RAM RAM 3500 User Manual Download

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DEF Fill Procedure

• Remove cap from DEF tank (located on drivers side of the vehicle).

• Insert DEF container into DEF tank.

CAUTION!

• To avoid DEF spillage and overfilling, do not “top off” the DEF tank after

filling.

• When DEF is spilled, clean the area immediately with water or a mild

solvent.

• Reinstall cap onto DEF tank.

• Refer to your Owner's Manual on the DVD for further details.

DIESEL

Summary of Contents for RAM 3500

Page 1: ...USER GUIDE USER GUIDE Chassis cab 3500 4500 5500 Chassis cab 3500 4500 5500 2012 2012...

Page 2: ...lectrical devices such as cell phones computers portable radios vehicle navigation or other devices by the driver while the vehicle is moving is dangerous and could lead to a serious collision Texting...

Page 3: ...ABILITIES Four Wheel Drive Operation 54 UTILITY Trailer Towing Weights Maximum Trailer Weight Ratings 55 Integrated Trailer Brake Module 55 Recreational Towing Behind Motorhome Etc 56 Auxiliary Switch...

Page 4: ...er Group LLC reserves the right to make changes in design and specifications and or make additions to or improvements to its products without imposing any obligation upon itself to install them on pro...

Page 5: ...control of the vehicle Never use the PARK position as a substitute for the parking brake Always apply the parking brake fully when parked to guard against vehicle movement and possible injury or dama...

Page 6: ...DRIVER COCKPIT CONTROLS AT A GLANCE 4...

Page 7: ...mission Gear Selector G Audio System touch screen radio shown pg 26 H SWITCH PANEL Diesel Exhaust Brake pg 60 Tow Haul Hazard Switch Power Inverter pg 52 I Climate Controls pg 24 J SWITCH PANEL AUX Sw...

Page 8: ...rake ABS Light Air Bag Warning Light Electronic Throttle Control ETC Light Engine Temperature Warning Light Transmission Temperature Warning Light Seat Belt Reminder Light BRAKE Brake Warning Light Ma...

Page 9: ...haust Brake Indicator Diesel Only Door Ajar Indicator Electronic Speed Control On Indicator Loose Gas Cap Indicator Odometer Messages gASCAP Gas Cap Loose HOTOIL Engine Oil too Hot noFUSE Fuse Fault L...

Page 10: ...ob transmitter go dead there is an emergency key located in the Key Fob that can be used for locking and unlocking the doors To remove the emergency key slide the button at the top of the Key Fob side...

Page 11: ...30 seconds before the engine starts To drive the vehicle press the UNLOCK button insert the Key Fob in the ignition and turn to the ON RUN position With remote start the engine will only run for 15 mi...

Page 12: ...n if they have been damaged bent retractor torn webbing etc The seat belts for both front seating positions may be equipped with pretensioning devices that are designed to remove slack from the seat b...

Page 13: ...n are safer when properly restrained in the rear seats rather than in the front Every state in the United States and all Canadian provinces require that small children ride in proper restraint systems...

Page 14: ...Tether Strap With Either Lower Anchors Or Vehicle Seat Belt Crew Cab Rear Seats Obtain tether straps by raising the head restraints and reaching between the rear glass and rear seat The tether strap m...

Page 15: ...between the anchor and the child seat preferably between the head restraint posts underneath the head restraint Attach the tether strap hook of the child restraint to the tether anchor and remove sla...

Page 16: ...k Push switch forward or rearward and the seatback will move in either direction Power Lumbar The lumbar controls are located on the outboard side of the seat cushion The lumbar support can be increas...

Page 17: ...vel may become limited if movement is stopped by an obstruction in the seat s path WARNING Adjusting a seat while the vehicle is moving is dangerous The sudden movement of the seat could cause you to...

Page 18: ...tback The fans draw this air across the surface of the seat using air ducts and fine perforations in the covering to help keep the driver cooler in higher ambient temperatures The ventilated seat swit...

Page 19: ...s a heating element that heats the steering wheel to one temperature setting The heated steering wheel switch is located on the center instrument panel below the climate controls Press the switch once...

Page 20: ...pede its ability to move as it may cause damage to the pedal controls Pedal travel may become limited if movement is stopped by an obstruction in the adjustable pedal s path WARNING Tilting the steeri...

Page 21: ...r For the recommended viscosity and quality grades refer to Maintaining Your Vehicle NON DETERGENT OR STRAIGHT MINERAL OILS MUST NEVER BE USED A new engine may consume some oil during its first few th...

Page 22: ...d to the second detent for headlights With the parking lights or low beam headlights on push the headlight switch once for fog lights Rotate the headlight switch to AUTO for AUTO headlights When set t...

Page 23: ...ring wheel Cruise ON OFF Push the ON OFF switch to activate the Speed Control The cruise symbol will appear on the instrument cluster to indicate the Speed Control is on Push the ON OFF switch a secon...

Page 24: ...memory WARNING Leaving the Electronic Speed Control system on when not in use is dangerous You could accidentally set the system or cause it to go faster than you want You could lose control and have...

Page 25: ...aking Toggle the switch on the column shift lever down or up to select the desired top gear For maximum deceleration engine braking toggle the switch on the column shift lever down Your vehicle will a...

Page 26: ...rost floor defrost floor mix modes Heated Mirrors The mirrors are heated to melt frost or ice This feature is activated whenever you turn on the rear window defroster AUTOMATIC TEMPERATURE CONTROL ATC...

Page 27: ...he indicator light may flash three times to indicate the cabin air is being controlled automatically Heated Mirrors The mirrors are heated to melt frost or ice This feature is activated whenever you t...

Page 28: ...YOUR VEHICLE S SOUND SYSTEM ELECTRONICS 26...

Page 29: ...ELECTRONICS 27...

Page 30: ...ours Press the TUNE SCROLL control knob until the minutes begin to blink turn the TUNE SCROLL control knob to set the minutes Press the TUNE SCROLL control knob to save the time change To exit press a...

Page 31: ...ys the selections on the CD in random order to provide an interesting change of pace Audio Jack Operation The Audio Jack allows a portable device such as an MP3 player or a cassette player to be plugg...

Page 32: ...ome of these radio features should not be used when driving because they take your eyes from the road or your attention from driving Clock Setting Press and hold the TIME button until the hours blink...

Page 33: ...UP button allows you to select between items that are available in that particular mode Turn the TUNE SCROLL control knob to scroll through the entries Push the AUDIO SELECT button to select an entry...

Page 34: ...cle s speakers The functions of the portable device are controlled using the device buttons The volume may be controlled using the radio or portable device Media Center 430 430N Sales Code RBZ RHB NOT...

Page 35: ...lizer Balance And Fade Audio Control Menu Press the AUDIO hard key on the right side of the radio Use either the arrow soft keys or the cross hair on the screen to change Balance and Fade The CENTER s...

Page 36: ...s the Seek Up or Seek Down soft keys to seek through radio stations in AM FM or SAT bands Hold either Seek to bypass stations without stopping Store Radio Presets Select the radio band by touching eit...

Page 37: ...the appropriate mode after the disc is recognized and starts playing the first track The display shows Reading during this process Seek Up Seek Down Press the Seek Up or Seek Down soft keys to seek t...

Page 38: ...memory stick NOTE WMA MP3 Files and Selective Songs from a CD can also be added to the HDD See the Media Center 430 430N User s Manual for more information Copying Music From CD Press the LOAD hard ke...

Page 39: ...progress is shown in the lower left corner of the screen Display a Picture on the Radio Screen Once the import is complete the pictures will then be available in the MY PICTURES screen Press the MY FI...

Page 40: ...vigation Media Center 430N integrates Garmin s consumer friendly navigation into your vehicle Garmin Navigation includes a database with over 6 million points of interest Touch the NAV soft key in the...

Page 41: ...ter the address and touch Go Searching Near Another Location From the main Navigation menu touch Where To then touch a destination and then touch Near Select an option from the available choices Follo...

Page 42: ...then touch Press for More and then Edit Go Home A Home location must be saved in the system From the Main Navigation menu touch Where To then touch Go Home Acquiring Satellites The GPS Satellite stre...

Page 43: ...You can save 50 favorite songs and 50 favorite artists Touch the add favorite soft key to add either the song or the artist of the currently playing program to the SAT Favorites list You will see a f...

Page 44: ...ay again to resume playback Rewind RW Rewinds the channel content in steps of 5 seconds Touch and hold to rewind continuously then release to begin playing content at that point Fast Forward FW Forwar...

Page 45: ...eaters near your current location 6 Sports View sports scores and upcoming events for all major sports STEERING WHEEL AUDIO CONTROLS The steering wheel audio controls are located on the rear surface o...

Page 46: ...rt supports certain Mini Classic Nano Touch and iPhone devices The USB port also supports playing music from compatible external USB Mass Storage Class memory devices For supported audio file formats...

Page 47: ...say setup or Uconnect device setup After the BEEP say device pairing After the BEEP say pair a device Follow the audible prompts You will be asked to say a four digit Personal Identification Number PI...

Page 48: ...ries downloaded there may be a short delay before the latest downloaded names can be used Until then if available the previously downloaded phonebook is available for use Only the phonebook of the cur...

Page 49: ...u and others to be severely injured or killed In an emergency to use Uconnect Phone your mobile phone must be turned on paired to Uconnect Phone and have network coverage Uconnect VOICE COMMAND The Uc...

Page 50: ...ious track Main Menu to switch to the main menu Memo Mode To switch to the voice recorder mode say Memo The following are common voice commands for this mode New Memo to record a new memo During the r...

Page 51: ...d Bluetooth STREAMING AUDIO If equipped with Uconnect Voice Command your Bluetooth equipped iPod devices cell phones or other media players may also be able to stream music to your vehicle s speakers...

Page 52: ...now function normally ECO The ECO message will appear in your EVIC display whenever you are driving in a fuel efficient manner This feature allows you to monitor when you are driving in a fuel efficie...

Page 53: ...or is opened Enter your vehicle close all the doors and fasten your seat belt Within 15 seconds cycle the ignition switch from the OFF position to the ON position a minimum of five times ending in the...

Page 54: ...ower rating of 150 Watts is exceeded the power inverter will automatically shut down Once the electrical device has been removed from the outlet the inverter should automatically reset If the power ra...

Page 55: ...nd can provide power at all times All accessories connected to the outlet s should be removed or turned off when the vehicle is not in use to protect the battery against discharge NOTE Do not exceed t...

Page 56: ...h 40 km h Shifting Procedure Shifting between 2H and 4H can be made with the vehicle stopped or in motion at speeds up to 55 mph 88 km h Shifting between 2H or 4H and 4L must be made with the transmis...

Page 57: ...nd the included control lever can activate the trailer brakes independent of the truck s brakes GAIN Adjustment Buttons Pressing the buttons located on the left side of the module will increase decrea...

Page 58: ...procedure Properly secure the dolly to the tow vehicle following the dolly manufacturer s instructions Drive the rear wheels onto the tow dolly Firmly set the parking brake Place automatic transmissio...

Page 59: ...N to be certain that the transfer case is fully in NEUTRAL N Otherwise internal damage will result Continued CAUTION Continued Towing this vehicle in violation of the above requirements can cause seve...

Page 60: ...hich allow the engine parts to achieve final finish and fit during the first 6 000 miles 10 000 km DIESEL ENGINE STARTING PROCEDURES Engine Block Heater For ambient temperatures below 0 F 18 C engine...

Page 61: ...battery voltage Refer to the Owner s Manual Diesel Supplement on the DVD for further details Engine Idling Avoid prolonged engine idling Long periods of idling may be harmful to your engine because co...

Page 62: ...accelerator pedal Exhaust braking is most effective when the engine RPM is higher NOTE For optimum braking power it is recommended to use the exhaust brake while in TOW HAUL mode CAUTION Use of after...

Page 63: ...the RPM push and hold the DECEL switch and the idle speed will decrease to approximately 1100 RPM To cancel the Idle Up Feature either push the CANCEL switch push the ON OFF switch or push the brake...

Page 64: ...mage blacktop paving surfaces Drain the filter into an appropriate container Do not prefill the fuel filter when installing a new fuel filter There is a possibility debris could be introduced into the...

Page 65: ...l Exhaust System Regeneration in Process Indicates that the Diesel Particulate Filter DPF is self cleaning Maintain your current driving condition until regeneration is completed Exhaust System Regene...

Page 66: ...Protection Agency Selective Catalytic Reduction SCR is the first and only technology in decades to be as good for the environment as it is good for business and vehicle performance The purpose of the...

Page 67: ...perate in this environment NOTE When working with DEF it is important to know that Any containers or parts that come into contact with DEF must be DEF compatible plastic or stainless steel Copper bras...

Page 68: ...DEF container into DEF tank CAUTION To avoid DEF spillage and overfilling do not top off the DEF tank after filling When DEF is spilled clean the area immediately with water or a mild solvent Reinstal...

Page 69: ...vehicle or engine damage will occur Have the vehicle serviced immediately WARNING A hot engine cooling system is dangerous You or others could be badly burned by steam or boiling coolant You may want...

Page 70: ...driving we recommend you drive to the nearest service center and have the vehicle serviced immediately Electronic Throttle Control ETC Light This light informs you of a problem with the Electronic Th...

Page 71: ...uired oil change Resetting The Light After Servicing Turn the ignition switch to the ON RUN position do not start engine Fully depress the accelerator pedal three times within 10 seconds Turn the igni...

Page 72: ...m coming from under the hood do not open the hood until the radiator has had time to cool Never try to open a cooling system pressure cap when the radiator or coolant bottle is hot JACKING AND TIRE CH...

Page 73: ...changed block the left rear wheel NOTE Passengers should not remain in the vehicle when the vehicle is being jacked Jacking Instructions Instructions 1 If equipped remove the spare wheel jack and tool...

Page 74: ...eel nuts and pull the wheel off Install the spare wheel and wheel nuts with the cone shaped end of the nuts toward the wheel on single rear wheel SRW models On dual rear wheel models DRW the lug nuts...

Page 75: ...oved You must use the flat end of the lug wrench to pry off the wheel skins Insert the flat tip completely and using a back and forth motion loosen the wheel skin Repeat this procedure around the tire...

Page 76: ...torqued to specifications at all times Torque wheel stud nuts to specifications at each lubrication interval Wheel Nut Torque All wheel nuts should be tightened occasionally to eliminate the possibil...

Page 77: ...The vehicle could slip off the jack and fall on you You could be crushed Never put any part of your body under a vehicle that is on a jack Never start or run the engine while the vehicle is on a jack...

Page 78: ...wed spares must be stowed with the valve stem facing the ground Raising the vehicle higher than necessary can make the vehicle unstable and cause a collision It could slip off the jack and hurt someon...

Page 79: ...accessories If using another vehicle to jump start the battery park the vehicle within the jumper cables reach set the parking brake and make sure the ignition is OFF Jump Starting Procedure Connect t...

Page 80: ...d or prevent the engine from starting WARNING When temperatures are below the freezing point electrolyte in a discharged battery may freeze Do not attempt jump starting because the battery could ruptu...

Page 81: ...hooks Tow straps and chains may break causing serious injury SHIFT LEVER OVERRIDE If a malfunction occurs and the shift lever cannot be moved out of the PARK position you can use the following proced...

Page 82: ...perable Transmission in NEUTRAL 30 mph 48 km h max 15 miles 24 km max distance Auto Transmission in PARK Manual Transmission in gear NOT NEUTRAL Transfer Case in NEUTRAL Tow in forward direction Wheel...

Page 83: ...ssion failure during prolonged efforts to free a stuck vehicle NOTE If your vehicle is equipped with Electronic Stability Control ESC or Traction Control turn the system off before attempting to rock...

Page 84: ...or and or brake pedal and How fast the vehicle was traveling These data can help provide a better understanding of the circumstances in which crashes and injuries occur NOTE EDR data are recorded by y...

Page 85: ...r of the hood and move the safety latch lever while lifting the hood at the same time WARNING Be sure the hood is fully latched before driving your vehicle If the hood is not fully latched it could op...

Page 86: ...ENGINE COMPARTMENT 5 7L Engine MAINTAINING YOUR VEHICLE 84...

Page 87: ...6 7L Diesel Engine MAINTAINING YOUR VEHICLE 85...

Page 88: ...of Chrysler Material Standard MS 6395 Refer to your oil filler cap for correct SAE grade 5 7L 7 Quarts 6 6 Liters Engine Oil with Filter 6 7L Turbo Diesel Engine In ambient temperatures below 0 F 18 C...

Page 89: ...se climatized No 2 diesel fuel or dilute the No 2 diesel fuel with 50 No 1 diesel fuel This will provide better protection from fuel gelling or wax plugging of the fuel filters This vehicle is fully c...

Page 90: ...Transfer Case NVG 246 Only MOPAR NVG 246 Automatic Transmission Fluid or equivalent Front and Rear Axle Synthetic GL 5 SAE 75W 90 Synthetic MS 9763 or equivalent Brake Master Cylinder MOPAR DOT 3 and...

Page 91: ...spect the engine air cleaner filter replace if necessary X X X Lubricate the front drive shaft fittings 4x4 models only X X X X X X X X X X X X X Inspect the brake linings replace if necessary X X X X...

Page 92: ...and all parts for damage wear improper looseness or end play replace if necessary X X X X X X Replace the spark plugs X X X Adjust parking brake on vehicles equipped with four wheel disc brakes X X X...

Page 93: ...000 Miles 52 000 km or 24 Months 40 000 Miles 65 000 km or 30 Months 48 000 Miles 78 000 km or 36 Months 56 000 Miles 91 000 km or 42 Months 64 000 Miles 104 000 km or 48 Months 72 000 Miles 117 000...

Page 94: ...itting 4x4 X X X X X X X X X X X X X Lubricate outer tie rod ends X X X X X X X X X X X X X Replace fuel filter element X X X X X X Inspect the brake linings X X X X Inspect and adjust parking brake X...

Page 95: ...000 Miles 48 000 km or 24 Months 37 500 Miles 60 000 km or 30 Months 45 000 Miles 72 000 km or 36 Months 52 500 Miles 84 000 km or 42 Months 60 000 Miles 96 000 km or 48 Months 67 500 Miles 108 000 k...

Page 96: ...reen Bat ABS Pump J05 30 Amp Pink Bat ABS Valve J06 30 Amp Pink Bat H Lamp Wash MTV CM2200 Elec Vac Pump J07 25 Amp Natural Bat Driver Door Node J08 30 Amp Pink Bat DTCM Axle Locks J09 30 Amp Pink Bat...

Page 97: ...mp Blue Bat CCN Interior Light SCM Sw Bank M35 20 Amp Yellow Ign R Frt Seat Vent M36 20 Amp Yellow Ign R Rear Seat Steer Wheel M37 10 Amp Red Horn 1 M38 20 Amp Yellow IOD CCN Interior Mods M39 30 Amp...

Page 98: ...on the Tire and Loading Information label located on the driver s side door opening NOTE Refer to the Owner s Manual on the DVD for more information regarding tire warnings and instructions WARNING O...

Page 99: ...not use oven cleaner These products may damage the wheel s protective finish Avoid automatic car washes that use acidic solutions or harsh brushes that may damage the wheel s protective finish Only MO...

Page 100: ...gine exhaust some of its constituents and certain vehicle components contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm In addition...

Page 101: ...become involved in individual problems between you your authorized dealer and the manufacturer To contact NHTSA you may either call the Auto Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9...

Page 102: ...uthentic Ram Truck Accessories by Mopar visit your local Ram Truck dealership or online at mopar com EXTERIOR Aluminum Running Boards Chrome Tubular Side Steps Cold Weather Front End Cover Body Side M...

Page 103: ...ol System 20 Cruise Control Speed Control 21 Cruise Light 21 Customer Assistance 98 Defects Reporting 99 Defroster Rear Window 24 Defroster Windshield 24 Dimmer Control 20 Disarming Theft System 9 Dua...

Page 104: ...ator Light Check Engine 67 Media Center Radio 28 30 Memory Seat 14 Message Center Water in Fuel 58 Mirrors Heated 24 25 MOPAR Accessories 100 Navigation 38 New Vehicle Break In Period 19 58 Oil Change...

Page 105: ...9 Theft System Arming 9 Theft System Disarming 9 Tilt Steering Column 17 Tires Air Pressure 96 Dual 73 Wheel Nut Torque 72 Tow Hooks Emergency 79 Towing 55 24 Hour Towing Assistance 67 Disabled Vehic...

Page 106: ...use my iPod pg 44 How do I use my USB port to listen to audio through my touch screen radio pg 44 What does the ECO message mean on the EVIC display pg 50 OFF ROAD CAPABILITIES How do I shift into dif...

Page 107: ...drinking Never drink and then drive RAMTRUCKS COM RAMTRUCKS COM This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for commo...

Page 108: ...AA Chassis Cab 3500 4500 5500 First Edition User Guide Download a FREE electronic copy of the Owner s Manual or Warranty Booklet by visiting the Ownership tab at www ramtrucks com U S or www ramtruck...

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