Troubleshooting Chart
Problem Cause Solution
The power light by the on/off
switch does
not
light up
when the scooter is turned on.
1.
Battery is discharged.
2.
Loose connection inside the
scooter.
1.
Recharge your
scooter.
2.
Remove (3) screws
that hold the deck on
and remove the deck.
Visually inspect all
wire connections
making sure there are
no loose wires,
reconnecting those
that are.
The power lights by the
on/off switch light up but
scooter still does not work.
1.
The Throttle handle is not
operating properly.
1.
Replace the Throttle
Handle. Call
Customer Service at
(800) 498-8455 to
order a new Throttle.
Clicking noise coming from
motor.
1.
Brush in Motor has come
loose.
1.
Replace Motor. Call
Customer Service at
(800) 498-8455 to
order a new 300 W
Motor.
When the Brake Lever is
squeezed my scooter does not
stop.
1.
The brakes have not been
adjusted properly.
1.
Adjust the Brake by
loosening the bolt on
the rear brake wheel
and pull the cable and
retightening the bolt.
My scooter is going slower,
and slower, and slower. What
is going on?
1.
Low Battery
2.
Battery is defective
1.
Recharge your
Battery for 6-8
Hours.
2.
Replace Battery. Call
Customer Service at
(800) 498-8455 to
order a new 24.0V
(2x12V) Battery.
13
Summary of Contents for CWT-024C
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