Ravelli Infinity Plus 11, Use And Maintenance Manual

Page: 69 / 184

Use and maintenance manual Infinity Plus 11
Page 69
Rev.1 12/04/2018
EN
Position of the switch,
protected by the screw cap, for
the safety reset thermostat on
the back of the stove.
START/RESTART WAIT
Switch-on is requested but with the stove in cooling phase; once this condition is
met, it restarts automatically.
SWITCH ON RESTART The HOT restart phase is activated.
Functioning is similar to the SWITCH ON phase
HOT SMOKE The maximum fume temperature threshold has been reached. To facilitate cooling,
the stove brings the capacity to a minimum with ventilation at power level 5, leading
to a decrease in fume temperature.
OFF The stove is off
WAIT FOR PELLETS
OUT OF
When the switch-on request from ECO-STOP mode coincides with an automatic
switch-off condition (from the TIMER), the stove turns on ensuring total cleaning of
the brazier before switching to FINAL CLEANING.
INFEED SCREW
OVERFLOW
CONDITION: when the pellet setting (set p5) is near the continuous load
condition.
SOLUTION: Set the value back to 0.
GENERIC ALARM The stove is in alarm state; refer to the troubleshooting chapter.
ANOMALY (general)
The stove has detected an anomaly; refer to the troubleshooting chapter.
AUTOMATIC CLEANING
SYSTEM ACTIVE
For models with automatic cleaning system it indicates the operating state of the
same.
Warning Pop -Up
ANOMALY DESCRIPTION
SERVICE REQUEST The threshold value of set work hours has been reached. The symbol displayed
remains active throughout the work phase. Non-routine maintenance is required
on the stove.
Alarms (table with reference codes)
TITLE REASON SOLUTION
AL 01 BLACK OUT No voltage during work phase Press the switch off key and switch on the stove
again
If the problem persists, contact the Support
Service
AL 02 K PROBE
FAILURE
The K probe is malfunctioning Contact the Support Service
The K probe is disconnected from the
electronicboard
Contact the Support Service
AL 03 OVERTEMP. K Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the
tube bundle and adjust the combustion setting the
Pellet/Air values
Contact the Support Service
AL 04 FUME EXHAUST
DAMAGED
Fume exhaust encoder is not working or is
connected incorrectly
Contact the Support Service
No power to fume extractor. Contact the Support Service
The fume extractor is blocked. Contact the Support Service
AL 05 NO SWITCH-ON The pellet tank is empty. Check for the presence of pellets in the
container.
Top up, if necessary.
Pellet calibration and suction during switch on
phase is incorrect.
Contact the Support Service
The ignition coil is faulty or positioned
incorrectly
Contact the Support Service
AL 06 PELLETS
FINISHED
The pellet tank is empty. Check for the presence of pellets in the
container.
Top up, if necessary.
The gear motor is not loading pellets. Empty the tank to see if there are any objects
inside that may prevent proper operation of the
auger.
Not enough pellets loaded Regulate pellets setting from “SET AIR/
PELLETS”
If the problem persists, contact the Support
Service
AL 07 RESETTABLE
THERMAL
BREAKER
- The manual reset thermostat has tripped
connected to the hopper (RESET THERMAL
BREAKER / Pellet door or gate is open
- Reset the thermostat by pressing the button on
the back of the stove or close the doors.
- Combustion in the grate is not optimal
due to the fact that the grate is clogged or
the inner stove ducts are clogged. (RESET
THERMAL BREAKER)
Switch off the stove, clean the brazier and the
tube bundle and adjust the combustion setting
the Pellet/Air values
Contacter le Service d’Assistance
AL 08
DEPRESSURIZATION
The flue is blocked. Check the flue is free and clean
The vacuum meter is faulty. Check the mains voltage.
AL 12 FUME EXHAUST
SYSTEM
The fume exhaust system has a loss of
performance due to fan obstruction or voltage
drop.
Check the mains voltage.
AL 14 SCREW PHASE No cable connection to power the gear motor
screw
Check the mains voltage.
AL 15 SCREW TRIAC An internal part of the electronic board that
controls the pellet infeed screw is faulty.
Check the flue is free and clean
Possible voltage drops or incorrect input
voltage stove inlet
Check the mains voltage.
AL 19 CLEANER FAILURE
(for models
equipped with
cleaner)
The cleaner did not complete the movement
and is not in the correct position
Reset the alarm and wait for the stove to switch
to SHUTDOWN mode. Cut off and power again,
the system reactivates the cleaner searching the
correct position again.
If the problem persists, contact the Support
Service
START/RESTART WAIT
Switch-on is requested but with the stove in cooling phase; once this condition is
met, it restarts automatically.
SWITCH ON RESTART The HOT restart phase is activated.
Functioning is similar to the SWITCH ON phase
HOT SMOKE The maximum fume temperature threshold has been reached. To facilitate cooling,
the stove brings the capacity to a minimum with ventilation at power level 5, leading
to a decrease in fume temperature.
OFF The stove is off
WAIT FOR PELLETS
OUT OF
When the switch-on request from ECO-STOP mode coincides with an automatic
switch-off condition (from the TIMER), the stove turns on ensuring total cleaning of
the brazier before switching to FINAL CLEANING.
INFEED SCREW
OVERFLOW
CONDITION: when the pellet setting (set p5) is near the continuous load
condition.
SOLUTION: Set the value back to 0.
GENERIC ALARM The stove is in alarm state; refer to the troubleshooting chapter.
ANOMALY (general)
The stove has detected an anomaly; refer to the troubleshooting chapter.
AUTOMATIC CLEANING
SYSTEM ACTIVE
For models with automatic cleaning system it indicates the operating state of the
same.
Warning Pop -Up
ANOMALY DESCRIPTION
SERVICE REQUEST The threshold value of set work hours has been reached. The symbol displayed
remains active throughout the work phase. Non-routine maintenance is required
on the stove.
Alarms (table with reference codes)
TITLE REASON SOLUTION
AL 01 BLACK OUT No voltage during work phase Press the switch off key and switch on the stove
again
If the problem persists, contact the Support
Service
AL 02 K PROBE
FAILURE
The K probe is malfunctioning Contact the Support Service
The K probe is disconnected from the
electronicboard
Contact the Support Service
AL 03 OVERTEMP. K Combustion in the brazier is not optimal due to
clogging or obstructions of internal stove ducts
inside the stove
Switch off the stove, clean the brazier and the
tube bundle and adjust the combustion setting the
Pellet/Air values
Contact the Support Service