Radiant P1220 POS User Manual Download Page 17

P1220 User Guide 

Version .9 

 

4/12/05 

 

 

 

Shutting Down the P1220 

It is 

highly recommended to

 

properly shut down

 the P1220 to avoid operating system corruption due to hard 

power loss.  To shut down the P1220, complete the following steps: 
 
1.

 

If using a software application, typically there is a software shutdown button in the manager’s setup screen 
which should be used to properly shut down the terminal.  If a shutdown button does not exist, then exist 
the application to the operating system and shut down gracefully through the operating system (see #2 
below) 

2.

 

Properly shut down your operating system.  For Windows operating systems (XP-Embedded and XP-
Professional), you can do this by selecting 

Shut Down

 from the 

Start

 menu. 

NOTE:  

The above steps may vary depending on your installed operating system and software application.  

3.

 

If proper shutdown through the software application or operating system is not achievable.  Then, press the 
“On/Off” button located on the I/O connectivity panel at the bottom P1220.  This will create an operating 
system shutdown.  

4.

 

If none of the options above are responding or simple not available, then unplug the terminal from the 
outlet.  Note:  This should be avoided at all times to avoided operating system corruption due to hard power 
loss. 

 

Touch Calibration 

The P1220 with resistive or capacitive touch screen will already be calibrated before it ships from Radiant 
Manufacturing.  It should not require a recalibration through the life of the terminal.  However, if touch issues 
arise, it is recommended that re-calibration be tried first before returning the terminal.   
 
To determine if you have resistive or capacitive touch screen is to gently touch the screen with an object 
different from a finger.   This could be a plastic part of a pen, cardboard, etc.  Resistive screens will accept all 
input devices including finger or styluses whereas capacitive will just accept finger and/or conductive input 
devices.  If the plastic part of the pen does not register a touch, the terminal is likely to have a capacitive touch 
screen which requires finger input for best results. 
 

Resistive touch screen  

For resistive touch screen, Radiant uses 4 point calibration to achieve the best accuracy.  The below steps 
outline how to re-calibrate the touch screen.  Note:  Do not use any sharp objects, pens, pencils, or any material 
expect a finger to contact touch screen sense it could damage the touch sensing layer.   
 
With a Radiant application, from the managers menu, select 

calibrate touchscreen

.   

From the 

desktop or startup menu

Æ

run

Æ

type:  

tcalib 

You can also run the tcalib from the P15xx folder.   
See picture below. 

Summary of Contents for P1220 POS

Page 1: ...Version 9 4 12 05 Radiant Model P1220 POS Terminal User Guide V 9 DRAFT...

Page 2: ...The official product name is P1220 Point of Sale and offers multiple configurations depending on operating system memory touchscreen motion sensor or storage configurations It is designed as a referen...

Page 3: ...Connecting to a Network 12 Connecting Peripheral Devices 12 Using the RS 232 Ports 12 Using the USB Ports 13 Using the Direct Drive Cash Drawer Ports 13 Using a Digital Video display with the P1220 1...

Page 4: ...r Bookmark not defined Replacing a Power Supply Error Bookmark not defined Important Safety Warning For Coin Battery Replacement and Handling 17 5 P1220 Device Drivers 17 P1220 dvOCD P704Fxxx Software...

Page 5: ...20 provides the very best in retail multimedia including full motion video The resistive touch screen provides a very durable accurate and fast touch interface even with a gloved hand or stylus Altern...

Page 6: ...engage the consumer Software adjustable brightness for main display Better display characteristics for user as well as significantly increased bulb life for main display Integrated resistive or capaci...

Page 7: ...includes an external fanless power supply solid state and storage options of either a solid state Compact Flash or an integrated 2 5 laptop hard drive for even greater capacity Wall Mount option The P...

Page 8: ...re numbers and specifications see specific General Product Descriptions for displays Biometric Reader Option See configuration options This feature provides a 6 5 x 6 5 mm 500 dpi resolution fingerpri...

Page 9: ...leron M 600 MHz uLV Volatile Memory 256MB DDR Std 2 DIMM slots with up to 2GB DDR SDRAM supported Networking Auto selecting 10Base T 100Base T Ethernet using TCP IP Primary Display 12 1 SVGA 800x600 A...

Page 10: ...ng on the front bezel 2 Installing the P1220 Follow these steps to install a P1220 unit 1 Place the P1220 with stand in a point of sale area storefront The unit will come completely assembled with til...

Page 11: ...clean the touchscreen to prevent cleaner from running down the glass and gathering on the front bezel With Radiant Application Software Upon the initial boot of the P1220 typically the Back Office ser...

Page 12: ...lways close the CableStrap System to secure the cables and prevent accidental disconnects CableStrap System The CableStrap System is an innovative feature on the P1220 that provides for ease of instal...

Page 13: ...ill identify the product configuration Some configuration feature would include operating system storage RAM touchscreen etc The terminal labels model number and serial label are located on the bottom...

Page 14: ...a network connection available and to locate the network hub to connect to your P1220 Connecting Peripheral Devices In order to use the P1220 system to run your business software you can set up sever...

Page 15: ...the ports location Using the Direct Drive Cash Drawer Ports The P1220 can power two different type cash drawers direct drive or serial at 12 volts The terminal has two direct drive cash drawer ports...

Page 16: ...ke sure screen resolution and color are the same for desktop and projected displays ie 800x600 under Control Panel Display Settings LED Diagnostics On the connectivity panel of the P1220 there are 4 L...

Page 17: ...oided operating system corruption due to hard power loss Touch Calibration The P1220 with resistive or capacitive touch screen will already be calibrated before it ships from Radiant Manufacturing It...

Page 18: ...and at 1500 DoubleClickSpeed you have 1 1 2 seconds The clicks must happen inside the height and width restrictions which are in pixels Touch drag settings Go to Hkey_current_user control panel deskto...

Page 19: ...down to Disabled 7 Click the OK button 8 A box will ask you if you want to restart the computer for changes to take effect say Yes After disabling the startup of the device in the device manager you...

Page 20: ...to 0 for the main screen and to 1 for the dvOCD It is possible during runtime to determine if the dvOCD screen is plugged in and recognized by querying Windows for the screen size The Win32 function...

Page 21: ...11 Close the bottom access door and tilt the terminal upright 12 Place the defective P1220 into the original shipment packaging and return to the appropriate repair center 6 Hardware Certifications T...

Page 22: ...directives EMC Directive 89 336 EEC using EN55022 and EN55024 Australian New Zealand Compliance Statement This device has been tested and found to comply with the limits for a Class A digital device...

Page 23: ...he touch head c If there is still no power trace the power cable from the terminal to the source usually a power strip or a battery backup and verify power there d If power is good at the source but s...

Page 24: ...ppropriate inputs on the other side RJ ports are the ones using the standard telecom modular plugs with the locking tabs For standard DB 9 ports a null modem cable must be used This is a cable that sw...

Page 25: ...2 05 4 Once you have one port open repeat the steps to open a second port Type text in each of the windows if it shows up in the other window you ve got communication This allows you to test each port...

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