Warranty Policies (continued)
Randell makes every effort to consistently meet our customers shipment expectations.
If after the equipment has been fabricated, the customer requests delay in shipment, and
warehousing is required:
1. Equipment held for shipment at purchasers request for a period 30 days beyond
original delivery date specified will be invoiced and become immediately payable.
2. Equipment held beyond 30 days after the original delivery date specified will also
include storage charges.
STORAGE CHARGES
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888-994-7636
Randell will attempt to comply to any shipping, routing or carrier request designated by
dealer, but reserves the right to ship merchandise via any responsible carrier at the time
equipment is ready for shipment. Randell will not be held responsible for any carrier
rate differences; rate differences are entirely between the carrier and puchaser. Point of
shipping shall be determined by Randell (Weidman, MI/Tucson, AZ). At dealers request,
Randell will endeavor whenever practical to meet dealers request. Freight charges to be
collect unless otherwise noted.
All crating conforms to general motor carrier specifications. To avoid concealed dam-
age, we recommend inspection of every carton upon receipt. In the event the item shows
rough handling or visible damage, to minimize liability, a full inspection is necessary
upon arrival. A notation must be placed on the freight bill and signed for by the truck
driver. Appearance of damage will require removing the crate in the presence of the
driver. Consignee is responsible for filing of freight claims when a clear delivery receipt
is signed. Claims for damages must be filed immediately (within 10 days) by the con-
signee with the freight carrier. Retain all cartons and merchandise for inspection.
Authorization for return must first be obtained from Randell before returning any mer-
chandise. Any returned goods shipment lacking the return authorization number will be
refused, all additional freight costs to be borne by the returning party. Returned equip-
ment must be shipped in original carton, freight prepaid and received in good conditions.
Any returned merchandise is subject to a minimum handling charge (consult factory for
rate).
Equipment installation is the responsibility of the dealer and/or their customer.
Dealer penalty clauses, on their purchase order or contractually agreed to between the
dealer and their clients are not binding on Randell. Randell does not accept orders sub-
ject to penalty clauses. This agreement supersedes any such clauses in dealer purchase
orders.
All quotations for export sales will be handled by Dorian Drake International
(www.doriandrake.com), Randell’s export management organization.
* FOOTNOTES IN REFERENCE TO PARAGRAPHS ABOVE
1. Herein called Randell.
2. NET means list price less discount, warranty, labor policy, freight, Randell delivery
and other miscellaneous charges.
CASH DISCOUNTS WILL BE CALCULATED ON NET ONLY.
SHIPPING & DELIVERY
DAMAGES
RETURNED GOODS
INSTALLATION
PENALTY CLAUSES
EXPORT POLICY
