facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•
If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
•
If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
•
Owner’s name and address
•
Owner’s telephone number (home and office)
•
Authorized dealer name
•
Vehicle Identification Number (VIN)
•
Vehicle delivery date and mileage
FCA USA LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
388
IF YOU NEED CONSUMER ASSISTANCE
Summary of Contents for 2015 ProMaster City
Page 4: ...I n f o r ma t i o nP r o v i d e db y...
Page 7: ...1 INTRODUCTION 5 I n f o r ma t i o nP r o v i d e db y...
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Page 242: ...240 STARTING AND OPERATING I n f o r ma t i o nP r o v i d e db y...
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Page 397: ...INDEX 10 I n f o r ma t i o nP r o v i d e db y...
Page 414: ...15VM 126 AC Third Edition Printed in U S A FCA US LLC I n f o r ma t i o nP r o v i d e db y...
