Radic8 Hextio, Manual

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3. Warranty
In the event of a warranty claim, Radic8’s warranty policy and warranty claim process must be followed:
• If Hextio is not shipped with a warranty card , please immediately contact your local Radic8
distributor about your warranty and follow your local Radic8 distributor’s instructions.
• If Hextio is shipped with a warranty card , please immediately refer to this warranty card for warranty
claim information and follow the instructions.
Please take note of the important requirements and conditions forming part of any product warranty which
includes, but is not limited to, the following:
• Immediately turn off and stop using this product as soon as any defect is detected, and failure to do
so will exclude any warranty claim.
• Any damage due to external causes will exclude any warranty claim, including without limitation,
accident, abuse, misuse, mishandling, negligence, incorrect and/or inconsistent power supply and/or
any other electrical power supply reason, water or moisture damage, abnormal storage, abnormal
working conditions, and any damage caused by consumables and parts not supplied by Radic8.
• Only Radic8 parts must be used when replacing consumables, maintaining and/or repairing this
product, and failure to do so will exclude any warranty claim.
• Only a Radic8-approved technician may perform any required repairs, and failure to do so will exclude
any warranty claim.
• Any warranty that may be in place is non-transferable and is only granted to the customer who
purchased this product directly from Radic8 or to the customer who purchased this product directly
from a Radic8-authorized distributor (“Customer”).
• It is the Customer’s responsibility to ensure that this product is operated and maintained in
accordance with the instructions as set out in this product’s user manual, as updated from time to
time, and failure to do so will exclude any warranty claim.
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