16
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, these
suggestions might help.
If you still have problems, disconnect the phone. If other phones on the same line(s)
work properly, the fault is in this phone or its installation. If you cannot locate the
problem, take your phone to your local RadioShack store for assistance.
Problem
Suggestion
Low volume or unusual sounds.
Someone has picked up another phone on the
same line. Hang up the other phone.
Phone does not work or works
poorly.
Check that the appropriate LINE button is
pressed.
Check the
TONE
/
PULSE
setting.
Check the phone line connection.
Check the AC adapter connection.
The call is too noisy (static or inter-
ference).
Hang up and redial the number.
Both red line indicators are lit, but
there is no dial tone on either line.
Check that the modular cord is properly con-
nected well at both ends.
The phone’s light indicators do not
work, but phone line works properly.
Check that AC adapter cord is properly con-
nected to your outlet and to the phone.
The red line indicator on Line 2
lights steadily even though there is
only one line connected to the
phone.
Check that the
L1
L1/L2
switch on the bottom
of the base is set to
L1
.
43-633.fm Page 16 Friday, August 13, 1999 10:34 AM
