use the REVIEW button to scroll ...

Page 12: ...he REVIEW button to select 12 HOUR or 24 HOUR 7 Press the SELECT SAVE button to save Restoring the Default Settings This feature allows you to reset the menu to the original factory default settings 1 Press the MENU button while in standby mode 2 Use the REVIEW button to scroll to RESTORE TO DEFAULTS 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to YES or NO 5 Press the SELECT S...

Page 13: ...t is ON 7 Press the SELECT SAVE button to save Message Interrupt If this feature is activated it allows you to pick up the call from another extension while the caller is leaving a message with the answering system 1 Press the MENU button while in standby mode 2 Use the REVIEW button to scroll to ANSWERING MACHINE 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to MESSAGE INTERRUP...

Page 14: ... SAVE button 6 Use the REVIEW button to scroll from 6 seconds to 13 seconds The default pickup delay time will depend on the phone ID number with ID set to 1 or 2 the default pickup delay time is 6 seconds with ID set to 3 or 4 the default pickup delay time is 7 seconds with ID set to 5 or 6 the default pickup delay time is 8 seconds with ID set to 7 or 8 the default pickup delay time is 9 seconds...

Page 15: ...n standby mode 2 Use the REVIEW button to scroll to AUTO ATTENDANT 3 Press the SELECT SAVE button 4 Use the REVIEW button to scroll to NIGHT TIME ON OFF 5 Press the SELECT SAVE button 6 Use the REVIEW button to choose ON or OFF The default is OFF 7 Press the SELECT SAVE button to save Set Weekend Greeting There are two options for you to select from for your Weekend Greeting The Night Greeting opt...

Page 16: ...e side of the base 2 Adjust the headset to rest comfortably on top of your head and over your ear 3 Move the microphone to approximately 2 to 3 inches from your mouth 4 Press the HEADSET button and the phone automatically selects the priority line If the priority line is occupied it selects an open line 5 Wait for a dial tone then dial a phone number 6 Press HEADSET when finished CAUTION Use only t...

Page 17: ... Placing a Call on Hold Press the HOLD button to put the line in use on hold The line indicator for the line on hold flashes green The phone emits a beep every 30 seconds as a reminder At the other stations the indicator blinks red but no beep is heard NOTE If you put a call on HOLD while in PRIVACY mode no one but you can access the line on hold Anyone trying to access the line receives an error t...

Page 18: ...ther phone which are not compatible with these models can still access the line Providing Privacy At any time during a conversation you can use the privacy feature to secure the line 1 While on a line press the PRIVACY button The indicator turns on 2 To cancel press PRIVACY again or hang up NOTE If you put a call on hold while in privacy mode no one but you can access the line on hold Volume The r...

Page 19: ...D shows in the display Answering an Intercom Call When you receive an INTERCOM call the INTERCOM indicator flashes red and the display shows the caller s name and phone ID NOTE If you want to answer with the speakerphone press the INTERCOM or SPEAKER button If you want to answer by headset press the HEADSET button the headset must be connected To answer by handset lift the handset NOTE Press SPEAKE...

Page 20: ...he unit can store up to 99 calls for later review When the memory is full a new call automatically replaces the oldest call in memory NEW appears in the display for calls received that have not been reviewed The line number for the call received is also displayed In case multiple incoming calls come in at the same time the CID information is displayed according to the unit s priority line setting ...

Page 21: ...mory Log and Phone Book Directory Memory You may store data in the Phone Book Directory up to 94 memories or an INTERCOM MEMORY LOG 16 buttons located to the right of the number pad on the base The Phone Book and each INTERCOM MEMORY LOG stores up to 21 characters and 32 digits Storing a Number and Name in Memory NOTE To cancel the storing procedure at any time press EXIT 1 Press the STORE button ...

Page 22: ... six previously dialed numbers 3 While viewing the desired number press the SELECT SAVE button twice 4 Add the name as explained in the Storing A Name and Number in Memory section 5 Press the STORE button ENTER LOCATION shows in the display 6 Press the DIRECTORY button to store the redial number in the Phone Book memory or press an INTERCOM MEMORY LOG button 1 16 to store the redial number in that...

Page 23: ...g distance phone number 8 1 Press the line you want 2 Press memory location 6 3 Press memory location 7 4 Press memory location 8 Answering System Answering Machine You can set one or more additional phones to act as an Answering Machine up to 16 units in the system each Answering Machine can pick up only one line at a time To prevent several Answering Machine units picking up the same call you sh...

Page 24: ...stem stops recording You can interrupt the recording from another extension if you have Message Interrupt set to ON in the menu Memo Recording 1 Press and hold the MEMO button for 2 seconds until you hear a beep 2 After the beep speak toward the phone in a normal tone of voice and record your memo 3 To stop recording press MEMO button again or press EXIT button This is considered standard message ...

Page 25: ...TED THE TOLL SAVER FUNCTION IN PICKUP DELAY when calling the system from a remote location to check your mes sages listen to the number of rings 1 NO New Messages Received If the phone rings more than three times there are no new messages You can hang up on the fourth ring before system answers and save the cost of the call Otherwise system will answer the call after fifth ring 2 New Messages Recei...

Page 26: ...ocedures listed below to record the your own greeting NOTE When recording your own Day or Night Greeting be sure to include the following statement to inform your callers of the extension list If you do not know the extension number press zero 0 zero 0 NOTE When recording your own Auxilary Greeting you should include your extension listing For example To reach Peter Jones extension 1 for Mary Smit...

Page 27: ...for use with cordless handset is not supported Operation without Power If the power cord is not plugged into the unit and no battery is installed the unit enters into No Power Operation mode in this mode the user may 1 use the handset to manually make a call on line 1 only 2 answer a call on line 1 with the handset Cordless Phone Option It is possible to enhance your phone to a cordless feature wi...

Page 28: ...ervice If trouble is experienced with this equipment for repair or warranty information please contact customer service at 1 800 511 3180 If the equip ment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This product may be serviced only by the manufacturer or its authorized service agents Changes or modifica...

Page 29: ...d into other products Products purchased or serviced outside the USA Acts of nature such as but not limited to lightning damage Product Registration Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage Limitation of Warranty THE WARRANTY STATED ABOV...

Page 30: ...ng Incoming Calls 24 Mute 17 N No Unknown Blocked 10 A Accessing the Answering System from Another Location 25 Accessory Information 28 Answering an Intercom Call 19 Answering Calls 16 Answering Machine 23 Answering System 23 Auto Attendant 25 Auto Attendant Pickup Delay 14 Auto Attendant Sequence for Callers 25 B Base Layout 5 Basic Operation 16 C Call Alert Tone 10 Call Screening 13 Call Waiting...

Page 31: ...rd 13 Restoring the Default Settings 12 Reviewing CID Records 20 Reviewing Phone Book Directory Memory 22 Reviewing the Intercom Memory Log 22 Reviewing the Redial Numbers 17 Ringer Tone 8 Ringer Volume 18 S Saving CID Record to Intercom Memory Log or Phone Book Memory 20 Service 28 Set Day Time for Auto Attendant 14 Set Night Time for Auto Attendant 15 Set Night Time ON OFF 15 Set Valid ID 15 Set...

Page 32: ...apolis address listed in this manual or on the carton This will only add delays in service for your product ATLINKS USA Inc 101 West 103rd Street Indianapolis IN 46290 2005 ATLINKS USA Inc Trademark s Registered Marca s Registrada s Model 25415 00000556 Rev 0 E 05 13 Printed in China ...

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