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Appendix E: AlarmAgentTM RTU Specification 

MODELS 

AlarmAgent.com Wireless Remote Terminal 
Units (RTU) are offered in 2 different models: 

AA-102DC 

AlarmAgent.com RTU 

with NEMA 1 Enclosure 

AA-102DCNEMA4X 

AlarmAgent.com RTU with 

NEMA 4X Enclosure and Outdoor Antenna 

ELECTRICAL 

Eight Digital Inputs

: For connection to dry 

(unpowered) contacts. Open circuit voltage 
5VDC; closed circuit current 2mA DC. 

Pulse Totalizing

: Minimum closed pulse width 50 millisaconds; 

maximum pulse rate 10 pps. 

Two Universal Signal Inputs

Digital: 

Open circuit voltage 5VDC; closed 

circuit current 2mA DC. 

Analog: 

4-20MA, single ended. Maximum 

voltage drop 2.5 VDC. 

Resolution: 

0.1%, absolute accuracy is 0.25%. 

Two Relay Outputs

: Normally Open Relays, 

0.5-ampere @ 120VAC 

Battery Backup

: 24 hours, 12 volt @ 1.2 Amp Hr 

Power Management

: System intelligently 

manages power during power failure. 

Power Requirements

User supplied. The RTU operates on 
12 to 24 VDC power input. 
With 12 VDC input, current is 
1-ampere peak, 200 mA average. 
With 24 VDC input, current is 
0.5-ampere peak, 100 mA average. 

Battery Charging

: Precision voltage controlled 

to maximize battery life and rapidly recharge 
the battery after power failure. 

Power Failure

: Automatic alarm for external 

power failure and low battery detection. 

Power Consumption

: 2 watts nominal 

Solar Power

:  In solar power mode, average 

current is 60 ma @ 12 VDC (0.72 watts) 

Surge Protection

Digital inputs are opto-isolated and rated 
at 5,000 volts. 
Universal inputs are rated at 600 watts. 
Power input is protected to 1,500 watts peak. 
The fuse is automatically reset. 

PHYSICAL 

Enclosure

Open chassis: 9.6" H x 4.0" W x 2.44" D 
NEMA 1 enclosure: 9.6" H x 4.35" W x 2.75" D 
NEMA 4X enclosure: 11.5" H x 4.33" W x 5.5" D

 

Mounting Centers

Open chassis: 3-1/2" x 5-15/16" 
NEMA 1 enclosure: 3-1/2" x 6-19/32" 
NEMA 4X enclosure: 4" x 8-3/4" 

 
Weight

Open chassis: 

2.4 lbs w/Indoor antenna 

NEMA 1 enclosure: 

2.7 lbs w/Indoor antenna 

NEMA 4X enclosure: 

5.5 lbs w/Conical Outdoor antenna 

ENVIRONMENTAL 

Temperature range: 

Operating, -30 to + 70°C (-22 to +158°F) 
Storage, -40 to + 85°C (-40 to +185°F) 

Humidity: 

0 to 95% non-condensing 

COMMUNICATIONS 

Bi-directional RTU communications are handled 
by the AlarmAgent.com secure server via the 
wireless cellular network. 

SYSTEM CONFIGURATION 

The RTU is configurable via two possible 
means: via dipswitch, or wirelessly via 
AlarmAgent.com. In most cases, a notebook 
computer connection is not required. By selecting 
from 4 templates that are optimized for duplex 
pump stations with or without totalizer and triplex 
pump stations with or without totalizer, rapid 
installation and error proof startup are virtually 
guaranteed. Three additional templates are 
available for more general applications. 

ALARM AND SYSTEM MESSAGES 

User defined alarm and system messages 
are delivered via voice calls, SMS messages, 
alphanumeric pagers, and e-mail to an unlimited 
number of user specified destinations. Authorized 
personnel acknowledge alarms during voice calls 
via a toll free number, e-mail, or through the 
AlarmAgent.com Web site. 

OPERATOR INTERFACE 

The AlarmAgent.com RTU includes pushbuttons 
to turn the unit on or off, to arm or disarm the unit, 
to cause a special Test Call to be generated, and a 
digital input Accept function to assist in the setup 
of the RTU. 
LEDs are used extensively throughout to indicate 
the status of the following subsystems: AC power 
status, battery status, network service availability, 
a 10 segment LED bar graph for service signal 
strength, actively transmitting, test report, customer 
account status, template setting status, individual 
input channel state, individual relay output state, 
and if any channels have exceeded their daily 
limit of transmissions. 

WARRANTY 

Three year parts and labor warranty, 
FOB factory Emeryville, CA 

FIELD UPGRADES 

AlarmAgent.com RTU firmware is 

field upgradeable.

Summary of Contents for AlarmAgent.com AA-102DC

Page 1: ...RACO MANUFACTURING ENGINEERING COMPANY AA RTU Installation Manual v3 2...

Page 2: ...elow Please include a copy of your sales receipt the dialer serial number and a detailed description of the problem you are experiencing RACO Manufacturing and Engineering Company Service Department 1...

Page 3: ...12 0 Verifying the Wireless Network Link to the Web Site 16 13 0 Using the Test Call Feature for Network Verification 16 14 0 Testing by Simulating Alarm Conditions 16 15 0 Shutdown Procedure 17 16 0...

Page 4: ...s the most convenient for them There are three classes of AlarmAgent comTM users with distinct duties and responsibilities 1 Installers receive this manual to assist in the physical installation of th...

Page 5: ...and wire antenna if separate see Appendix A 4 Wire power see Section 6 0 5 Wire inputs see Appendix B 6 Set Template see Section 8 0 Appendix B 7 Transfer Import Code to CSA if CSA is at a different l...

Page 6: ...5...

Page 7: ...6 RTU Interior View...

Page 8: ...is green when the unit is armed The ARM LED is red when the unit is disarmed Status LED Alarm Red OFF No Alarm Criteria violated ON Alarm Criteria violated Status LED Violation Amber OFF No Alarm Crit...

Page 9: ...h is used to set the RTU template locally Please refer to section 8 0 Preliminary Local Configuration of the RTU Status LED Power Amber ON AC power is ON OFF AC power is OFF Status LED Radio Green BLI...

Page 10: ...t rate If the unit is operated with battery power only for the length of the Power Fail Alarm trip delay the unit will begin attempting to transmit a power failure alarm If you ever need to store the...

Page 11: ...Ds The stronger the signal strength is the more segments that will be illuminated At least four segments of the bar graph should be lit allowing for momentary variances Allow a few seconds for the ind...

Page 12: ...ate for your monitoring application from the listing below Note that the choice of Application Template will determine the appropriate wiring connections to be made 1 Duplex pump station with no pulse...

Page 13: ...ion operations can be done remotely from the web site http www alarmagent com However there are two simple configuration steps which we strongly suggest doing at the RTU Step 1 Set the Application Tem...

Page 14: ...ED BY A TEMPORARY CHANGE IN COLOR OF THE SYSTEM ACTIVITY TRANSMIT LED TEMPLATE LED WILL THEN TURN ON Step 2 Set the Normally Open Normally Closed Alarm Criteria for All Digital Inputs Place all alarma...

Page 15: ...TING INTERMITTENT FLASHES NORMAL ACTIVE PACKET RADIO SESSION NO SERVICE AVAILABLE ARM DISARM DISARMED FLASHING ARMED ACCOUNT IS DISABLED SMALL LEDS LOCATION COLOR INDICATES ACCOUNT LEFT OF LEGEND PLAT...

Page 16: ...ut the RTU in the Disarmed state as described below Then you can manipulate the input signal sources to verify that when those input signal sources are closed the corresponding LED on the circuit boar...

Page 17: ...al received by the local tower Note that the cellular network requires at least a two minute interval between transmissions from the RTU Therefore if you were to press the Test Call pushbutton more th...

Page 18: ...nline report to the website The RTU will then ignore the expected APage and remain online and powered up 16 0 Frequently Asked Questions FAQs Question Why is the website reporting that my RTU battery...

Page 19: ...dure This will send a shutdown report to the website If you simply remove power you will get a power failure alarm If power remains off a watchdog alarm will be created since the web site has not rece...

Page 20: ...am getting frequent watchdog alarms because the location of the RTU has poor signal strength What can I do to improve signal strength Answer Please contact your RACO representative There are a variety...

Page 21: ...reach a suitable outer surface of the building Extension cables are available in 10 and 30 lengths or other lengths on special order Cable Length Signal loss is proportional to cable length For that...

Page 22: ...upon to assess the need for an externally mounted antenna This is because the AlarmAgentTM RTU may use a different network type than your cell phone uses The LED bar graph on the AlarmAgentTM RTU is...

Page 23: ...oat switch or other signal source 5 Connect any other desired inputs to channels 4 through 10 See separate instructions and diagram for using Channels 9 and 10 as analog inputs 6 Place any contact inp...

Page 24: ...sed when Pump 1 runs Pump 2 Input Closed when pump 2 runs Totalizer pulses must be at least 50 milliseconds 05 seconds duration 10 pulses per second maximum To use Channels 9 or 10 as analog inputs se...

Page 25: ...for using Channels 9 and 10 as analog inputs 6 Place any contact inputs to Channels 4 through 10 in their normal non alarm state Press the ACCEPT BUTTON This automatically configures Channels 4 throu...

Page 26: ...ump is running Pump 1 Input Closed when Pump 1 runs Pump 2 Input Closed when pump 2 runs Pump 3 Input Closed when pump 3 runs To use Channels 9 or 10 as analog inputs see separate diagram Ground conne...

Page 27: ...ctions and diagram for using Channels 9 and 10 as analog inputs 6 Place any contact inputs to Channels 4 through 10 in their normal non alarm state Press the ACCEPT pushbutton This automatically confi...

Page 28: ...ns Pump 3 Input Closed when pump 3 runs Channel 4 Digital Pulse Flowmeter input must have minimum closure duration of 50 milliseconds and pulse rate less than 10 pulses per second 5 volt logic outputs...

Page 29: ...s and diagram for using Channels 9 and 10 as analog inputs 7 Place any contact inputs to Channels 5 through 10 in their normal non alarm state Press the ACCEPT pushbutton This automatically configures...

Page 30: ...ommodate 16 to 26 wire size WIRING INSTRUCTIONS FOR TEMPLATE 5 1 Turn RTU on and Disarm it so that the right hand Arm Disarm LED blinks 2 Connect input wiring as needed per the above diagram 3 Place a...

Page 31: ...ction is important for surge protection Terminals accommodate 16 to 26 wire size WIRING INSTRUCTIONS 1 Turn RTU on and Disarm it so that the right hand Arm Disarm LED blinks 2 Connect input wiring as...

Page 32: ...ting the state of inputs and verifying that the corresponding Channel LED activates when the input is closed and deactivates when the input is open Appendix C AlarmAgentTM Analog Input Relay Output an...

Page 33: ...e gauge wires coming from the SunGuard regulator on the left is shipped DISCONNECTED The wires have been pulled off its mating connector on the RTU circuit board These wires must be plugged in to conn...

Page 34: ...33 Solar Power Mode Wiring Diagram...

Page 35: ...34...

Page 36: ...35...

Page 37: ...36...

Page 38: ...4 x 8 3 4 Weight Open chassis 2 4 lbs w Indoor antenna NEMA 1 enclosure 2 7 lbs w Indoor antenna NEMA 4X enclosure 5 5 lbs w Conical Outdoor antenna ENVIRONMENTAL Temperature range Operating 30 to 70...

Page 39: ...R I N G E N G I N E E R I N G C O M P A N Y I N C W W W A L A R M A G E N T C O M 38 Appendix F AlarmAgentTM RTU Mounting Templates Thispageintendedtobeblanksothefollowingmountingtemplatecan beremove...

Page 40: ......

Page 41: ...40 Appendix G AlarmAgentTM RTU Digital Upgrade Field Wiring Worksheets...

Page 42: ...41...

Page 43: ...rmed 14 15 16 FAQs 17 Installers 3 LED indications 14 Local Configuration 12 location 9 10 20 Mounting 10 37 38 power failure alarm 9 16 POWER ON OFF Pushbutton 8 Remote ON OFF Option 7 Restore Jumper...

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