Ramsond SineMate 1500, Operating Instructions Manual

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SINEMATE 1500 MANUAL
© Copyright. Ramsond Corporation
LIMITED WARRANTY
Applicable Products: RAMSOND SINEMATE 1500, 2500, 3500 and 4500 SINEMATE INVERTER GASOLINE GENERATORS.
Ramsond Corporation warrant the above referenced product, to the original purchaser of new equipment, be free from defect or
workmanship for a period of one year from the date of purchase, subject to the limitations contained herein. In the event of product
failure or malfunction, return the product in person or by courier to:
Ramsond Corporation
WPC Service Department
4051 Haggerty Road
West Bloomfield, Michigan 48323
Tel: (248) 363-8302 Fax: (248) 363-7834
email: tech@ramsond.com
You must include the following to receive warranty service:
1. Proof of purchase.
2. Detailed description of the fault or problem
3. Visible Serial Number of the unit
4. $35 Handling fee (check, money order)
5. Return Shipping Label (prepaid) for returning to you the repaired/replaced product.
The faulty/defective product will then be inspected, repaired or replaced (at our option). The repaired/replaced component/product
shall then be returned to the purchaser. The purchaser shall be responsible for all shipping and handling costs of sending the
defective/faulty item to us, as well as all shipping and handling costs of returning the repaired/replaced to the customer. Any
import/export costs associated with shipping of repaired product outside the United States, such as brokerage fees, taxes, customs or
duties are the responsibility of the customer. Certain items which are subject to normal wear and tear are specifically excluded from
this warranty (e.g. spark plug, and filters). Please allow up to 30 days from date that we receive the unit for repair/replacement. In the
event that we are not able to repair the product, we will replace the product with same or similar unit. In the event that the model is
not available, we will replace the machine with an existing model with same or better characteristics, functionality and quality. We
reserve the right to replace a defective unit with an identical refurbished unit that has been subjected to testing, which will similarly be
warranted against defect or workmanship. Faulty installation, operation or maintenance of the product or attempted repair and
maintenance by persons not expressly certified by Ramsond shall render the limited warranty void. Damage resulting from failure to
use the product in a manner consistent with our recommendations shall render the limited warranty void. This limited warranty
specifically excludes any consequential and/or incidental damages. Although we may provide technical assistance via telephone or
email to the customer, it is virtually impossible to troubleshoot all matters via telephone or remote assistance. As such, the offering by
us of any technical assistance is made without any warranty or guarantee and provided on “as is” basis. It is the responsibility of each
purchaser to determine whether any particular product is compliant with and permissible for use pursuant to the applicable rules,
codes and/or regulations, if any, and suitable for particular use and operation. We make no representations or warranties whatsoever
concerning the suitability of any merchandise for a particular use or purpose and any such warranty is expressly excluded from the
terms of this limited warranty. We reserve the right to make slight modifications necessary to the merchandise for product
improvement. This limited warranty shall be subject the laws of the State of Michigan and any claiming arising therefrom shall be
interpreted in accordance to the laws of the State of Michigan and subject to the exclusive jurisdiction of the Courts of State of
Michigan.
Rev. 08/2011