Radio Shack Roadside Companion Owner'S Manual Download Page 2

Package Contents

RadioShack 

is committed to making your service experience as carefree as possible.

 

We have made every effort to make your Owner’s Guide clear and user-friendly.

If you have any questions, please don’t hesitate to call us at

1-888-905-6900

Roadside Companion 

Setup & Test Call 

. . 3

– Mounting Bracket Installation   . . . . . . . 3

– Sticky™ Pad Installation   . . . . . . . . . . 4
– Setup and Test Call  . . . . . . . . . . . . . . 4

Here’s How It Works!  . . . . . 

6

Calling 911 Directly . . . . . . . 

7

Maintenance  . . . . . . . . . . . 

7

Optional Locating Service   . . . 

7

Specifications & Warranty . . . 

8

Table of Contents

2

7

If you have any questions, please call us at 1-888-905-6900.

Maintenance

Clean the 

Roadside Companion

unit with a soft, dry cloth. If necessary, dampen the cloth with diluted

detergent then dry with a clean cloth. Caution: Other cleaning chemicals may discolor the surface.

Optional Personal Secure Locating Service

You may locate your vehicle anytime on your personalized and secure website. Simply log on to 

www.roadsidecompanion.com to register for services. Click on 

Set-Up Your Account

 (

found under

the 

Login 

button

) and follow the instructions. Or you may register by calling toll-free 1-888-905-6900.

Once you have registered, you may perform a track by typing in your username and password and 

clicking on the 

Login 

button. Next, click on the 

Locate 

button and follow the instructions to locate 

your vehicle. Your account will be billed 99¢ per track.

Calling a Local 911 Operator Directly

In the unlikely event that a disaster or other event prevents the 

Roadside Companion

monitoring center from 

responding to you after the red button has been pressed, your 

Roadside Companion 

unit also has the ability

to call a local 911 operator directly.  (

Please Note:

Most 911 operators do not have the ability to determine 

your location. When the operator responds via the unit, please give your address and any landmarks to the 

operator before giving any other information.  If your call somehow gets disconnected, the red “IN USE” light 

will change from a solid to flashing red light and you will need to repeat the steps for calling the operator.)
The process for placing this direct 911 call is different from that of calling the  

Roadside Companion

monitoring center, so please pay attention to the following detailed instructions:

To call 911, press the gray “TEST” button. Both lights will come on and you will

hear a chirp. Then press the big red “CALL” button until you hear another chirp.

• The red “IN USE” light will begin blinking faster, indicating that the unit is searching for a signal, and

then the “IN USE” light will turn solid red, indicating that the 911 call is going through.

Note–

It is not possible for you to terminate a 911 call without removing power from the Roadside Companion unit.

This is a safety feature to help insure a reliable connection to the emergency operator.

• When the 911 operator terminates your call, your 

Roadside Companion 

unit will automatically be placed in

911 standby mode for 30 minutes to allow the 911 operator to call you back if further information is needed.

• To manually exit 911 standby mode, press the test button until the unit chirps. This places the

Roadside Companion 

unit back in test mode. Pressing the test button again for about two seconds 

will place the unit back in normal operation (“IN USE” led blinks once every four seconds).

Roadside

Companion

CAUTION

: To avoid damage from high temperatures, do not 

leave this product exposed to the sun inside a parked vehicle.

Summary of Contents for Roadside Companion

Page 1: ...de Companion Your new Roadside Companion has been designed to provide you with quick reliable and convenient access to emergency services location and communication whenever and wherever you need them most The Roadside Companion unit is designed for use in the United States Please be aware that 911 emergency services and cellular network services are not available in all areas and there is no guar...

Page 2: ...the ability to call a local 911 operator directly Please Note Most 911 operators do not have the ability to determine your location When the operator responds via the unit please give your address and any landmarks to the operator before giving any other information If your call somehow gets disconnected the red IN USE light will change from a solid to flashing red light and you will need to repea...

Page 3: ... as soon as it is plugged into your car At this time the unit is receiving your current location The IN USE light will flash once every 4 seconds indicating the Roadside Companion unit is operational Listen for a Roadside Companion professional who will greet you by name Your Roadside Companion professional will determine your location and confirm this with you At the conclusion of your setup and ...

Page 4: ...easy access to help in these and other emergency situations Medical Emergencies Fire Emergencies Police Emergencies Roadside Assistance Place the unit on the dash under the front windshield When you plug in your Roadside Companion you will hear a short beep and the IN USE led will flash once every four seconds indicating that the GPS unit is active The Roadside Companion unit will silently calcula...

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