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• Check unit is responding to remote. If not..
- Programming may be disabled. Turn power off/on to ensure unit returns to
programming mode.
- Status indicators may be turned off. Turn on with remote. This can be done
even if programming has been disabled
- In extreme sunlight conditions, distance between remote and unit may need to
be reduced
- Battery failure. Check battery on remote (CR2025). Test 3 volt battery, replace if
necessary. Ensure battery has clean contacts.
- Remote failure. Test with new remote.
Step 4: Contact us for assistance
Note down:
• Model and serial number of illuminator
• Camera make and model
• Lens make and model
If the RayLED lamp or remote control is still not delivering the
required performance, please contact us for further assistance.
