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Page 6

Phone Testing

Did you hear a dial tone?
Did the strobe start flashing immediately after the button was pushed?
Did the red LED become a solid light when you pushed the button?
Did the red LED flash and approximately 15-20 seconds later the called party started 

talking to you? (Delay is due to the phone telling the other party your location via the 

“Location Message”)
Can you hear the other party clearly? (If not, see “Adjust Speaker” below)
Can the other party hear you clearly? (If not, see “Adjust Microphone” below)
When the party you called hangs up, does the strobe stop?

If you have answered YES to all questions, you have successfully installed and tested 

the phone. If you answer NO to any question, proceed to the Troubleshooting Section.

Push the emergency button on the front of the Call Station:

Yes

No

*RATH® recommends the Call Station be tested on a regular basis to ensure proper operation.

Adjusting the Volume

Volume Adjust VR1

Mic Sensitivity VR2

If the volume is too low or high, adjust it by referring to the diagram and instructions below. 

Note:

 Refer to the instructions under “Programming the Phone” to access the circuit board. Reinstall the cover on 

the NEMA 4 enclosure and close the Call Station when finished.

Adjusting the Microphone:

If the person you are calling reports your voice is not loud enough, increase the Microphone Sensitivity by 

adjusting VR2 a 1/4 turn clockwise (requires a small Phillips screwdriver).

Adjusting the Speaker:

If the voice of the person you call is not loud enough in the phone speaker, increase the volume by adjusting 

VR1 a 1/4 turn clockwise. 

RATH® SmartPhone

Summary of Contents for 2100-EPV2 VoIP

Page 1: ...00 EPL2 Landline 120v Call Station 2100 EPV2 VoIP 120v Call Station N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www RATHCommunications com RP8500SCS Ver 3 10 17 Installation Operations Manual Made in the USA 2 Year Warranty ...

Page 2: ...remotely assist with site preparation installation and maintenance It is our sincere hope that your experience with us has and will continue to surpass your expectations Thank you for your business The RATH Team N56W24720 N Corporate Circle Sussex WI 53089 800 451 1460 www RATHCommunications com Table of Contents Description Safety Guidelines Items Needed Installation Communication Phone Programmi...

Page 3: ...rage Be careful of finished surfaces during transport and installation to avoid damaging the finish Installation and maintenance should only be performed by qualified electricians It is recommended a minimum of 2 people perform installation Do not install phone during extreme weather conditions Do not touch uninsulated phone wires or terminals unless the phone line has been disconnected at the net...

Page 4: ...mmed remotely secure the front assembly to the back panel and reinstall the 8 screws to the sides of the unit If the phone will be programmed on site proceed to the directions for On Site Programming Communication Landline To connect your analog phone line to the Emergency Call Station 1 Remove front Stainless Steel plate using the security torx bit to remove the 6 security screws 2 Locate the gra...

Page 5: ...es Ex 2 minutes 002 Step 5 To Exit Program Mode A Press Stop for 3 seconds Step 1 To Begin Program Mode A Call into phone by dialing the number of the Call Station B After first simulated ring Press Wait for 4 tones C Key in security code Default is 1111 Wait for confirmation tones Step 2 To Program Emergency Numbers A Press 1 Phone number Wait for confirmation tones Note Emergency numbers 2 5 rep...

Page 6: ...proceed to the Troubleshooting Section Push the emergency button on the front of the Call Station Yes No RATH recommends the Call Station be tested on a regular basis to ensure proper operation Adjusting the Volume Volume Adjust VR1 Mic Sensitivity VR2 If the volume is too low or high adjust it by referring to the diagram and instructions below Note Refer to the instructions under Programming the ...

Page 7: ...em is not providing a disconnect signal Contact the appropriate party to make sure the disconnect signal is provided When the called party hangs up busy signal is heard through speaker Phone company or phone system is not providing a disconnect signal Operator needs to press to disconnect the call Disconnect time on phone needs to be lowered see page 6 Call Station appears non functional Strobe do...

Page 8: ...8 0 9 6 3 2 Enter Record Play Pause Stop Constant Strobe y r e t t a B Communication Source FRONT COVER Note If using landline phone cable will just run out of the bottom of the NEMA 4 enclousre 120v r e m r o f s n a r T LN G Wago Connector ...

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