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If power supply cord on this device is damaged, it must be replaced with a special power
supply cord that is obtainable at Service Center of our company.
TROUBLESHOOTING GUIDE
You can solve many common water dispenser problems easily, saving you the cost of a possible
service call. Try the suggestions outlined below to see if you can solve them before calling the
service center.
Problem
Possible Reason
Water dispenser does not operate.
Not plugged in.
Water dispenser is not cold enough.
Check to be sure the cold switch on the back is turned on.
The water dispenser does not have enough backside space.
Water dispenser’s hot water is not hot enough. Check to be sure the hot switch on the back is turned on.
Compressor turns on and off frequently.
The room temperature is too hot.
The water dispenser does not have enough backside space.
Vibration
Check to assure that the water cooler is placed level.
Water dispenser makes too much noise.
As each cycle ends, you may hear gurgling sound caused
by the flow of refrigerant, which is normal.
Contraction and expansion of the inside walls may cause
popping and cracking noises.
The water dispenser is not placed level.
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