21
Troubleshooting & FAQ
Issue:
Possible Causes:
I am unable to change my
equalizer settings for my
headphones.
Selection from 5 EQ (preset equalizer) settings is only available with
ANC turned off. When ANC is on, the headphones operate with EQ1
active. To select a different EQ value, turn ANC off, then follow the
instructions listed in the section entitled “EQ presets”.
Help and Support
Contact Rand McNally customer support for assistance:
•
By phone:
1-877-446-4863
•
By email:
•
On the web:
http://www.randmcnally.com/support