V03 EN, Fundamentals
- 36 -
4 8 12 16 20 24 26 28 30 32 34 36 38 40 42 44 46 48
Date of
installation
Motor failure
Part replaced foc
under warranty
End of unit warranty
and components build into the unit
(w/o gaskets, glas, bulbs etc)
24 months after installation.
End of motor warranty
falls in line with end of
unit warranty
Motor failure
Motor must be purchased
and has now 12 months
parts warranty
End of part warranty
for purchased service part
12 months after part installation
Months
Structure of Service Part warranty for Rational Products
(10-2008)
Motor failure second time after 5 months;
Part replaced foc under warranty again;
End of motor warranty
falls in line with end of warranty
for purchased service part
Return Parts:
Return parts deliveries have to be announced to RATIONAL in advance.
Freight charges for Return parts will pay by Rational.
A packing list is required for customs clearance.
The returned parts have to be marked clearly, so they can be assigned to the corresponding warranty
claim.
Parts can be collected and send back also on a 2 – 3 months basis.
Credit Note:
Parts listed on the warranty report, which do not have to be send back to RATIONAL, Landsberg, will
be credited as soon as possible.
Parts listed on the warranty report, which have to be send back to RATIONAL, Landsberg, will be
credited as soon as possible, after incoming inspection.
Warranty Spare Part Order:
All parts ordered „under warranty“ are handled as a normal spare part order – which means: The parts
will be invoiced and also freight cost.
That also means: There is no “warranty spare parts order” after all.
Warranty conditions
