background image

 

STEP 2:     Turning on the unit 

a.

 

Turn  on  the  power  at 
the wall. 

b.

 

The  green 

On 

light  and 

the  red 

Check  Cellular

 

light will both turn on.

 

 

c.

 

The  red 

Cellular

  light  will  turn 

OFF

  once  the  unit  has 

connected  to  the  network.  This  will  take  about  15 
seconds.  

d.

 

If  the  red  Check  Cellular  light  does  not  turn  off,  you  may 
need  to  relocate  the  unit  to  find  a  reliable  connection. 
Moving the unit by as little as half a metre can change the 
signal strength. 

STEP 3:     Checking Cellular Signal Strength 

When  the  red 

Cellular

  light  turns  off  this  means  you  are 

connected to the cellular network. To check the signal strength: 

 

a.

 

Press  and  hold 

the  yellow 

CANCEL

 

button  for 

three  seconds

  to  enter 

“Range Test Mode”.  

 

You  will  hear  a  single  beep  and  see  the 
blue 

Test  Pendant

  light  turn  on  and 

flash.  Range  Test  Mode  will  last  for  10 
minutes. 

 

b.

 

The  lights  on  the  HELP  button  will  display  the  cellular 
signal strength.  

Note:

  

 

It  is  recommended  that  a  minimum  of  3  lights  should  be 
displayed  to  indicate  a  reliable  connection  to  the  cellular 
network, but 4 lights is optimum. 

 

Due to changes in the cellular signal strength, a low signal 
(1-2  lights)  may  mean  that  the  network  becomes 
unavailable at certain times.  

Summary of Contents for 3G Personal Alert System

Page 1: ...oughly before starting the installation so you understand how your personal alert system works RAA recommends that you ask a second person to help you with this installation Please follow the instructions in this guide and if you have any questions please call RAA 1300 767 115 ...

Page 2: ...it on 3 STEP 3 Checking Cellular Signal Strength 3 STEP 4 Testing your Pendant 4 STEP 5 Making a Test Call and Completing Installation 5 IMPORTANT NOTES 6 Your Personal Alert System To install your system you will need 1x Unit 1 x Pendant 1 x Power Pack 1 x User Guide 3G network coverage in your area ...

Page 3: ...range a central location at waist height is ideal c Plug the blue power wire into the power socket at the back of the unit d Plug the power pack into the power point at the wall Note To minmise the risk of damage to the alarm caused by lighting strikes we recommend using a surge protector Please ensure the power cord is safely out of the way to avoid tripping e Ensure the aerial is outstretched ve...

Page 4: ...n the red Cellular light turns off this means you are connected to the cellular network To check the signal strength a Press and hold the yellow CANCEL button for three seconds to enter Range Test Mode You will hear a single beep and see the blue Test Pendant light turn on and flash Range Test Mode will last for 10 minutes b The lights on the HELP button will display the cellular signal strength N...

Page 5: ...o indicate a successful test Note Please ensure that you press and hold the pendant for three seconds and that the outer edge of the pendant flashes red when pressed this indicates that the pendant has successfully tested d Walk around the house and garden carefully testing the range of your pendant at waist height and ground level at multiple locations If applicable test from all the following po...

Page 6: ...nect you to an RAA operator and communicate with them by speaking to the base unit STEP 5 Making a Test Call and Completing Installation a Press and hold the button on your pendant for 3 seconds you will hear a loud alarm Do not press the yellow CANCEL button as this will stop the alarm connecting to RAA The loud alarm will sound for ten seconds and then you will be connected to an RAA operator b ...

Page 7: ...e system may not operate properly due to factors beyond RAA s control such as the telephone line being unavailable radio interference lightning strikes or telephone network outages If you suspect your system is damaged or not functioning properly please contact 1300 767 115 If you are relocating your system to a new or temporary address please contact RAA so that we can update your address details...

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