5
Trouble Shooting
Step 1: Basics
• Ensure power adjust is turned to the maximum level for troubleshooting.
• Ensure Photocell operates as required and turns lamp on and off when
covered, if necessary adjust the photocell sensitivity.
• When the light is on, a dull red glow should be visible from your
Infra-Red illuminator, and a bright white beam should be visible from
your White-Light illuminator.
• Confirm that the PoE injector, hub or switch unit is fully functioning and
is suitably rated to provide required power and suitably rated to
protocol standard 802-3af to provide power.
nB: Refer to manufacturer’s guide
• Ensure you have wired RJ45 connectors correctly at both ends.
• Check that the RJ45 waterproof connection is sound and fully weather
protected.
• Check that the cable is fully intact, and not broken or split.
Step 2: Set-up Camera, lens and illumination
Check alignment of lamp
Check camera lens – fully open at night & set correctly.
Check model number to Raytec performance specification to ensure
required distance is achievable.
Step 3: Call Raytec for further assistance
note down:
• Model and serial number of illuminator
• Camera make and model
• Lens make and model
If the Raytec lamp is still not delivering the required performance, please
contact us for further assistance: tel +44 (0) 1670 520055.
