R.V.R. Elettronica PJ500M-C, User Manual

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PJ500M-C
3 / 28 User Manual Rev. 1.7L - 01/09/10
2. Warranty
Any product of R.V.R. Elettronica is covered by a 24 (twentyfour) month warranty.
For components like tubes for power amplifiers, the original manufacturer’s warranty
applies.
R.V.R. extends to the original end-user purchaser all original manufacturers
warranties which are transferable and all claims are to be made directly to R.V.R.
per indicated procedures.
R.V.R.'s warranty shall not include:
1) Re-shipment of the unit to R.V.R. for repair purposes
2) Any unauthorized repair/modification
3) Incidental/consequential damages as a result of any defect
4) Nominal non-incidental defects
5) Re-shipment costs or insurance of the unit or replacement units/parts
Warranty shall come into force from invoice date and for the period of the
manufactures warranty.
Any damage to the goods must be reported to the carrier in writing on the shipment
receipt.
Any discrepancy or damage discovered subsequent to delivery, shall be reported
to R.V.R. within five (5) days from its receipt.
To claim your rights under this warranty:
a. Contact the dealer or distributor where you purchased the unit. Describe the
problem and ask if he has an easy solution. Dealers and Distributors are
supplied with all the information about problems that may occur and usually
they can repair the unit quicker than what the manufacturer could do. Very
often installing errors are discovered by dealers.
b. If your dealer cannot help you, contact R.V.R. in Bologna and explain the
problem. If it is decided to return the unit to the factory, R.V.R. will mail you a
regular authorization with all the necessary instructions to send back the goods.
c. When you receive the authorization, you can return the unit. Pack it carefully
for the shipment, preferably using the original packing and seal the package
perfectly. The customer always assumes the risks of loss (i.e., R.V.R. is never
responsible for damage or loss), until the package reaches R.V.R. premises.
For this reason, we suggest you to insure the goods for the whole value.
Shipment must be effected C.I.F. (PREPAID) to the address specified by
R.V.R.’s service manager on the authorization.