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30

TROUBLESHOOTING

We do not expect you to have any problems with your TAD-1029, but if you do, the
following suggestions might help.

If you still have problems, disconnect the phone. If other phones on the same line
work properly, the fault is in this phone or its installation. If you cannot find the prob-
lem, take your TAD-1029 to your local RadioShack store for assistance.

Problem

Suggestion

Noise, static, or weak signal. Move the handset closer to the base or relocate 

the base (see “Selecting a Location” on Page 7).

Press 

CHANNEL 

to change the channel.

Make sure the base’s antenna is fully extended 
and the handset’s antenna is properly connected.

TAD does not answer calls.

Make sure the TAD is set to answer calls.

Check all phone line connections.

Make sure the AC adapter is properly connected.

TAD does not record callers’ 
messages.

Memory may be full (

FL

 appears). Delete some of 

your messages.

Turn off the announce-only feature. (see “Using 
the Announce-Only Feature” on Page 24).

The handset does not ring 
when you receive a call.

Make sure the ringer is turned on.

Return the handset to the base for about 5 sec-
onds to reset the security access-protection code.

Make sure the battery pack is properly connected 
and charged.

You hear other calls while 
using your phone.

Press

 CHANNEL

 to change the channel

Try another phone connected to the same line. If 
you still hear other calls, the problem is probably in 
your wiring or local service. Contact your local 
telephone company.

There is no dial tone.

Check all phone line connections. 

Make sure the AC adapter is properly connected.

Make sure the battery pack is properly connected 
and charged. If the battery pack will not charge, re-
place it (see “Replacing the Battery Pack” on 
Page 32).

43-789.fm  Page 30  Monday, August 16, 1999  8:32 AM

Summary of Contents for 43-789

Page 1: ...Cat No 43 789 OWNER S MANUAL Please read before using this equipment TAD 1029 Digital Answering System with 25 Channel Cordless Telephone 43 789 fm Page 1 Monday August 16 1999 8 32 AM ...

Page 2: ...you adjust the volume of incoming message playback Pre Recorded Message gives you the option of using the TAD 1029 s ex isting outgoing message or recording your own up to 60 seconds long Announce Only lets you play an an nouncement for callers to hear without recording their messages LED Message Counter shows the number of messages the TAD has re corded Remote Operation lets you use a touch tone ...

Page 3: ...e services such as Call Waiting Tone or Pulse Dialing lets you use your phone with either type of dialing Headset Jack lets you connect an optional headset available at your local RadioShack store for hands free con venience Hearing Aid Compatible lets you use this telephone with hearing aids that have a T telephone switch This telephone device has been tested and found to comply with all applicab...

Page 4: ... than one phone or other device on the line add up all the RENs If the total is more than five your phone might not ring and your answer ing system might not answer In rural ar eas a total REN of three might impair ringer operation If ringer operation is impaired remove a device from the line FCC STATEMENT Your TAD 1029 complies with Part 68 of FCC Rules You must upon request provide the FCC Regis...

Page 5: ...Making and Receiving a Call 17 Setting the Handset s Volume 17 Changing the Channel 17 Using Redial 18 Using Flash 18 Using Tone Services on a Pulse Line 18 Using Page Intercom 19 Memory Dialing 19 Storing a Number in Memory 19 Entering a Pause 20 Dialing a Stored Number 20 Chain Dialing Service Numbers 20 Testing Stored Emergency Numbers 20 Using an Optional Headset 21 TAD Operation 22 Setting th...

Page 6: ...ages 27 Changing the Remote Operation Security Code 27 Remote Operation 28 Using Toll Saver 28 Using Remote Answer On 28 Using Remote Commands 28 Remote Commands 29 Troubleshooting 30 Care and Maintenance 31 Replacing the Battery Pack 32 The FCC Wants You to Know 33 Lightning 33 43 789 fm Page 6 Monday August 16 1999 8 32 AM ...

Page 7: ...your TAD 1029 Use only the supplied adapter Notes Your telephone connects directly to a modular telephone line jack If your phone line jack is not a modu lar jack you can update the wiring yourself using jacks and adapters available at your local RadioShack store Or you can let the phone company update the wiring for you The USOC number of the jack to be installed is RJ11C RJ11W if you want to mou...

Page 8: ...m of the base as shown and snap the tabs at the wide end of the bracket into place 7 Plug the adapter into a standard AC outlet The message counter counts down from 18 to 00 and the TAD 1029 beeps 8 Fully extend the base s antenna and place it in a vertical position Mounting the Base on a Wall Plate 1 Remove the mounting bracket by holding in both tabs and gently pull ing out the wide end of the b...

Page 9: ...ugh the groove below the strain relief slot 5 Route the end of the modular cord through the hole in the bracket and insert the tabs on the narrow end of Strain Relief Slot the bracket into the inner pair of slots near the top of the base as shown 6 Snap the tabs at the wide end of the bracket into place 7 Plug the modular cord into the wall plate jack Align the base s keyhole slots with the wall p...

Page 10: ...s not supplied with heads that fit into the keyhole slots on the bottom of the base 1 Drill two holes 315 16 inches 100 mm apart Then thread a screw into each hole letting the heads ex tend about 3 16 inch 5 mm from the wall 2 Remove the mounting bracket by holding in both tabs and gently pull ing out the wide end of the bracket 3 Plug one end of the supplied long modular cord into the telephone j...

Page 11: ...r of slots near the top of the base as shown and snap the tabs at the wide end of the bracket into place 7 Align the keyhole slots with the mounting screws and slide the base downward to secure it 8 Plug the adapter into a standard AC outlet The message counter counts down from 18 to 00 and the TAD 1029 beeps 9 Plug the end of the modular cord into a modular phone line jack 10 Fully extend the bas...

Page 12: ... To avoid losing information stored in memory do not unplug the AC adapter when you replace the back up batteries Follow these steps to install backup bat teries 1 Press in the tab on the battery com partment cover on the top of the base and lift off the cover 2 Put the batteries in the compartment as indicated by the polarity symbols and marked inside 3 Replace the cover Replace the batteries whe...

Page 13: ...s only one way 3 Put the battery pack in the compart ment and replace the cover 4 To charge the battery pack simply place the handset on the base The CHARGE indicator on the base lights Recharge the battery pack when the BATT LOW indicator on the handset flashes Notes If the CHARGE indicator does not light when you place the handset on the base be sure the battery pack and AC adapter are correctly...

Page 14: ...le the handset is away from it place the handset on the base to re set the security access protection code If it was the handset that lost power recharge the battery pack The supplied battery pack should last for about a year When the battery pack loses its ability to fully recharge order a replacement battery pack from your local RadioShack store see Replacing the Battery Pack on Page 32 SETTING ...

Page 15: ...lect how long the TAD waits before it answers a call 2 rings 4 rings or toll saver Note If you plan to check your messag es by long distance set the number of rings to toll saver see Using Toll Saver on Page 28 SETTING THE DAY AND TIME You must set the day of the week and time so the TAD can record the correct day and time of each message Note To avoid losing the day and time settings if AC power ...

Page 16: ...me and beeps twice 9 Press REMOTE The REMOTE indi cator turns off With the Base 1 Hold down CLOCK until the TAD an nounces the currently set day 2 To change the day of the week re peatedly press SKIP to move forward or REPEAT to move backward 3 Press CLOCK The TAD announces the hour and AM or PM 4 To change the hour repeatedly press SKIP or REPEAT 5 Press CLOCK The TAD announces the minutes 6 To c...

Page 17: ...to hang up and the phone does not disconnect place the handset on the base SETTING THE HANDSET S VOLUME You can change the handset s volume during a call by repeatedly pressing VOLUME The volume steps up and down the three settings low medium and high and remains set for subse quent calls CHANGING THE CHANNEL The TAD 1029 has 25 channels fre quency pairs used between the base and handset It automa...

Page 18: ... Waiting press FLASH to answer an incoming call without disconnecting the current call Press FLASH again to return to the first call Note If you do not have any special phone services pressing FLASH might disconnect the current call USING TONE SERVICES ON A PULSE LINE Some special services such as bank by phone require tone signals If you have pulse service you can still use these special tone ser...

Page 19: ...d the IN TCOM indicator on the base lights Begin your conversation Notes Paging does not work during a call You cannot speak and hear the oth er party at the same time during an intercom conversation If a phone call comes in during an intercom conversation press TALK on the handset to answer the call After you hang up press INTCM to resume the intercom conversation To end the intercom conversation...

Page 20: ...s code to allow the outside line time to connect To do so press PAUSE to enter a 3 second pause after entering the access code For a longer pause press PAUSE again Dialing a Stored Number To dial a stored number lift the handset and press TALK When you hear the dial tone press MEM then enter the memory location number for the stored number Chain Dialing Service Numbers For quick recall of numbers ...

Page 21: ... a headset disconnects the handset s earpiece and micro phone If you place the handset on the base to recharge it while the headset is connected be sure the handset seats properly With a headset connected you can make or answer calls as usual using the keys on the handset RadioShack also sells a handset holder Cat No 43 197 that lets you hang the handset on your belt for hands free con versation W...

Page 22: ...r mailboxes It is pre set to record messages in the message center but a caller can record a mes sage for mailbox 1 by pressing then 1 after the outgoing message or for mail box 2 by pressing then 2 Be sure your outgoing message tells the caller how to record a message for the desired mailbox RECORDING AN OUTGOING MESSAGE The TAD 1029 s prerecorded outgoing message says Hello please leave a messag...

Page 23: ...TE then ANNC Using the Base 1 Hold down ANNC After 3 seconds the TAD beeps and flashes Continue holding down ANNC and speak your message in a normal voice about 8 inches from the front of the base 2 Release ANNC when you finish the message PL play appears and the TAD automatically plays back the message To play the outgoing message at any time press ANNC PL appears while the message plays Deleting...

Page 24: ... s speaker If you de cide to answer the call lift the handset if it is on the base press TALK if it is off the base or pick up any phone on the same phone line The TAD stops record ing and resets to answer the next call Note If you answer a call just as the TAD answers the TAD might not stop playing the outgoing message If this happens press TALK or the switchhook of the extension phone you are us...

Page 25: ...TAD for yourself or others in your home or office You can record a memo of up to 60 seconds long in either mail box or the message center The TAD 1029 stores memos as incom ing messages see Playing Messages on Page 26 Using the Handset 1 Press REMOTE The REMOTE indi cator lights 2 Press CHANGE on the handset then press M BOX 1 M BOX 2 or M CENTER 3 Speak your message in a normal voice as though yo...

Page 26: ... Before playing each message the TAD tells you the message s number and the day and time the message was recorded If no messages are recorded the TAD says You have no messages Notes If you did not set the day and time the TAD only announces the num ber of messages recorded and each message s number When you play back messages us ing the handset the message num ber does not appear on the display Af...

Page 27: ...ration security code The security code for your TAD is preset to 50 You can use the preset code or fol low these steps to change it Note In Step 2 you must begin entering the new code within 20 seconds Other wise the TAD sounds 5 short beeps and 2 long beeps and stops the process If this happens simply repeat Step 2 1 Press REMOTE on the handset The REMOTE indicator lights 2 Press CHANGE then CODE...

Page 28: ...eps to remotely set the TAD to answer calls 1 Dial your phone number After about 10 rings the TAD automatically turns on to answer your call and an nounces Answer off 2 Enter your remote operation securi ty code The TAD beeps Note If you do not enter each digit of the security code within 20 sec onds the TAD hangs up 3 Press then The TAD says An swer on and beeps twice It is now set to record call...

Page 29: ...ailbox 1 2 Play all messages from mailbox 2 3 Play all messages from the message center 4 Replay the current message 5 Stop playback of messages mem os or the outgoing announcement end recording of memo or outgoing announcement 6 Skip forward to the next message 7 Check the remote operation security code 8 Check the day and time 9 Delete the current message 0 Play the outgoing message Check the an...

Page 30: ...connected TAD does not record callers messages Memory may be full FL appears Delete some of your messages Turn off the announce only feature see Using the Announce Only Feature on Page 24 The handset does not ring when you receive a call Make sure the ringer is turned on Return the handset to the base for about 5 sec onds to reset the security access protection code Make sure the battery pack is p...

Page 31: ...y Dropping it can damage cir cuit boards and cases and can cause the TAD 1029 to work improperly Use only fresh batteries of the required size and type Batteries can leak chemicals that damage your TAD 1029 s electronic parts Wipe the TAD 1029 with a damp cloth occasionally to keep it looking new Do not use harsh chemicals cleaning solvents or strong deter gents to clean the TAD 1029 Modifying or ...

Page 32: ...ack into the compartment 4 Replace the cover Cautions You must use a replacement battery pack of the same size and type with the proper connector Do not dispose of the battery pack in a fire because it might explode Do not open or mutilate the battery pack Be careful not to short the battery pack by touching it with conducting materials such as rings bracelets and keys The battery pack or con duct...

Page 33: ...s causing the interfer ence Try to eliminate the interference by Moving your phone away from the receiver Connecting your phone to an AC outlet that is on a different electrical circuit from the receiver Contacting your local RadioShack store for help If you cannot eliminate the interference the FCC requires that you stop using your phone Some cordless telephones operate on frequencies that may ca...

Page 34: ...34 NOTES 43 789 fm Page 34 Monday August 16 1999 8 32 AM ...

Page 35: ...35 43 789 fm Page 35 Monday August 16 1999 8 32 AM ...

Page 36: ... warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option un less otherwise provided by law a correct the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on which...

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