Technical Tips:
Lights Do Not Turn On
1. Check that lightbulbs and fixtures work.
Compare wiring to the Wiring Diagram in this
manual. Check that the power is on.
2. If installing during daylight, remember that
the sensor will provide a 3 minute Test Period
after power is turned on. After 3 minutes, the
sensor will switch to Automatic Mode and will
not work during daylight if the Photocell Control
is turned to or near the night only position
(fully counter clockwise to the moon symbol).
If you require another 3 minute Test Period,
turn the power off for at least 10 seconds and
back on again.
3. Check that lights from other sources, from
inside the house are not in the sensor’s view.
See #1 under “Lights Turn Off Too Quickly”.
4. Was sensor wired hot? If so, circuitry may
have been damaged.
5. If sensor is painted, make sure there is no
paint on the lens and that the lens paint mask
is removed.
Lights Do Not Turn Off
1. Make sure sensor is not aimed at something
that would move or change temperature such
as waving curtains, air conditioners, windows
or heating vents.You can test for infrared
sources in the area by placing a box or bag
over the sensor. Put sensor into Test Mode.
After the initial 30 seconds of the lights being
on, lights should stay off. Wave your hand
inside the bag in front of sensor. Lights should
go on and then time out.
Problem: Sensor is triggered by unwanted
movement or heat source.
Solution: Mask lens in the direction of the
source. Move sensor or source.
Lights Turn On For
Unknown Reasons
1. Lights may turn on occassionally because
the sensor is detecting changes in tempera-
ture (Air conditioning or heating duct). If this is
a constant problem, mount the sensor in a
more protected area.
2. Tilt the sensor lower - it may be seeing
distant objects moving.
3.You may not be aware that house pets have
triggered sensor. Check sensor aiming to
reduce nuisance triggering or mask the lower
part of the lens with opaque weatherproof tape.
4. The sensor may turn on occassionally
during voltage surges.
5. A possible source of “mysterious” sensor
activations are strong local radio signals.
Check for nearby CB, Ham, VHF radio trans-
mitters or Cellular telephones. The sensor
may be activated, but will not be permanently
impaired by these signals.
6. Check all the solutions mentioned under “
Lights Turn On and Off Incorrectly”.
Solution: Aim sensor away from lights and
reflective objects or mask the lens in the
direction of the light.
1. Make sure the sensor is installed on its own
dedicated circuit free of motor loads such
as HVAC equipment, kitchen appliances or
garage door openers.
2. It is not recommended to wire sensors in
parallel. More than one sensor wired together
makes them difficult to troubleshoot. Dis-
connect multiple sensors and test separately.
3. Keep all people completely out of the
detection pattern to make sure the sensor is
not detecting them.
4. Make sure sensor is located below and as
far as possible from its lights. Heat from the
lights may trigger the sensor.
5. Make sure lights are not visible from or
reflecting back into sensor. Check for white or
reflective surfaces close to the sensor.
Lights Turn On and
Off Incorrectly
Lights Turn Off
Too Quickly
1. Check if sensor is being “tricked” by
reflected light. If lights shine or reflect into the
photocell, (located behind the lens), the unit
will go on briefly and turn off thinking it is
daytime.
Problems:
Lights reflect into photocell or lights shine
directly into photocell.
Solution: Adjust Photocell Control slightly
clockwise, toward the sun symbol. This
allows the sensor to function in brighter
ambient light conditions. Alternatively,
move the lights or mask the lens in the
direction of the lights or reflections. If the
problem persists, it may be necessary to
increase the length of the sun shield over
the sensor using weatherproof tape or
some other material.
2. Make sure sensor is mounted firmly and
does not move even slightly when touched. If
it moves, tighten all screws.
3. Make sure that fixture is not mounted on
an unstable pole that will move in the wind.
4. Was sensor wired hot? If so,
circuitry may have been damaged.
Limited Warranty
Your Smart Task sensor will be promptly
replaced or repaired, at our option, if it proves
to be defective in workmanship or materials
within 5 years of purchase.
For repair or replacement, please call the
Tech Help Line at 888 RAB-1000 for
instructions.
If the fixture/sensor is out of warranty or dam-
age is unrelated to its original manufacture,
return your unit freight prepaid to the address
below. Please include a description of the
problem and a check for $20.00 (made out to
RAB Electric). We will repair or replace your
unit promptly.
Under no circumstances shall RAB Electric
be liable for any incidental or consequential
damages arising out of or in connection with
the use or performance of this product or
other indirect damages with respect to loss of
property or revenue or cost of installation,
removal or re-installation.
This warranty gives you specific legal rights
and you may also have other rights which
vary from state to state. Smart Task sensor is
designed to detect movement in the detection
area. It should not be construed as a theft or
crime prevention device. RAB does not
accept responsibility for any damages resulting
from intrusion or other crimes.
© RAB Electric Manufacturing, Inc. 2002
Toll Free
Technical Assistance
If you need technical assistance, please do
the following:
1. Re-read the Technical Tips sections of this
manual.
2. Call the Tech Help Line
at 888 RAB-1000, 8AM to 4PM Eastern Time
M-F and we will be glad to help you. Before
you call, please have the following information
handy:
a) Catalog number of your unit;
b) Wattage, types and locations of lights con-
nected to the sensor;
c) The electrical circuit on which the sensor is
installed. What else does it feed? How is the
sensor power switched?
d) Serial Number (4 digits) on the back of the
sensor.
e) This installation Manual
Note: RAB Electric cannot give
electrical wiring instructions by phone.
Please consult a qualified electrician.