10
Troubleshooting
• Select
Home
for images using a typi-
cal home light source.
• Select
Office
for images using a typi-
cal office light source.
• Select
Outdoor
for images using an
outdoor light source.
ˆ
Troubleshooting
This section provides information about maintaining the camera and helping you solve prob-
lems you might encounter while using it. If you continue to experience problems, or the prob-
lem you have is not covered in this manual, contact your local RadioShack store.
Problem
Solution
The camera does not work.
Make sure the camera is connected correctly to the com-
puter.
No capture device
found
appears.
Make sure the camera is connected correctly to the com-
puter.
Locate the camera in the Windows
Control Panel, double
click
Multimedia
, click
Devices
, then select
Video Capture De-
vices
. If the camera is not listed, unplug the camera, plug it
in again, then reinstall the driver (see “Installing/Testing the
Software/Hardware” on Page 4). If the camera is listed but
other cameras are also installed, disable all cameras, en-
able the camera, then try again.
To remove the driver, go to
Control Panel, double click
Sys-
tem
, click
Device Manager
, and select
Image Devices
. Select
the driver for your camera, click
Remove
, then reinstall the
driver (see “Installing/Testing the Software/Hardware” on
Page 4).
Camera not
directed
appears.
Unplug the camera then plug it back in. Then restart your
computer.
Reinstall the software.
Image display window ap-
pears black, blue, or green
or no image appears.
Make sure the camera is connected correctly to your com-
puter and the lens is clean and not obstructed by other ob-
jects.
No camera image or no mo-
tion in video.
Unplug the camera then plug it back in. Then restart your
computer.
