troubleshooting (cont’d)
speaker does not turn on (power
indicator does not flash red)
• Verify main power switch on the bottom of
the unit is turned on
• Verify Channel A and Channel B volume
control knobs are turned on
• Verify power supply is plugged securely into
speaker and wall socket
• Verify wall socket works
speaker battery does not charge
• Connect power supply to speaker and
charge for four hours. If speaker battery
does not hold a charge, send the unit to
Phonic Ear Service department for replace-
ment (battery must be replaced after one
year of continuous use).
speaker is picking up FM interference
or hum
• Check to make sure no other wireless sys-
tems are operating on similar frequencies
• Check to make sure the system is not placed
too close to a computer
• Check to make sure metal objects are not
placed too close to transmitter or speaker
(i.e. jewelry, metal shelves)
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