CUSTOMER SERVICE
WARRANTY
RainPoint provides a 1-year warranty against manufacturing defects in materials and workmanship from
the date of purchase. During the warranty period , we’ll replace free of charge the product found to be
defective under reasonable use and service as determined solely by RainPoint.
To place a warranty request, please email us with your order ID at [email protected] and we’ll
respond within 24 hours.
Still have trouble with setup , please search for " RainPoint " on Youtube for installation videos! If the user
manual doesn’t have what you're looking for or you need other help, please contact us before returning
the product to the store and let us know the Model NO and LOT NO. of your device.
Model NO.: xxxxxxxxxx((on the back of the pump label))
LOT NO.: xxxxxxxxxxx (on the back of the pump label)
US Free Hotline(English):
+1 833-381-5659
(MON-FRI 9:30 AM-5:30 PM PST)
UK Free Hotline(English Deutsch): +
44 800-808-5337
(MON-FRI 9:00 AM-5:00 PM CET )
Email:
WhatsApp:
+1 626-780-5952
Support：https://www.rainpointonline.com/pages/support
www.
15
FR
EC REP
NAME：VIAJE ELECTRONIC COMPANY
LIMITED
ADDRESS：E588, 13 ADELAIDE ROAD,
DUBLIN, D02 P950, IRELAND
Email：[email protected]
