6
WARRANTY
LIMITED WARRANTY TO ORIGINAL CONSUMER
This RaxGo™ Wall-Mounted 4 Hook Ski Rack (“Product”), including any accessories included in the original
packaging, as supplied and distributed new by an authorized retailer is warranted by C&A Marketing,
Inc. (the “Company”) to the original consumer purchaser only, against certain defects in material and
workmanship (“Warranty”) as follows:
To receive Warranty service, the original consumer purchaser must contact the Company or its authorized
service provider for problem determination and service procedures. Proof of purchase in the form of a bill
of sale or receipted invoice, evidencing that the Product is within the applicable Warranty period(s), MUST
be presented to the Company or its authorized service provider in order to obtain the requested service.
Service options, parts availability, and response times may vary and may change at any time. In accordance
with applicable law, the Company may require that you furnish additional documents and/or comply with
registration requirements before receiving warranty service. Please contact our customer service for
details on obtaining warranty service:
Email: [email protected]
Phone: 833-722-0121
Shipping expenses to the Company’s Return Facility are not covered by this warranty, and must be paid by
the consumer. The consumer likewise bears all risk of loss or further damage to the Product until delivery
to said facility.
EXCLUSIONS AND LIMITATIONS The Company warrants the Product against defects in materials and
workmanship under normal use for a period of ONE (1) YEAR from the date of retail purchase by the
original end-user purchaser (“Warranty Period”). If a hardware defect arises and a valid claim is received
within the Warranty Period, the Company, at its sole option and to the extent permitted by law, will either
(1) repair the Product defect at no charge, using new or refurbished replacement parts, (2) exchange the
Product with a Product that is new or which has been manufactured from new or serviceable used parts
and is at least functionally equivalent to the original device, or (3) refund the purchase price of the Product.
A replacement Product or part thereof shall enjoy the warranty of the original Product for the remainder of
the Warranty Period, or ninety (90) days from the date of replacement or repair, whichever provides you
longer protection. When a Product or part is exchanged, any replacement item becomes your property,
while the replaced item becomes the Company’s property. Refunds can only be given if the original
Product is returned.
This Warranty does not apply to:
(a) Any non-RaxGo™ Wall-Mounted 4 Hook Ski Rack product, hardware or software, even if packaged or
sold with the Product;
(b) Damage caused by use with non-RaxGo™ Wall-Mounted 4 Hook Ski Rack products;
(c) Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other external causes;
(d) Damage caused by operating the Product outside the permitted or intended uses described by the
Company;
(e) Damage caused by third party services;
(f) A Product or part that has been modified to alter functionality or capability without the written
permission of the Company;
(g) Consumable parts, such as batteries, fuses and bulbs;
