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RADEMACHER Troll Comfort, Instruction Manual For The Electrical Connection And For Commissioning, Page: 106 / 112

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RADEMACHER Troll Comfort Instruction Manual For The Electrical Connection And For Commissioning Download Page 106

106

EN

Error 2 (display “E2”)

Internal device error highlighting that the Troll Comfort or Troll Comfort 
3D may be defective.

 

◆

Please then contact RADEMACHER Service, see page 112. 

29.  Error messages

i

30.  Dismantling

i

 DANGER!

There is a risk of fatal electric shock when touching electrical com-
ponents.

 

◆

Disconnect all phases of the mains power lead and secure it to pre-
vent any reconnection. Check that the system is de-energised.

1. 

Switch off the mains power, secure it against restarting and check that 
the system is de-energised.

2. 

Carefully pull the operating unit out of the installation housing.

3. 

Remove the frame.

4. 

Release the claw fasteners of the installation housing and pull it out of 
the flush-mounted box.

5. 

Disconnect the connecting cable from the installation housing.

6. 

Secure the connection point against restarting and the connecting 
cable from unintentional contact.

Summary of Contents for Troll Comfort

Page 1: ...omfort Troll Comfort 3D 3650 00 12 3650 07 12 ultra white 3650 05 22 3650 07 22 aluminium EN Troll Comfort Troll Comfort 3D Instruction manual for the electrical connection and for commissioning Type...

Page 2: ...nd its symbols 17 6 Product description 19 6 1 Description of the safety functions 20 6 2 Overview of functions 21 7 Technical specifications 23 7 1 Factory settings 25 7 2 Conduct in the event of a p...

Page 3: ...frame 57 18 2 Light sensor connection when using a frame supplied by other manufacturers 58 18 3 Dismantling the light sensor 60 19 Automatic dusk function brief description 61 19 1 Menu 3 Customising...

Page 4: ...ay contrast 92 26 3 Menu 9 8 3 Setting the permanent display lighting 92 26 4 Menu 9 8 3 Setting the timer mode 93 26 5 Menu 9 8 5 Switching the button lock on off 94 26 6 Menu 9 8 6 Configuring the i...

Page 5: ...e instruction manuals for the accessories if avail able as well as the manuals for the respective connected electrical appliances This manual is part of the product Please store it in an easily access...

Page 6: ...angerous situation 2 1 Levels of danger and signal words DANGER This hazard will lead to serious injury or death if not avoided WARNING WARNING This hazard may result in serious injury or death if not...

Page 7: ...utomatic wind or rain function 2 2 Symbols and depictions used i i Other useful information Please read the respective manual 1 Procedures 2 Itemisation 1 or a Lists Activated menu symbols and setting...

Page 8: ...ergised state The use of defective devices can lead to personal injury and property damage electric shocks short circuiting Never use defective or damaged devices Check the Troll Comfort or Troll Comf...

Page 9: ...d limits see page 23 Technical specifica tions Operating conditions The tubular motor must be fitted with a mechanical or electronic end position switch Only operate the Troll Comfort or Troll Comfort...

Page 10: ...ed appliance There is a risk of fatal injury caused by short circuiting and electric shocks if the Troll Comfort or Troll Comfort 3D is used outside or in damp rooms Do not install and use the Troll C...

Page 11: ...11 EN i 3 4 Glossary definition UW UW ultra white device colour DIN 49075 German Standard Cover panels for installation devices for building into device boxes ELV Extra low voltage...

Page 12: ...b 1 x Frame c 1 x Installation housing d 1 x Spacer frame see page 36 e 1 x Instruction manual not illustrated After unpacking please check and compare the contents of the package with those specifie...

Page 13: ...lay 3 M Menu button Open the main menu Back to the previous menu or standard display 4 Setting buttons Select a menu in the main menu Set the parameters more less Short press or press and hold gradual...

Page 14: ...next setting 6 Operating buttons Up Down Manual operation 7 8 SET Stop button Manual stop of the roller shutter travel Set adjust various functions 9 Bridging contact for a hardware reset See page 10...

Page 15: ...N 5 1 General view of the installation housing 11 12 Pos Symbol Description 11 Installation housing 12 Claw fasteners and screws 13 Connecting terminals 14 Type plate example for theTroll Comfort i 14...

Page 16: ...supply 230V 50 Hz 60 Hz 16 E1 E2 Troll Comfort external inputs optional Connect external signal transmitters e g Venetian blind switches external sensors etc see page 33 34 Both inputs are independen...

Page 17: ...setting parameters Information Switching time programme OFFSET Offset for astro time SET Setting AUTO Automatic mode PLZ Postcode IST Actual value Direction of travel up down Automatic mode off Switch...

Page 18: ...wind function Automatic rain function System settings SOLL Set value Automatic slat adjustment T Jog mode L Light function NORMAL Switching modes NORMAL ASTRO SENSOR Blockage detection Position in pe...

Page 19: ...er electrical appliances to the Troll Comfort instead of a tubular motor and use the light function to control it as a central controller for several Troll Standard controllers The Troll Comfort can a...

Page 20: ...rt 3D can be integrated into standard switch ranges 50 x 50 mm i It may be necessary to use an intermediate frame 50 x 50 according to DIN 49075 depending on the switch range used Not included 6 Produ...

Page 21: ...imes One switching time pair for MO SO MON SUN Weekday and weekend switching times One switching time pair for MO FR MON FRI One switching time pair for SA SO SAT SUN Individual day switching times On...

Page 22: ...g electrical appliances Switch reversal of rotation direction on off Automatic summer winter changeover Permanent storage of the settings External control via the two configurable inputs E1 E2 Delete...

Page 23: ...button environmental sensor etc Input voltage 230 V 50 Hz Ri 200 kW Maximum cable length 15 metres Rotation direction s t Switching voltage 230 V 50 Hz Switching capacity M 8 4 A Type 1B Personal inju...

Page 24: ...oll Comfort 3D General information External dimensions W x H x D Operating unit 1 50 x 50 x 12 mm according to DIN 49075 Available colours Ultra white UW glossy Aluminium Installation depth 32 mm Perm...

Page 25: ...n function OFF Motor run time 2 255 sec 150 seconds Ventilation position 1 99 OFF 80 Postcode 34 Switching time programme 1 Blockage detection OFF Motor type 2 45 mm 30 Nm Sensitivity 230 Reversing fu...

Page 26: ...ings Display contrast 8 Display backlighting 0 Timer mode 1 50 Hz Button lock OFF Inputs E1 E2 OFF OFF Reversal of direction of rotation OFF Light function OFF not available for the Troll Comfort 3D 7...

Page 27: ...e and date after a power failure The power reserve is approx 8 hours If this time is exceeded the time and date are lost and need to be reset see page 77 i The internal timer works with tolerances in...

Page 28: ...ical connection DANGER There is a risk of fatal electric shock when touching electrical com ponents All connection and installation work must only be carried out in a de energised state Disconnect all...

Page 29: ...3D Installation housings of other RADEMACHER products such as other Troll controllers are not compatible WARNING WARNING Connection of a second phase to E1 or E2 will cause the Troll Com fort to be d...

Page 30: ...CHERelectronictubularmotors In order to do so follow the information in the instruction manual of the tubular motor being used i Parallel connection of mechanical tubular motors A cut off relay is req...

Page 31: ...signal transducers to E1 or E2 must be 15 metres Installation materials The Troll Comfort and Troll Comfort 3D are designed for flush mounted installation We recommend installation in a deep 58 mm flu...

Page 32: ...l connecting cables right into the flush mounted box 3 Remove the insulation on all wires down to 6 mm in length and connect them according to the connection diagram on the following pages 4 After the...

Page 33: ...only if required Connecting the set cord SET from RADEMACHER electronic tubular motors The set cord SET from RADEMACHER tubular motors must be con nected to the neutral terminal N to ensure trouble fr...

Page 34: ...t a garden light or other electrical appliances to the controller instead of a tubular motor and use the light function to control it see page98 Menu 9 8 8 Setting the light function Maximum switching...

Page 35: ...utral terminals are required No neutral terminal is required when connecting a Troll Comfort 3D This means that a manual switch can be replaced by aTroll Comfort 3D without having to subsequently inst...

Page 36: ...installation housing into the flush mounted box and fasten it with the screws of the claw fasteners 2 Place the frame onto the installation housing 3 Then carefully insert the operating unit into the...

Page 37: ...ble from the standard display Main menu Enables display and selection of the individual functions and menus Manual operation is not possible from the main menu No automatic switching commands will be...

Page 38: ...Open the main menu i Pressing the menu button on the standard display opens the main menu 2 Select the desired menu or menu number The selected menu is indicated by a flashing symbol 3 OK Confirm and...

Page 39: ...g must be confirmed with the OK button Confirming the entry takes you to the next setting or back to the menu 6 M Back to the standard display i Pressing the menu button briefly takes you back one men...

Page 40: ...zard to be cancelled prematurely Readiness for operation The Troll Comfort or Troll Comfort 3D are ready for operation after completing the settings i 1 The installation wizard is shown after switchin...

Page 41: ...STRO The roller shutter opens at the daily recalculated dawn time The previously configured opening time is interpreted as earliest at xx xx hours If ASTRO is selected then the opening time calculated...

Page 42: ...dusk as measured by the light sensor The previously configured closing time is interpreted as latest at xx xx hours If ASTRO is selected then the closing time calculated for the current day appears a...

Page 43: ...he roller shutter The roller shutter moves to the configured ventilation position or to the lower end point Manual operation is possible from the standard display at any time and has priority over the...

Page 44: ...se this function it is necessary to previously determine and configure the run time for the connected tubular motor see page 78 The ventilation position is ignored when moving to the target position 1...

Page 45: ...function 69 6 Random function 71 7 Automatic wind function 72 8 Automatic rain function 74 9 System settings 76 SET 9 1 Time and date 77 9 2 Motor run time 78 9 3 Ventilation position 80 PLZ 9 4 Post...

Page 46: ...Display contrast 92 9 8 3 Display lighting 92 9 8 4 Timer mode 93 9 8 5 Button lock 94 9 8 6 Inputs E1 E2 95 9 8 7 Reversal of rotation direction 97 L 9 8 8 Light function 98 9 8 9 End points 101 9 8...

Page 47: ...tomatic symbols are deactivated on the standard display Inputs E1 and E2 will not be taken into consideration unless the automatic wind function is activated Switching automatic mode on off in menu 1...

Page 48: ...FR MON FRI and SA SO SAT SUN 3 Individual day switching times The switching times can be set for every day of the week MO DI MI DO FR SA SO MON TUES WED THURS FRI SAT SUN Doubling the switching times...

Page 49: ...rder to do so the second switching time block must be select ed and the respective second opening and closing time must be set accordingly The first closing time has been set to 20 00 hours The roller...

Page 50: ...ple a Dawn begins at 5 00 hours The opening time has been set to 7 00 hours The roller shutter will open at 07 00 hours Example b Dawn begins at 08 00 hours The opening time has been set to 7 00 hours...

Page 51: ...Example a In winter dusk begins for example at approx 17 00 hours The closing time has been set to 20 00 hours Your roller shutter will close at 17 00 hours Example b In summer dusk begins for example...

Page 52: ...active switching programme is shown at the top of the display while you set the opening and closing times 17 1 Menu 2 Configuring opening and closing times Weekly switching times Individual day switc...

Page 53: ...ORMAL The roller shutter opens at the configured opening time ASTRO The roller shutter opens at the daily recalculated dawn time The previously configured opening time is interpreted as earliest at xx...

Page 54: ...shutter closes at the daily recalculated dusk time SENSOR The roller shutter closes daily at dusk as measured by the light sensor The previously configured closing time is interpreted as latest at xx...

Page 55: ...culated dusk time can be individually customised by means of an offset between 60 and 60 minutes Dusk can be configured in menu 3 see page 61 Dawn can be configured in menu 5 see page 69 Information a...

Page 56: ...If you intend to operate the Troll Comfort or Troll Comfort 3D and the connected tubular motor according to brightness levels then you must connect the optionally available RADEMACHER light sensor to...

Page 57: ...erating unit 3 Feed the sensor cable into the cable bushing in the frame and guide it out 4 Carefully place the operating unit with the frame back into the installa tion housing Accessories see page 1...

Page 58: ...nsor connector into the socket on the rear of the operating unit 3 Lay the sensor cable in the cable bushing of the operating unit The sensor cable can be pressed into the engagement hooks with the he...

Page 59: ...ing unit is covered by the frame then it will be necessary to fit the additionally provided spacer frame onto the rear of the operating unit It may be necessary to use an intermediate frame 50 x 50 de...

Page 60: ...ion housing 2 If the sensor cable has been fixed in place by means of the operating unit s engagement hooks then it must first be released for example with the help of a 50 cent coin 3 Pull the light...

Page 61: ...ith light sensor switching time mode SENSOR Automatic dusk function with astro programme The dusk time is recalculated every day based on the geographical location and the current date defined by the...

Page 62: ...on after approx 10 seconds The roller shutter will open again once the configured opening time is reached or in the event of a manual command The required dusk limit value is configurable 19 Automatic...

Page 63: ...or SENSOR NORMAL No customisation is possible in this switching time mode OK Return to main menu ASTRO OK Set the offset The offset function can be used to modify the calculated astro time by 60 minu...

Page 64: ...value in switching time mode SENSOR If the set limit is not met due to the onset of dusk the roller shutter will close ACTUAL value Currently measured brightness e g 12 too bright SET value Configura...

Page 65: ...ng the position of the local light sensor on the window Please note the state of the sun symbol on the standard display When the automatic sun function is active the sun symbol flashes on the standard...

Page 66: ...hutter will return to the upper end point i The above mentioned delay times can be exceeded in the event of changing weather conditions The automatic sun function will be terminated and must be reacti...

Page 67: ...ion On automatic sun function on Off automatic sun function off 3 Adjust the local sun limit value Configure the local sun limit value ACTUAL value Currently measured brightness e g 31 too dark SET va...

Page 68: ...hine position The locally mounted light sensor may not be covered by the roller shutter when it is moving downwards Set the sunshine position in a way that the roller shutter remainsabovethelightsenso...

Page 69: ...itchingtimemode Thismeansthatitisnotnecessary to continuously readjust the opening time throughout the year Link to the opening time The previously configured opening time is interpreted as earliest a...

Page 70: ...customisation is possible in this switching time mode OK Return to main menu ASTRO OK Set the offset The offset function can be used to modify the calculated astro time by 60 minutes Example With a n...

Page 71: ...ic opening and closing times Please note the state of the cube symbol on the standard display The cube symbol flashes on the standard display when the random function is activated during the period in...

Page 72: ...r a draught stop can be closed If the automatic wind function is active The wind symbol flashes Manual operation is no longer possible Automatic movement commands are no longer carried out but will be...

Page 73: ...en when the wind is still in order to prevent damage to the awnings Venetian blinds 1 Open menu 7 2 Select and confirm the desired setting On automatic wind function on Off automatic wind function off...

Page 74: ...sed as a rain cover down in the event of rain Once the automatic rain function is active The rain symbol flashes Manual operation is still possible Automatic movement commands are no longer carried ou...

Page 75: ...taken in dry weather in order to prevent damage to the awnings Venetian blinds 1 Open menu 8 2 Select and confirm the desired setting On automatic rain function on Off automatic rain function off 3 Co...

Page 76: ...Troll Comfort 3D to your individual preferences Menu 9 System settings Symbol Menu Page SET 9 1 Time and date 77 9 2 Motor run time 78 9 3 Ventilation position 80 PLZ 9 4 Postcode 82 9 5 Switching tim...

Page 77: ...77 EN 25 1 Menu 9 1 Setting the time and date SET 1 Open menu 9 1 Configure and confirm the desired settings Setting order 2 Time 3 Date Day Month 4 Year 2000 to 2099...

Page 78: ...ime can be detected directly by the Troll Comfort or Troll Comfort 3D or you may for example measure and configure it with the help of a timer Measurement information and run time setting Tubular moto...

Page 79: ...button until the roller shutter stops at the upper end point and then release it again The run time will be timed and stored during the up cycle 4 OK Back to system menu Measuring and entering the ru...

Page 80: ...r shutter stops at the ventilation position but it can subsequently be fully closed manually i The run time must be configured prior to setting the venti lation position see page 78 1 Open menu 9 3 2...

Page 81: ...r shutter to the desired position or Enter the desired ventilation position manually Value roller shutter position 0 fully open 100 fully closed i If the position is set to 0 or 100 then the ventilati...

Page 82: ...ational time zone Time zone table see page 107 34 factory setting i If the Troll Comfort or Troll Comfort 3D are not being used in Germany it may be necessary to switch off the automat ic summer winte...

Page 83: ...eekend switching times Separate switching times for MO FR MON FRI and SA SO SAT SUN 3 Individual day switching times The switching times can be set for every day of the week MO DI MI DO FR SA SO MON T...

Page 84: ...mme 3 Configure and confirm the number of switching time blocks n1 one switching time block is active n2 two switching time blocks are active Recommended setting 25 5 Menu 9 5 Configuring the switchin...

Page 85: ...otected from damage i Blockage detection can only be used in combination with a tubular motor with mechanical end point setting 1 Open menu 9 6 2 Activate deactivate the blockage detection and confirm...

Page 86: ...ing the blockage detection not available for theTroll Comfort 3D 4 Set and confirm the sensitivity Sensitivity 1 low 6 high i Test runs should be made to ascertain the highest possible sensitivity in...

Page 87: ...tched off by the blockage detection system when moving out of the end points when using mechanical motors with high switching hysteresis Blockage detec tion must be deactivated for this type of motor...

Page 88: ...tton is released the Venetian blind will move to the end point without stopping Brief description of the automatic slat adjustment function If the Troll Comfort or Troll Comfort 3D controls the Veneti...

Page 89: ...te the automatic slat adjustment function and confirm On automatic slat adjustment function on Off automatic slat adjustment function off Continue with point 4 After deactivation and confirmation the...

Page 90: ...mmer winter changeover 91 9 8 2 Display contrast 92 9 8 3 Display lighting 92 9 8 4 Timer mode 93 9 8 5 Button lock 94 9 8 6 Inputs E1 E2 95 9 8 7 Reversal of rotation direction 97 L 9 8 8 Light funct...

Page 91: ...0 hours Winter time The timer is changed to winter time standard time on the last Sunday in October The timer is set back one hour at 03 00 hours Recommendation for operating the device outside German...

Page 92: ...menus You can set the desired brightness level if the background lighting should remain permanently lit up in an idle state without pressing a button 1 Open menu 9 8 3 2 Set and confirm the desired b...

Page 93: ...en menu 9 8 3 2 Set and confirm the desired timer mode 1 50 Hz operation factory setting e g in Europe 2 60 Hz operation e g in the USA 3 Quartz timer for other mains frequencies This menu enables you...

Page 94: ...of two minutes the button lock is switched on automatically The button lock is deactivated manually on the standard display 4 sec Press and hold for 4 seconds The button lock is activated manually on...

Page 95: ...de 2 DOWN roller shutter mode 3 UP Venetian blind mode 4 DOWN Venetian blind mode 5 UP Stop Down 6 Automatic mode on off closer NO 7 Automatic mode on off opener NC 8 External wind signal NO 9 Externa...

Page 96: ...1 E2 not available for theTroll Comfort 3D 1 Open menu 9 8 6 2 Set and confirm the function for input 1 E1 3 Set and confirm the function for input 2 E2 i You can obtain application examples for input...

Page 97: ...on of the motor can be easily changed using the reversal of rota tion direction function 1 Open menu 9 8 7 2 Activate or deactivate the reversal of rotation direction function and confirm On reversal...

Page 98: ...is also possible to manually control the light with the buttons Up Down and SET Stop The underlying functions of the Troll Comfort change when the light mode is activated When a lamp or another electr...

Page 99: ...and signal Tubular motor mode Light mode Reversalofrotation direction off Device mode Reversalofrotation direction on Up Off On Stop Off Off Down On Off Dusk Down On Off Dawn Up Off Off Sun Down Off N...

Page 100: ...ight function off Choosing between the light and device function When the light function is activated a choice can be made between the light mode and device mode in menu 9 8 7 Reversal of rotation dir...

Page 101: ...nd point setting cannot be adjusted for tubular motors con nected in parallel The end point function is not available when the light function is activated see page 98 The end points will only be store...

Page 102: ...een detected continue with the end point settings 3 Setting the upper end point Press and hold the button The roller shutter travels upwards 3 1 Release the button as soon as the desired end point is...

Page 103: ...l Comfort 3D to be displayed 1 Open menu 9 8 0 2 The current software version is subsequently displayed 3 Display the device version C Troll Comfort 3d Troll Comfort 3D 4 Perform a display test 5 OK R...

Page 104: ...as when supplied i 1 M OK Press and hold the four buttons simul taneously for five seconds until all the symbols are shown on the display 2 Then the device type C Comfort and software version are disp...

Page 105: ...housing 2 The centre section on the rear of the operating unit contains an opening with two contacts that must be carefully bridged for a few seconds for example with the help of a flat head screwdriv...

Page 106: ...lead and secure it to pre vent any reconnection Check that the system is de energised 1 Switch off the mains power secure it against restarting and check that the system is de energised 2 Carefully pu...

Page 107: ...136 Nantes 137 Nice 138 Paris 139 Reims 140 Strasbourg 141 Toulon Italy 142 Bologna 143 Bolzano 144 Florence 145 Genoa 146 Miland 147 Naples 148 Palermo 149 Rome 150 Turin 151 Venice Ireland 152 Cork...

Page 108: ...15 Alicante 216 Barcelona 217 Bilbao 218 Badajoz 219 Burgos 220 C ceres 221 Castell n 222 Granada 223 Guadalajara 224 La Coru a 225 L rida 226 Le n 227 Madrid 228 Murcia 229 Oviedo 230 Palma 231 Pampl...

Page 109: ...fort 3D comply with the Directives 2014 35 EU Low Voltage Directive and 2014 30 EU EMC Directive The full text of the declaration of conformity is available at the following website www rademacher de...

Page 110: ...s and modifications by third parties unauthorised persons Use of unsuitable accessories Damage caused by unacceptable excess voltages e g lightning Operational malfunctions caused by radio frequency o...

Page 111: ...111 EN i...

Page 112: ...de Service Hotline 01807 933 171 Telefax 49 2872 933 253 service rademacher de 30 seconds free of charge subsequently 14 cents minute from German fixed line networks and max 42 cents minute from Germa...

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