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Randell will endeavor whenever practical to meet dealer’s request. Freight
charges to be collect unless otherwise noted.
DAMAGES
All crating conforms to general motor carrier specifications. To avoid
concealed damage, we recommend inspection of every carton upon receipt.
In the event the item shows rough handling or visible damage to minimize
liability, a full inspection is necessary upon arrival. Appearance of damage will
require removing the crate in the presence of the driver.
A notation must be
placed on the freight bill and signed for by the truck driver at the time of
delivery.
Any and all freight damage that occurs to a Randell piece of
equipment as a result of carrier handling is not considered under warranty, and
is not covered under warranty guidelines. Any freight damage incurred during
shipping needs to have a freight claim filed by the receiver with the shipping
carrier. Consignee is responsible for filing of freight claims when a clear
delivery receipt is signed. Claims for damages must be filed immediately
(within 10 days) by the consignee with the freight carrier and all cartons and
merchandise must be retained for inspection.
RETURNED GOODS
Authorization for return must first be obtained from Randell before returning
any merchandise. Any returned goods shipment lacking the return
authorization number will be refused, all additional freight costs to be borne by
the returning party. Returned equipment must be shipped in original carton,
freight prepaid and received in good conditions. Any returned merchandise is
subject to a minimum handling charge (consult factory for rate).
INSTALLATION
Equipment installation is the responsibility of the dealer and/or their customer.
Randell requires all equipment to be professionally installed.
PENALTY CLAUSES
Dealer penalty clauses, on their purchase order or contractually agreed to
between the dealer and their clients are not binding on Randell. Randell does
not accept orders subject to penalty clauses. This agreement supersedes any
such clauses in dealer purchase orders.
EXPORT POLICY
All quotations for export sales will be handled by Dorian Drake International
(
www.doriandrake.com
), Randell’s export management organization.
*FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. Herein called Randell.
2. NET means list price less discount, warranty, labor policy, freight, Randell delivery and other
miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
