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13

13

TROUBLESHOOTING GUIDE

Problem

Possible Cause

Solution

Does not work out of the box

Undercharged battery

Check lights on charger: 

Plugged into wall - Green 

Plugged into wall & unit - Red (charging) 

Plugged into wall & unit - Green (charging complete) 

No lights/Blinking lights - Replace charger

No longer works

No lights on charger
Undercharged battery 

 

 

 

Battery will not hold a charge

Check power to wall outlet and/or try a different outlet.
Check lights on charger: 

Plugged into wall - Green 

Plugged into wall & unit - Red (charging) 

Plugged into wall & unit - Green (charging complete) 

No lights/Blinking lights - Replace charger
Replace battery.

Short run time/runs slow

Rider’s weight
Riding conditions 

Battery not fully charged 

Old/damaged battery

Do not exceed 220 lb (100 kg) maximum weight limit.
Use only on flat, dry surfaces. Avoid inclines and areas with 

heavy debris.
Charge product - refer to page 5 for charging information. 

Replace battery.
Charge battery at least once a month when not in use.

For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area,  

visit our website at www.razor.com or call toll free +1 866-467-2967 to speak to a live Customer Service Representative.

*Product(s) should be turned 

OFF

 and fully charged prior to doing any Troubleshooting.

NOTE:

 All troubleshooting steps should be performed by an adult only.

Summary of Contents for vector

Page 1: ...demonstration purposes only Illustrations may not reflect exact appearance of actual product Specifications subject to change without notice Please have your product along with the 19 character product I D code with you before contacting Razor for warranty assistance and or replacement parts Product I D Code _____________ ____________ ____________ ELECTRIC SCOOTER ...

Page 2: ...tably on the Vector should not attempt to ride it but a parent s decision to allow his or her child to ride this product should be based on the child s maturity skill and ability to follow rules Razor emphasizes that adults are strongly advised not to disregard Razor s recommendations or permit younger children to ride the Vector Keep this product away from small children and remember that it is i...

Page 3: ...ING ATTIRE Always wear proper protective equipment such as an approved safety helmet with chin strap securely buckled elbow pads and kneepads A helmet may be legally required by local law or regulation in your area A long sleeved shirt and long pants are recommended Always wear shoes and keep shoelaces tied and out of the way of the wheels and motor Never ride barefooted or in sandals USING THE CH...

Page 4: ...NED OFF BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES Estimated Assembly and Set Up Time Razor recommends assembly by an adult Allow up to 15 minutes for assembly not including initial charge time Allow up to 12 hours for charge see page 5 for charging information WARNING DO NOT USE NON RAZOR PARTS WITH YOUR RAZOR ELECTRIC SCOOTER Razor scooters have been built to certain Razor design s...

Page 5: ...en securely Note The tension of the quick release lever can be adjusted by manually tightening or loosening the Allen bolt Be careful not to over tighten You should always be able to open and close the quick release lever by hand and the seat should slide freely when the quick release is open 2 With a twisting motion push and twist to slide the handlebars onto the fork 2 Insert the seat post Adjus...

Page 6: ...with a damp cloth The charger supplied with the Vector should be regularly examined for damage to the cord plug enclosure and other parts In the event of such damage the Vector must not be charged until it has been repaired or replaced Chargers have built in overcharge protection to prevent battery from being overcharged Note If the charger gets warm during regular use this is a normal response an...

Page 7: ...be any unusual rattles or sounds from loose parts or broken components If the product is damaged do not ride Reference Safety Warnings on pages 1 and 2 of this manual Safety Gear Always wear proper protective equipment such as an approved safety helmet with chin strap securely buckled elbow pads and kneepads A helmet may be legally required by local law or regulation in your area A long sleeved sh...

Page 8: ...scooter around others When the brake is applied the tail brake light will blink The brake light is always functional and independent of the other lights being activated Note The Vector electric scooter features Regenerative Braking Regenerative braking is a means of recovering and converting kinetic energy into stored power Using the scooter s electric motor energy that is usually lost during dece...

Page 9: ...speed is up to 12 5 mph 20 km h 2 The Sport mode max speed is up to 18 mph 29 km h as shown by an S at the top of the display Front Wheel Replacement Required Tools Two 2 5 mm Allen Wrenches one wrench included 1 Using two 2 5 mm Allen wrenches loosen the axle bolt Remove the wheel Note the sequence of the hardware 2 Install the replacement wheel and tighten the axle bolt Turn power switch OFF bef...

Page 10: ...iver not included 1 Using a Phillips screwdriver remove the three 3 screws on the battery cover Remove battery cover and set aside 2 Using a Phillips screwdriver remove the one 1 screw from the battery bracket 3 Disconnect the battery cables Rotate the battery bracket upwards ...

Page 11: ...white label of your product available for better assistance Additional Customer Service contact information is listed at the back of this manual Battery Replacement Continued Required Tool Phillips Screwdriver not included 4 Remove the battery and replace with the new battery 5 Reattach the battery cables Rotate the battery bracket to its original position 6 Using a Phillips screwdriver reattach t...

Page 12: ...t www razor com Please have the product I D code located on the white label of your product available for better assistance Additional Customer Service contact information is listed at the back of this manual 11 Battery Replacement Continued Required Tool Phillips Screwdriver not included 7 Using a Phillips screwdriver reattach the three 3 screws to reinstall the battery cover ...

Page 13: ...e approved lithium ion battery recycler Charger The charger supplied with the electric scooter should be regularly examined for damage to the cord plug enclosure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger Not intended for use at elevations greater than 2000 m above sea level Wheels Whe...

Page 14: ...ights Replace charger Replace battery Short run time runs slow Rider s weight Riding conditions Battery not fully charged Old damaged battery Do not exceed 220 lb 100 kg maximum weight limit Use only on flat dry surfaces Avoid inclines and areas with heavy debris Charge product refer to page 5 for charging information Replace battery Charge battery at least once a month when not in use For more tr...

Page 15: ...LINE VECTOR PARTS Keep your electric scooter running for years with genuine Razor parts Visit our website or e mail us for more information on spare part availability Specifications subject to change without notice 1 Handlebar Grips Right Left 2 Throttle 3 Cyclometer 4 Brake Lever 5 Handlebar 6 Collar Clamp 7 Battery Cover Right Front 8 Battery Cover Right Rear 9 Headset Upper Lower 10 Front Fende...

Page 16: ...the store at which it was purchased For your records save your original sales receipt with this manual and write the serial number below __________________________________________ FCC COMPLIANCE This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference recei...

Page 17: ...ANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT ...

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Page 20: ... Razor USA LLC Asia P O Box 3610 Cerritos CA 90703 USA 81 50 7579 6622 info razor asia com UNITED KINGDOM AND IRELAND Razor USA LLC UK Unit 20 Hartnoll Business Centre Post Hill Tiverton Devon EX16 4NG UK 44 0 120 267 2702 info razoreu com AUSTRALIA AND NEW ZEALAND Razor USA LLC P O Box 4280 Auburn South VIC 3122 Australia 1 800 954 354 AU 0 800 003 221 NZ info razoranz com IMPORTED IN JAPAN BY B ...

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