iR2024 User Manual
10
The GUI Management Software Version:
Unstable system after installing iR2024
Q1.
A:
Q2.
A:
After installing iR2024, we are unable to start the computer or the computer doesn’t recognize
iR2024.
1. Please check whether if the readings of iR2024 LCD appears normal.
2. Please check whether if the SATA Cable properly connects to the computer and whether if
the two hard disks are functioning properly.
3. If all the devices work properly but user is still unable to start the computer, it might be the
system incompatibility problem. If such incompatibility takes place, please contact to our
Customer Service Department to [email protected].
Computer works fine, but iR2024 doesn’t perform right in reading/writing messagesproperly.
Please first check whether if iR2024 is executing the auto REBUILDING work.
If it works for REBUILDING, your iR2024 is a good device. And if it doesn’t, please follow the
following two ways to find out the possible root cause:
1. Please examine if your SATA cable is too long and will attenuate signal, or whether if the Two
SATA cables fail to meet the cable specification requirements.
2. If the two cables meet the requirements at both the specification & length, please turn off the
computer, remove the two hard drives from iR2024, and directly connect the hard drives to
computer, format them, and then try to read/write data into them.
You may find out that the hard disk (s) are with unacceptable bad sector quanty.
10. Questions & Answers
Summary of Contents for InTANK iR2024
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