Radio Shack 43-3513, Owner'S Manual

Page: 13 / 16

13
TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the following sugges-
tions might help.
If you still have problems, disconnect the phone. If other phones on the same line work properly,
the fault is in this phone or its installation. If you cannot find the problem, take your phone to your
local RadioShack store for assistance.
Problem Suggestion
The phone does not work or works poorly. Be sure the base’s phone line cord and AC adapter are
correctly and securely connected, and the battery pack in
the handset is charged.
Return the handset to the base for a few seconds to reset
the security access-protection code.
The handset stops working or works poorly
during a call. Move the handset closer to the base.
Lift the bases antenna to a fully upright position.
Be sure the handset’s battery pack is charged. (If the bat-
tery pack power is too low, the phone will not have
enough power for the TALK/LOW BATT indicator to flash.
Low volume or unusual sounds. Someone has picked up another phone on the same line.
Hang up the other phone.
Severe noise interference. Keep the handset and base away from computers, remote
controls toys, wireless microphones, alarm systems, inter-
coms, room monitors, fluorescent lights, and electrical
appliances.
Move to another location or turn off the source of the inter-
ference.
Press CH to change the channel.
Hang up and redial the number.
The phone cannot be operated at a useful
distance from the base because the signal
becomes weak or noisy (the handsets range
has decreased). Lift the bases antenna to a fully upright position.
Be sure neither the handset or base antenna is touching a
metal surface.
Recharge the battery pack.
The handset battery pack does not charge. Check the charging contacts on the handset and the
base. If they are dirty, clean them with a pencil eraser.
Be sure the battery pack is properly connected.
Be sure the handset is properly seated on the base.
The handset does not ring or receive a
page. Move the handset closer to the base.
Move the base away from other electrical devices.
Recharge the battery pack.