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Troubleshooting Chart 

 

Problem Cause  Solution 

The power light by the on/off 
switch does 

not

 light up 

when the scooter is turned on. 

1.

 

Battery is discharged. 

2.

 

Loose connection inside the 
scooter. 

1.

 

Recharge your 
scooter. 

2.

 

Remove (3) screws 
that hold the deck on 
and remove the deck. 
Visually inspect all 
wire connections 
making sure there are 
no loose wires, 
reconnecting those 
that are.  

The power lights by the 
on/off switch light up but 
scooter still does not work. 

1.

 

The Throttle handle is not 
operating properly. 

 

1.

 

Replace the Throttle 
Handle. Call 
Customer Service at  
(800) 498-8455 to 
order a new Throttle.  

Clicking noise coming from 
motor. 

1.

 

Brush in Motor has come 
loose. 

1.

 

Replace Motor.  Call 
Customer Service at     
(800) 498-8455 to 
order a new 300 W 
Motor. 

 

When the Brake Lever is 
squeezed my scooter does not 
stop. 
 

1.

 

The brakes have not been 
adjusted properly. 

 

1.

 

Adjust the Brake by 
loosening the bolt on 
the rear brake wheel 
and pull the cable and 
retightening the bolt. 

 

My scooter is going slower, 
and slower, and slower. What 
is going on? 

1.

 

Low Battery 

2.

 

Battery is defective 

 

1.

 

Recharge your 
Battery for 6-8 
Hours.  

2.

 

Replace Battery. Call 
Customer Service at     
(800) 498-8455 to 
order a new 24.0V 
(2x12V) Battery. 

 

  

 
 

 
 
 
 
 
 
 
 
 
 

 

13

Summary of Contents for CWT-024C

Page 1: ...Owner s Manual...

Page 2: ...s with your child 7 You must determine your child s readiness to ride this scooter Your child should already be familiar with scooter controls location and function and basic riding techniques Your ch...

Page 3: ...the life of the battery discharge the battery every 90 days 8 Do not leave your scooter in direct sunlight for extended period of time 9 Operate your scooter only in good weather using your scooter i...

Page 4: ...B Airless Tires C Brake Cable D Deck E Front Fork F Hub Rim G Kickstand H Folding Quick Release I Handle Bar Quick Release J Rear Tire Assembly K Switch Box L Tool Kit M 1 Allen Wrench 3 different siz...

Page 5: ...n screw in the star screws and lock washers to secure the grips See Figure D 3 Turn the Power Switch to the on position ON 4 A green light will appear indicating a full charge Note If the light on you...

Page 6: ...a b c d 6...

Page 7: ...lock washers on the T of the Handle Bar and lay the Grips down Make sure not to lose the screws and washers Adjust the Height of the Handle Bar 1 Unclamp the Handle Bar Quick Release 2 Lift the Handl...

Page 8: ...osition before beginning any work on the scooter Fig 1 Step 1 Remove the 3 screws from the deck use the Medium size Allen wrench to remove screws as shown in Figure 1 Lift the deck Fig 2 Step 2 Remove...

Page 9: ...en the brake adjustment bolt as seen in Fig 4 Do not completely remove this bolt It should loosen to the point where the line traveling through the brake spring can be removed Next remove the drive be...

Page 10: ...ocated Fig 6 Step 6 Remove the Allen bolts from the rim of the tire you must first cut off of the medium size Allen wrench use hack saw The rim will split into 2 pieces Once apart replace the old tire...

Page 11: ...k on the wheel s slide axle brake into the tire and remember to place the pacer between the brake shield and brake drum Fig 8 Step 8 Next place the wheel hub back into the rear fork and reinstall the...

Page 12: ...belt so that it is taut and has no more that play Using the wire that is attached to the spring at the back of the scooter pictured below you can adjust the brake Unscrew the bolt and either pull or p...

Page 13: ...properly 1 Replace the Throttle Handle Call Customer Service at 800 498 8455 to order a new Throttle Clicking noise coming from motor 1 Brush in Motor has come loose 1 Replace Motor Call Customer Ser...

Page 14: ...Airless Tires 2 Valve Extension 1 Brake Cable 1 Deck 1 Front Fork 1 Front Tire Assembly 1 Hub Rim 2 Kickstand 1 Motor 300 Watt 1 Folding Quick Release 1 Handle Bar Quick Release 1 Rear Tire Assembly 1...

Page 15: ...YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT 15...

Page 16: ...pairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with the Rad2Go Product or adversely affect its operation performance or durability Rad2Go reser...

Page 17: ...light hours Purchaser s Responsibilities 1 Read and understand the Owner s Manual and all product warnings before operating your Rad2Go Electric Scooter Serious injury or death may result from imprope...

Page 18: ...nify Rad2Go from any claims against it for original owner s failure to do so THE EXPRESS LIMITED WARRANTY DESCRIBES HEREIN SHALL BE EXCLUSIVE AND THERE IS NO OTHER WARRANTY OR LIABILITY EXPRESS OR IMP...

Page 19: ...N OF DISPUTES PROVISION DECIDED BY NEUTRAL BINDING ARBITRATION AS PROVIDED BY CALIFORNIA LAW AND THAT YOU ARE GIVING UP THE RIGHTS YOU MIGHT POSSESS TO HAVE THE DISPUTE LITIGATED IN A COURT OR JURY TR...

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