LIMITED WARRANTY
Warranty Claims...
All Claims for parts or labor must be made directly through German Knife or Radiance. All claims should include the model number, serial
number, proof of purchase, date of installation and all pertinent information supporting the alleged defect. All warranty claims must be
authorized by German Knife or Radiance prior to the purchase of parts or labor. Failure to comply with these warranty policies will result in
the voiding of warranty claims.
Products Under Warranty...
Radiance warrants all heavy duty microwaves to include all new parts and components to be free from defects in material or workmanship
under normal and proper use and maintenance service as specified by Radiance upon proper commercial installation. Radiance’s
obligation under this warranty is limited to a period of three (3) years from the date of original purchase. Any Part covered under this
warranty that is found by Radiance to have been defective within 3 years of the original purchase is limited to the repair or replacement,
including labor charges, of defective parts or assemblies. The labor charges shall include standard straight time labor charges only and
reasonable travel time as determined by Radiance.
Radiance warrants all gas cooking equipment and microwave models TMW-1100MR and TMW-1100ER and German Knife warrants all
light duty meat slicers to include all new parts and components to be free from defects in material or workmanship under normal and
proper use and maintenance service as specified by German Knife upon proper commercial installation. German Knife’s obligation under
this warranty is limited to a period of one (1) year from the date of original purchase. Any Part covered under this warranty that is found by
German Knife to have been defective within 1 year of the original purchase is limited to the repair or replacement, including labor charges,
of defective parts or assemblies. The labor charges shall include standard straight time labor charges only and reasonable travel time as
determined by German Knife.
German Knife warrants all heavy duty meat slicers, meat grinders, and meat saws to include all new parts and components to be free
from defects in material or workmanship under normal and proper use and maintenance service as specified by German Knife upon
proper commercial installation. German Knife’s obligation under this warranty is limited to a period of two (2) years from the date of
original purchase. Any Part covered under this warranty that is found by German Knife to have been defective within 2 years of the original
purchase is limited to the repair or replacement, including labor charges, of defective parts or assemblies. The labor charges shall include
standard straight time labor charges only and reasonable travel time as determined by German Knife.
What is Not Covered by This Warranty...
German Knife’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations
below. This warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this
warranty.
No consequential damages. Radiance is not responsible for economic loss; profit loss; or special, indirect, or consequential damages.
Warranty is not transferable, this warranty is not assignable and applies only in favor of the original purchaser/user to whom delivered.
Any such assignment or transfer shall void the warranties herein and shall void all warranties, express or implied, including any warranty
of merchantability or labor coverage for component failure or other warranty packet provided with the unit.
Alteration, neglect, abuse, misuse, accident, damage during transit or installation, fire, food, acts of god. German Knife is not responsible
for the repair or replacement of any parts that radiance determines have been subjected after the date of manufacture to alteration,
neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of god. Improper electrical connections. German
Knife is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, the use of
extension cords, low voltage, or voltage drops to the unit. No implied warranty of merchantability or fitness for a particular purpose; there
are no other warranties, expressed, implied or statutory, except the warranties expressly granted above. These warranties are exclusive
and in lieu of all other warranties, including implied warranty and merchantability or fitness for a particular purpose. There are no warran-
ties, which extend beyond the description on the face hereof.
Outside U.S. and Canada; this warranty does not apply to, and radiance is not responsible for, any warranty claims made on products sold
or used outside the continent of the United States and Canada.
