Radio Shack 43-974 Page 25 Owner'S Manual Download | Manualshive

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25

TROUBLESHOOTING

Having a problem? Here are some of the most common problems and
how to resolve them.

Problem

Solution

Blank screen

Battery installation — Replace or rein-
stall the battery, as described in “Installing
the Battery” on Page 10.

AC power — Plug in the adapter. If the
adapter is plugged into an outlet that is
controlled by a switch, turn on the switch.

Contrast control — Adjust the contrast
as described in “Adjusting the Display
Contrast” on Page 12.

You have an incoming
call, but do not receive
any Caller ID informa-
tion.

• You picked up a telephone that is not

connected to your module.

• No data was sent by the phone com-

pany with the call (

-NO DATA

SENT-

appears on the display). This

is not a malfunction.

43-974.fm Page 25 Monday, August 16, 1999 4:27 PM

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Summary of Contents for 43-974

Page 1: ...Cat No 43 974 OWNER S MANUAL Please read before using this equipment System 440 99 Number Memory Call Waiting Caller ID With 100 Caller ID Memo ries 43 974 fm Page 1 Monday August 16 1999 4 27 PM...

Page 2: ...ure that might be of suf ficient magnitude to constitute a risk of electric shock Do not open the product s case This symbol is intended to inform you that important operating and maintenance instruct...

Page 3: ...he call between the first and second rings During an incoming call a Call Waiting signal sounds if you are already on another call and the module displays the Caller ID infor mation to help you identi...

Page 4: ...rvice Bilingual Operation lets you set the module to display messages in English or Spanish Contrast Control lets you adjust the display contrast for the best read ability Two Mounting Options you can...

Page 5: ...in an area where Caller ID service is available and you must subscribe to the service Your module displays the caller s name only if this feature is avail able in your area and you subscribe to it You...

Page 6: ...ther device on the line add up all of the RENs If the total is more than five your telephone might not ring In rural areas a total REN of three might impair ringer operation If ringer operation is imp...

Page 7: ...e so you can take the necessary steps to prevent interruption of your telephone service This module complies with the limits for a Class B device as specified in Part 15 of FCC Rules These limits prov...

Page 8: ...cking the Connections Selecting the Language 15 Adding Additional Modules 16 Mounting the Module 17 Operation 19 Receiving and Storing Calls 19 Reviewing Calls 20 Displayed Call Information 21 Display...

Page 9: ...the supplied AC adapter Caution The supplied RadioShack adapter was designed specifically for your module Use only the supplied adapter 1 Plug the adapter tip into the 9VDC jack on the back of the mo...

Page 10: ...unplug them from the module 2 Use a coin to turn the lock on the bottom of the module to OPEN then slide off the battery compartment cover 3 Insert the fresh battery into the compartment aligning the...

Page 11: ...e upper left corner of the display replace the battery Warning To reduce the risk of electric shock disconnect the phone line cord between the phone jack and the module before replacing the bat tery C...

Page 12: ...keys You could accidentally erase the call memory if you press only DELETE To lighten the display press and hold DELETE while repeatedly pressing REVIEW To darken the display press and hold DELETE whi...

Page 13: ...the module s WALL jack 3 Plug one end of the supplied line cord into the module s PHONE jack 4 Plug the other end into the phone s jack Note If this is not your only Caller ID product see Adding Addi...

Page 14: ...ine cord into the module s WALL jack 3 Plug the cord s other end into the answering machine s jack 4 Set your answering machine to answer after 2 or more rings Some answering ma chines block Caller ID...

Page 15: ...hone or answering machine you see CONNECTIONS OK This display tells you that all your line cord connections are secure and correct If you have not connected your module correctly you might see one of...

Page 16: ...one line connections wait 30 seconds reconnect the module then select the language After you select the language the screen stays blank until the first Caller ID call arrives ADDING ADDITIONAL MODULES...

Page 17: ...1 Hold down both REVIEW keys for over 8 seconds until this display appears 2 Release the REVIEW keys and press DELETE to set the module as an extension The asterisk moves next to EXT MOUNTING THE MOD...

Page 18: ...wall thread a screw through each round hole in the bracket then tighten the screws 4 Route the cords through the openings in the bracket then align the slots on the back of the module with the hooks...

Page 19: ...e saves up to 99 call records before it begins to replace the oldest call record with a new one Each call record includes Date and time of the call Call number order the call is received Telephone num...

Page 20: ...calls it saves the call records so you can re view and delete them at your convenience 1 Press REVIEW to see the most recent call records 2 Press REVIEW to see earlier call records REVIEW DELETE 43 97...

Page 21: ...her records LINE ERROR or Call information was distorted before reaching the module Normal static on the telephone line can cause a LINE ERROR message If this condition per sists check with your local...

Page 22: ...riate message NEW CALLS The number of new calls received since you last checked the module NO CALLS There are no call records stored in memory MESSAGE WAITING For message waiting service only You have...

Page 23: ...he new call s This turns off the light If the light on your module flashes slowly and you see MESSAGE WAITING you have a voice message in your mailbox if you sub scribe to message waiting service If t...

Page 24: ...appears on the display 2 Press DELETE twice Deleting All Calls 1 Repeatedly press either REVIEW key until END OF LIST appears on the display 2 While END OF LIST appears on the display press and hold...

Page 25: ...apter is plugged into an outlet that is controlled by a switch turn on the switch Contrast control Adjust the contrast as described in Adjusting the Display Contrast on Page 12 You have an incoming ca...

Page 26: ...ile on the phone Verify that you have connected the AC adapter Verify that the line cord from the phone jack is inserted into the jack marked WALL and that the telephone or answering ma chine is inser...

Page 27: ...one line cords are secure Module displays POWER FAILURE Verify that the AC adapter is firmly installed in the module Verify that there is power at the AC outlet Module displays NO DATA SENT The module...

Page 28: ...Set the machine to answer after 2 rings Use the alternative answering machine set up See Connect ing to an Answering Machine on Page 14 Wait at least 2 rings before answering the incoming call If you...

Page 29: ...oblem take your module to your local RadioShack store for assistance Problem Solution Module displays NO DATA SENT If the problem continues for more than 24 hours contact your local tele phone company...

Page 30: ...module gently and carefully Dropping it can damage circuit boards and cases and can cause the module to work improp erly Use and store the module only in normal temperature environ ments Temperature...

Page 31: ...sk you to disconnect your module until you have resolved the problem LIGHTNING Your module has built in protection circuits to reduce the risk of damage from surges in telephone line current These pro...

Page 32: ...ble for indirect special or consequential damages arising out of or in connection with the use or performance of the product or other damages with respect to loss of property loss of revenue or profit...

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