Charging the battery pack
Use the charging cable to connect the battery pack to any active USB port or a 2A or higher output charger
(most phone chargers have only 1A output). Charging will start automatically, and when the battery pack is fully
charged, the battery level indicator will have all 4 LEDs on for 10 seconds and turn off automatically.
Charging your device
Connect the battery pack to your device using the USB charging cable or your own OEM cable.
Charging will start automatically and stop when your device is at full battery (press the power
button once if charging does not start).
Check battery level
Press the power button once to check battery level. We recommend charging the battery pack when less than 2
battery indicator LEDs remain.
Caution
•
It is normal for the battery pack to become slightly warm during charging/discharging
•
Keep away from heat, moisture, and liquid
•
Not waterproof, please keep away from liquid or water
•
Do not dismantle the battery pack
•
Fully charge the battery pack at least once every six months
No charging?
If after connecting, your battery pack is not charging your device:
1. Charge the battery pack to full capacity
2. Try a different cable (use original OEM cable if possible)
3. Try a different connection sequence (connect the charging cable to the battery pack first, then connect
with your device)
4. Contact our customer support
Warranty
RAVPower external battery packs are covered by RAVPower 18-months warranty from the date of its original
purchase. If any problem occurs, please contact us by email at
. We will instruct you on
how to return the defective unit back to us for repair / replacement.
We only provide warranty cover for products purchased from RAVPower or RAVPower authorized distributor. If
you have purchased your charger from a different seller, please contact your seller for warranty cover and post-
sales services.
