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14

CUSTOMER SERVICE CONTACT INFORMATION

Need Help?

 Visit our website for replacement parts, product support, a list of authorized service centers in the US and customer service contact 

information at 

www.razor.com

. Please have the product I.D. code (located on the white label of your product) available for better assistance. Additional 

Customer Service contact information is listed below:

AMERICAS

Razor USA LLC 

P.O. Box 3610 

Cerritos, CA 90703 

USA
+1 866 467 2967 

Monday - Friday 

8:00 AM - 5:00 PM Pacific Time 

[email protected]

EUROPE, MIDDLE EAST, AFRICA

Razor USA LLC (Europe) 

Handelsweg 2 

2742 RD Waddinxveen 

Netherlands
+44 (0) 120 267 2702 

[email protected]

ASIA

Razor USA LLC (Asia) 

P.O. Box 3610 

Cerritos, CA 90703 

USA
+81 50 7579 6622 

[email protected]

UNITED KINGDOM AND IRELAND

Razor USA LLC (UK) 

Unit 20 

Hartnoll Business Centre 

Post Hill, Tiverton 

Devon EX16 4NG 

UK
+44 (0) 120 267 2702

[email protected]

DISTRIBUTED IN AUSTRALIA BY:

Funtastic Limited 

Suite 2.01, Level 2 

315 Ferntree Gully Road 

Mount Waverley Vic 3149,  

Australia
+1 800 244 543 

[email protected]

IMPORTED IN JAPAN BY B-PLUS ASIA 

CORP.

Razor USA LLC 

 

Kurokawa 3-1, Asaoku, 

Kawasaki, Kanagawa  

215-0035 JAPAN
+81 (0) 44 328 9057 Tel 

+81 (0) 44 328 9067 Fax 

[email protected]

Printed in China for Razor USA LLC.

Copyright © 2003-2020 Razor USA, LLC. All rights reserved. Razor

® 

and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign 

countries. E300 HD and the E300 HD logo design are trademarks of Razor USA LLC.

US_200701  

HEADLINE

FCC COMPLIANCE

WARRANTY

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, 

and (2) this device must accept any interference received, including interference that may cause undesired operation. 

Note:

 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits  

are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate  

radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, 

there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television 

reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the 

following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

WARNING:

 Changes or modifications to this product not expressly approved by Razor USA LLC, could void the user’s authority to operate  

the equipment. 

Razor Limited Warranty

The manufacturer warranties this product to be free of manufacturing 

defects for a period of 90 days from date of purchase. This Limited 

Warranty does not cover normal wear and tear, wheel, or any damage, failure 

or loss caused by improper assembly, maintenance, storage or use of the 

electric scooter.
This Limited Warranty will be void if the product is ever: 

• used in a manner other than for recreation or transportation; 

• modified in any way; 

• rented.

The manufacturer is not liable for incidental or consequential loss or 

damage due directly or indirectly to the use of this product.
Razor does not offer an extended warranty. If you have purchased an 

extended warranty, it must be honored by the store at which it was 

purchased.
For your records, save your original sales receipt with this manual and write 

the serial number below. 

__________________________________________

Summary of Contents for E300 HD

Page 1: ...ct appearance of actual product Specifications subject to change without notice Please have your product along with the 19 character product I D code with you before contacting Razor for warranty assistance and or replacement parts Product I D Code _____________ ____________ ____________ NOTE The unit must be traveling at least 3 mph 5 km h before motor will engage Kick start to at least 3 mph 5 k...

Page 2: ......

Page 3: ... to fit or maintain control of the E300 HD CHECK AND MAINTAIN SCOOTER CONDITIONS Before use check to confirm that covers and guards are in place and in serviceable condition Check that the brake is functioning properly and that the front tire is inflated properly and has sufficient tread remaining The scooter should be maintained and repaired in accordance with the manufacturer s specifications us...

Page 4: ...d by local law or regulation in your area A long sleeved shirt long pants and gloves are recommended Always wear athletic shoes lace up shoes with rubber soles and keep shoelaces tied and out of the way of the wheels motor and drive system Never ride barefooted or in sandals USING THE CHARGER The charger supplied with the electric scooter should be regularly examined for damage to the cord plug en...

Page 5: ...ng information WARNING DO NOT USE NON RAZOR PRODUCTS WITH YOUR RAZOR ELECTRIC SCOOTER The scooter has been built to certain Razor design specifications The original equipment supplied at the time of sale was selected on the basis of its compatibility with the frame fork and all other parts Certain aftermarket products may not be compatible and will void the warranty Charger Note Charger design may...

Page 6: ... when shipped but it invariably may lose some pressure between the point of manufacturing and your purchase Always inflate tire to the correct PSI before first time use Lower air pressure can result in a shorter ride time Periodically check front tire Reinflate when needed WARNING Do not use the electric scooter for the first time until you have inflated the tire to the correct PSI Failure to do s...

Page 7: ...ower switch is left on for an extended period of time the battery may reach a stage at which it will no longer hold a charge To ensure long battery life never store the product in freezing or below freezing temperatures Freezing will permanently damage the battery Run time Up to 40 minutes of continuous ride time Run time may vary depending on riding conditions rider weight climate and or proper m...

Page 8: ...re and assembled correctly There should not be any unusual rattles or sounds from loose parts or broken components If the product is damaged do not ride Reference Safety Warnings on pages 1 and 2 of this manual Safety Gear Always wear proper protective gear such as an approved safety helmet Elbow pads and kneepads are recommended Always wear athletic shoes lace up shoes with rubber soles and keep ...

Page 9: ...he brake by squeezing the brake lever C until the product comes to a complete stop 2 Make sure to turn the product OFF after your ride is complete Pressing the power switch D will turn the product OFF completely WARNING The brake is capable of skidding the rear wheel and throwing an unsuspecting rider Practice in an open area free from obstacles until you are familiar with the brake function Avoid...

Page 10: ...sequence 1 1 1 2 1 31 4 1 5 1 6 1 2 1 3 1 4 1 5 1 1 1 Using a Phillips screwdriver and 4 mm Allen wrench remove the six 6 screws and two 2 Allen bolts and remove the deck plate A Small screw size B Allen bolt C Large screw size 3 Disconnect the battery wire connector from the control module and carefully remove the battery Note If only replacing the battery install new battery and reverse steps 1 ...

Page 11: ...ghten the rear axle locknuts 9 Install the cable guide bracket to the frame and brake plate using bolt washers and nut Do not tighten 11 Tighten the cable guide bracket bolt Tighten the locknuts on the rear axle Test the brake to verify proper function before riding Readjust as needed 10 Thread the brake cable through the brake adjuster barrel through the large spring and into the small hole in th...

Page 12: ...tteries in the municipal waste stream Charger The charger supplied with the electric scooter should be regularly examined for damage to the cord plug enclosure and other parts and in the event of such damage the product must not be charged until it has been repaired or replaced Use ONLY with the recommended charger Wheels Wheels and drive system are subject to normal wear and tear It is the respon...

Page 13: ...l unit Green charging complete No lights Blinking lights Replace Charger Charge product refer to page 5 for charging information Replace battery Short run time runs slow Rider s weight Riding conditions Battery not fully charged Old damaged battery Do not exceed 220 lb 100 kg maximum weight limit Use only on flat dry surfaces Avoid inclines and areas with heavy debris Charge product refer to page ...

Page 14: ...ithout notice 1 Handlebar Grips Right Left 2 Variable Speed Twist Grip Throttle 2 1 Sleeve 3 Handlebar Stem 4 Brake Lever Assembly 5 Collar Clamp 6 Headset Upper Lower 7 Limiter and Cover 8 Front Fork 9 Front Wheel Complete See page 8 for hardware sequence 10 Reset Button 11 On Off Switch 12 Charger Port 13 Battery Tray 14 Kickstand 15 Rear Wheel Complete See page 9 for hardware sequence 16 Contro...

Page 15: ...ANCE YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER ELECTRIC RIDE ON PRODUCT TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT ...

Page 16: ...een tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to ...

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