14
TROUBLESHOOTING
We do not expect you to have any
problems with your phone, but if you
do, first check another phone on the
same line to determine if the problem
is with the phone service. If it is not,
try the following suggestions.
If you cannot determine the cause of
the problem, take the phone to your
local Radio Shack store for assis-
tance.
False Ringing
Cordless phones can receive false
ringing signals caused by other radio
devices. To help prevent false ring-
ing, your phone has a digital security
system with over one million code
combinations. In the unlikely event
that false ringing does occur, move
the base or the interfering transmitter
to another location.
Noise Interference in Your
Conversation
If you experience interference, move
the handset closer to the base and
move the base away from sources of
interference (such as power lines,
large motors, etc.). Try not to plug the
base into a circuit that also provides
power to a major appliance.
Telephone is Dead, or No
Dial Tone
Several situations can cause this. If
you have this difficulty:
• Be sure the handset’s battery is
fully charged and the handset is
in the talk mode.
• Be sure the phone line cord is
securely connected to the jack.
• Be sure the cord is not dam-
aged.
• Be sure the jack is properly
wired.
• Be sure the handset’s battery
pack is securely connected.
Can Receive But Not Make
Calls
• Be sure you are in the talk mode
• Check if
PULSE/TONE
is set cor-
rectly
Phone Still Does Not Work
Reset your phone as follows:
1. Disconnect the adapter from the
AC outlet, then connect it again.
2. Disconnect the battery pack’s
wire from the handset, then con-
nect it again (see “Replacing the
Handset Battery”).
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