40
Ratio Smart/Solar Charger
Manual
If there is no error code:
•
Check the charger, charge cable and connector for any visible damage.
•
Make sure the power LED on the charger is on.
•
Make sure that the charge cable is properly inserted and locked into your EV.
If you cannot find the reason why your charger is not working properly, please contact your
local reseller or Ratio Electric B.V.
Points of attention if the App shows incorrect values while the charger is in Smart, SmartSolar
or PureSolar mode.
•
Make sure the arrows on the current transformers point towards the entry point of the
main power grid.
•
Make sure the current transformers L1, L2 and L3 are connected according to the phase
sequence (Sine).
•
If the charger indicates deviating values, it can help to switch the CT terminals on L2 and
L3 on the Sensorbox.
•
The mains input cable of the Sensorbox must be plugged into a power socket connected
to the same phase as L1 of the charger.
Note:
the Sensorbox 230VAC connection is phase (L) and neutral (N) sensitive.
•
The Sensorbox flashes red if no solar energy is being generated (3x red).
For example, if solar energy is generated and energy is fed back to grid on phase 1, the LED
will flash 1x green and 2x red in succession.
11. Service
To avoid risk of electric shock, only qualified electricians should perform service or
maintenance on the charger. If your charger is in need of servicing, please contact Ratio,
your local vendor or a qualified electrician.
Summary of Contents for Basic
Page 1: ...Ratio Smart Solar Charger MANUAL...
Page 43: ...Notes...