-Ramsplitter Warranty Procedure-
1. All requests for warranty must have approval from Ramsplitter before
Work starts, or the warranty claim will be denied.
2. All requests for warranty service must be made on a Ramsplitter warranty
claim form. This form is available from Ramsplitter or one of our authorized dis-
tributors or dealers. Forms can be faxed or mailed to you at no charge.
3. It is the responsibility of the distributor, dealer and / or purchaser to com-
plete the warranty claim form and submit it to Ramsplitter
A. The form must be filled out completely. It is the sole responsibility of
the purchaser to obtain the proper and correct information for the war-
ranty claim. Claims received without serial numbers, model numbers,
replacement part numbers, purchase date, purchaser’s correct address,
signature or other information requested by Ramsplitter shall be re-
turned without service.
B. Warranty claims that are illegible will be returned without service.
Please carefully type or print in black ink.
C. Ramsplitter warranty makes no allowance for the time spent to fill
out the warranty claim form or to discuss the warranty claim with
Ramsplitter personnel. Any such claim will be denied.
D. All returned parts will be retained and tagged for a period of sixty (60)
days or until credit is issued.
E. The factory may request parts be returned for examination or analysis.
These parts shall be sent by prepaid freight to Ramsplitter. Returns sent
freight collect, without the express, written permission of Ramsplitter
shall not be accepted by Ramsplitter.
F. It is the responsibility of the purchaser to review the warranty claim
and to comply fully with all of the procedures set forth herein. Failure
to do so will result in the denial of the warranty claim.
4. Any warranty payments by Ramsplitter will be paid by credit memo to the
distributor, dealer or purchaser.
5. All warranty claims, which are denied, will be returned with a reason for
denial.
6. Labor allowance.
A. The warranty labor rate is $40.00 per hour
