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Warranty Assistance  

 

 

Your sales receipt will be required to demonstrate proof of purchase in order to 
validate your warranty eligibility.  You may want to attach either the original,

 

or a photocopy, of your sales receipt  to this booklet for future reference.

 

If this product was received as a gift , it is suggested  you jot down the date

 

of gift receipt , as  this information will be valuable should service be required 
during the warranty period. If the equipment  is causing harm to the telephone 
network, the telephone company may require that you disconnect the 
equipment until the problem  is resolved.

 

Purchase Date  or Date  Received as  Gift   

 

 

Name of Store   

 

For instructions  on how to obtain warranty service, you may call Customer

 

Care at  1-877-722-4908 or you  may  visit our website  at   
www.rca4phones.com

. If you prefer, you may write to us at:

 

Supreme Power  USA LLC

 

PO Box 501045

 

Indianapolis  IN 46250-1045

 

Please do not send products to this address as it only adds delays in service 
and may result in lost or damaged product. This  PO BOX is for written 
communication only.

 

If the equipment is causing harm to  the telephone  network, the telephone 
company may require that you disconnect the equipment until the problem is 
resolved.

 

Limited Warranty  

 

 

What your limited warranty covers:

 

• 

Defects  in materials  or workmanship.

 

For how long after your purchase:

 

•  One year, from date of purchase. Please retain your sales receipt , as  that 

will act as your proof of purchase in order to validate warranty status.

 

What we will do:

 

•  Provide you with a new or, at our option, a refurbished exchange unit of 

same or similar  model. The exchange  model  is under  warranty for the 

remainder of the  original product’s one  year  warranty, or 90 days  from the 

date the replacement product was shipped to you, whichever  is longer.

 

How to get service:

 

Summary of Contents for 2102

Page 1: ...6 0 Multi Handset Cordless Phone Answering System User s Guide Please readthis manual before operating product for the first time Visit the RCA web site at www rca4phones com Model 2102 2102 2 2102 3 2102 4 ...

Page 2: ...al telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details N...

Page 3: ...nformation This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the...

Page 4: ...C standards for Hearing Aid Compatibility FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or ...

Page 5: ...ing 19 Telephone Operation 19 Make a call 19 Quick call 19 Dial before you call 19 Redial the most recent number 19 End a call 20 Answer a call 20 Turn off the ringer for all incoming calls 20 Adjust the earpiece volume 21 Mute the microphone 21 Intercom Operation 21 Make a call to another handset 21 While you are on the phone 21 Toggle between calls 21 Transfer a call 21 Make a conference call 22...

Page 6: ...nswer mode 28 Announcements 28 Incoming messages ICM 29 Listen to the incoming messages 29 Delete an incoming message 30 Call screening 31 Set the ring delay 31 Remote access 31 Default settings 32 Frequently asked questions 33 Warranty Assistance 35 Limited Warranty 35 ...

Page 7: ...valence de la sonnerie de tous les dispositifs n excède pas 5 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the ...

Page 8: ...dset For Model 2102 2 there will be ONE additional handset charge cradle battery pack and cover For Model 2102 3 there will be TWO additional handsets charge cradles battery packs and covers For Model 2102 4 there will be THREE additional handsets charge cradles battery packs and covers Telephone Jack Requirements To use this phone you need an RJ11C type modular telephone jack which might look lik...

Page 9: ...audio video senders wireless computer networks multi handset cordless telephone systems and some long range cordless telephone systems Important safety instructions Use only the power supply listed in the user instructions Use only the batteries listed in the user instructions Do not allow the charging contacts or the battery to come into contact with metal objects Do not open the handset base sta...

Page 10: ... the menu operation 3 Scroll up on the menu Increase the earpiece volume Enter the call log 4 Exit the menu operation Backspace the characters or digits 5 Scroll down on the menu Decrease the earpiece volume Enter the phonebook 6 Enter redial list and dial the recent number 7 Flash the phone line 8 Press to enter a pause Press and hold to turn the ringer on off 9 Make the intercom call Make the co...

Page 11: ...7 1 Increase decrease the speaker volume 2 Messages counter 3 Delete messages 4 Play messages Stop messages playback 5 Charge in use indicator 6 Skip forward 7 Skip backward 8 Find handsets Enter registration mode 9 Turn the answering machine on off ...

Page 12: ... medium and low When the handset is on the base station charger the bars keep scrolling until charging completes The empty battery icon flashes and you hear an alert tone The battery is low and needs recharging Indicates that the handset is registered and within range of the base station Icon blinks when the handset is out of range or is searching for a base The ringer is off Answering machine The...

Page 13: ...ttery and battery compartment cover which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Plug the battery pack cord into the jack inside the compartment NOTE To ensure proper battery installation the connector is keyed and can be inserted only one way 4 Insert the battery pack 5 Close the battery compartmen...

Page 14: ...e the phone battery performance is compromised CAUTION To reduce risk of personal injury fire or damage use onlythe power adaptor Manufacturer ESL Type IA5060 120Vac 6Vdc 500mA Manufacturer NanTong DaMing Type DM SC060058 120Vac 6Vdc 0 0 58A listed in the user s guide This power adaptor is intended to be correctly orientated in a vertical or floor mount position Set the date and time format 1 Pres...

Page 15: ...se Ensure the handset is linked to the base station before you make or receive calls and carry out the phone functions and features If you hear warning tones when you are on the phone the handset is almost out of battery or the handset is out of range Charge the battery or move the handset closer to the base station Self definedsettings Customize the settings to make it your own phone Personalize ...

Page 16: ...RINGER in standby mode Then displays on the screen Set the key tone Key tone is the sound made when you press a key on the handset 1 Press MENU 2 Select PERSONAL SET HANDSET TONES KEY BEEP then press OK to confirm 3 Select ON OFF then press OK to confirm The setting is saved Advanced settings Auto conference To join an external call with another handset press TALK button Activate Deactivate auto c...

Page 17: ...confirmation beep 4 Enter the system PIN Press BACK to make corrections 5 Press OK to confirm the PIN Registration is completed in less than 2 minutes The base automatically assigns a handset number to the handset Note If the PIN is incorrect or no base is found within a certain period your handset displays a notification message Repeat the above procedure if registration fails Unregister the hand...

Page 18: ...er of available options varies with different countries For details consult your service provider 1 Press MENU 2 Select ADVANCED SET FLASH TIME then press OK to confirm 3 Select an option then press OK to confirm The setting is saved Dial mode Note This feature only applies to models that support both tone and pulse dial Dial mode is the telephone signal used in your country The phone supports ton...

Page 19: ...ET FIRST RING then press OK to confirm 3 Select ON OFF press OK to confirm The setting is saved Note To reset the first ring status go to the reset menu Telephone Operation Make a call You can make a call in these ways Quick call Dial before you call Redial the most recent number Call from the redial list Call from the phonebook list Call from the call log Quick call 1 Press 2 Dial the phone numbe...

Page 20: ...rning tones the handset is almost out of battery or the handset is out of range Charge the battery or move the handset nearer to the base station End a call You can end a call in these ways Press EXIT or Place the handset to the base station or charging cradle Answer a call When the phone rings press to answer the call Warning When the handset rings keep the handset away from your ear to avoid ear...

Page 21: ...er and the outside callers Make a call to another handset Note If the base station only has 2 registered handsets press INT to make a call to another handset 1 Press INT The handsets available for intercom are displayed 2 Select a handset number then press OK to confirm The selected handset rings 3 Press on the selected handset The intercom is established 4 Press EXIT to cancel or end the intercom...

Page 22: ... on a 3 way conference call with the external call and the selected handset 5 Press EXIT to end the conference call Note Press to join an ongoing conference with another handset if ADVANCED SET CONFERENCE is set to ON During the conference call 1 Press INT to put the external call on hold and go back to the internal call The external call is put on hold 2 Press INT to toggle between the external a...

Page 23: ...records in these ways Scroll the contacts list Enter the first character of the contact Scroll the contact list 1 Press MENU PHONEBOOK LIST ENTRY to access the phonebook menu 2 Press and to scroll through the phonebook entries Enter the first character of a contact 1 Press MENU PHONEBOOK LIST ENTRY to access the phonebook list 2 Press the alphanumerical key that corresponds to the character The fi...

Page 24: ...to confirm 3 Select the contact then press OK to confirm 4 Edit the name then press OK to confirm 5 Edit the number then press OK to confirm The record is saved Delete a record 1 Press MENU 2 Select PHONEBOOK DELETE ENTRY then press OK to confirm 3 Select a contact then press OK to confirm The handset displays a confirmation request 4 Press OK to confirm The record is deleted Delete all records 1 ...

Page 25: ...Select a record then press OK to view the available information Save a call record to the phonebook 1 Press 2 Select CALL LIST then press OK to confirm The incoming call log is displayed 3 Select a record then press OK to confirm 4 Select SAVE NUMBER then press OK to confirm 5 Enter and edit the name then press OK to confirm 6 Enter and edit the number then press OK to confirm The record is saved ...

Page 26: ...t the record you want to call Press The number is dialed out Save a redial record to the phonebook 1 Press REDIAL to enter the list of dialed calls 2 Select a record then press OK to confirm 3 Select SAVE NUMBER then press OK to confirm 4 Enter and edit the name then press OK to confirm 5 Enter and edit the number then press OK to confirm The record is saved Delete a redial record 1 Press REDIAL t...

Page 27: ... base station again to stop ringing All handsets stop ringing or 3 Press any key on one handset to stop ringing Telephone answering machine Your phone includes a telephone answering machine that records unanswered calls when it is on By default the answering machine is set to the ANSWER REC mode You can also access the answering machine remotely and change the settings through the answering machin...

Page 28: ...leave messages Select ANSWER ONLY if you forbid the callers to leave messages 1 Press MENU 2 Select ANSWER MACHINE ANSWER MODE then press OK to confirm 3 Select an answer mode then press OK to confirm The setting is saved Note If the memory is full the answering machine switches to ANSWER ONLY mode automatically Announcements The announcement is the message your caller hears when the answering mac...

Page 29: ...announcement 1 Press MENU 2 Select ANSWER MACHINE RECORD OGM then press OK to confirm 3 Select ANSWER REC or ANSWER ONLY then press OK to confirm 4 Select DELETE then press OK to confirm 5 The pre recorded announcement is restored Note No pre recorded announcement can be deleted Incoming messages ICM Each message can be up to 3 minutes long When you receive new messages the new message indicator f...

Page 30: ...t playing if there is no new message Press BACK to stop listening Press MENU to enter the options menu Press to increase decrease the volume Delete an incoming message From the base 1 Press when you listen to the message The current message is deleted From the handset 1 When you listen to the message press MENU to enter the options menu 2 Select DELETE then press OK to confirm The current message ...

Page 31: ...ring machine is switched on before this feature can be applied Tip When you access the answering machine remotely you are recommended to set the ring delay to ECONOMY mode This is a cost effective way to manage your messages When there are new messages the answering machine picks up the call after 3 rings when there are no messages it picks up the call after 5 rings Remote access The unit answers ...

Page 32: ... up 4 Press a key to carry out a function See the Remote access commands table below for a list of available functions Note When there is no message the phone hangs up automatically if no key is pressed for 8 seconds Remote access commands Key Function 1 Repeat the current or listen to the previous message 2 Listen to messages 3 Skip to the next message 6 Delete the current message 7 Switch the an...

Page 33: ...links on the screen The handset is out of range Move it closer to the base station If the handset displays UNREGISTERED register the handset Tip For more information see Registration on the Advanced settings section If I fail to register the additional handsets to the base station what do I do Your base memory is full Un register the unused handsets and try again No dialing tone Check your phone c...

Page 34: ...h thick walls Move the base away from them The handset does not ring Ensure the handset ringtone is turned on The caller ID does not display The service is not activated Check with your service provider The caller s information is withheld or unavailable When I see WAITING on the screen what is happening with the phone The phone is recalling the memory of the phonebook and call log Both items of i...

Page 35: ...f you prefer you may write to us at Supreme Power USA LLC PO Box 501045 Indianapolis IN 46250 1045 Please do not send products to this address as it only adds delays in service and may result in lost or damaged product This PO BOX is for written communication only If the equipment is causing harm to the telephone network the telephone company may require that you disconnect the equipment until the...

Page 36: ... number here Upon receipt of your product we will validate your product is under warranty and if determined your product is warranty eligible we will ship to you a new or at our option a refurbished exchange unit of same or similar model This exchange unit will be shipped to you at no cost What your limited warranty does not cover Customer Instruction Your Owner s Manual provides information regar...

Page 37: ...NESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE How state law relates to this warranty Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights an...

Page 38: ...eRCAwebsiteatwww rca4phones com Please do not send any products to the Indianapolis address listed in this manual or on the carton This will only add delays in service for your product 2102 Printed in China 10 35 ...

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