15
Troubleshooting
If you still have problems, disconnect the phone. If other phones on the same line work proper-
ly, the fault is in this phone or its installation. If you cannot find the problem, take your phone to
your local RadioShack store for assistance.
CARE
Keep the phone dry; if it gets wet, wipe it dry
immediately. Use and store the phone only in
normal temperature environments. Handle
the phone carefully; do not drop it. Keep the
phone away from dust and dirt, and wipe it
with a damp cloth occasionally to keep it
looking new.
Modifying or tampering with the phone’s in-
ternal components can cause a malfunction
and invalidate its warranty. If your phone is
not performing as it should, take it to your lo-
cal RadioShack store for assistance.
The handset stops working or works poorly
during a call.
Move the handset closer to the base.
Lift the base’s antenna to a fully upright position.
Be sure the handset’s battery pack is charged. (If the
battery pack power is too low, it does not have enough
power to flash the TALK/LOW BATT indicator.)
Low volume or unusual sounds.
Someone has picked up another phone on the same
line. Hang up the other phone.
Severe noise interference.
Keep the handset and base away from computers,
remote control toys, wireless microphones, alarm sys-
tems, intercoms, room monitors, fluorescent lights, and
electrical appliances.
Move to another location or turn off the source of intefer-
ence.
Press CHANNEL to change the channel.
Hang up and redial the number.
The phone cannot be operated at a useful
distance from the base because the signal
becomes weak or noisy (handset’s range
has decreased).
Lift the base’s antenna to a fully upright position.
Be sure neither the handset nor base antenna is touch-
ing a metal surface.
Recharge the battery pack.
The handset battery pack does not charge.
Check the charging contacts on the handset and base.
If they are dirty, clean them with a pencil eraser.
Be sure the battery pack is properly connected.
Be sure the handset is properly seated on the base.
Handset does not ring or receive a page.
Lift the base’s antenna to a fully upright position.
Move the handset closer to the base.
Move the base away from other electrical devices.
Recharge the battery pack.
Problem
Suggestion
