R-Go HE Manual Download Page 11

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Troubleshooting

Is your mouse not working properly, or do you experience

problems while using it? Please follow the steps

mentioned below.

• Check if the mouse is connected using the correct

connectors and cables (page 7).

• Connect the mouse to another USB port of your

computer.

• Connect the mouse directly to your computer if you

are using an USB hub.

• Restart your computer.

• Test the mouse on another device, if it is still not

working contact us via

Summary of Contents for HE

Page 1: ...1 medium wireless wired break left right ergonomic mouse R Go HE Ergonomische Maus Souris ergonomique...

Page 2: ...2 Contents Welcome 3 Product overview 4 Setup 7 R Go Break 8 DPI switch 9 Maintenance 10 Troubleshooting 11 Deutsch 12 Fran ais 14 Nederlands 16 Compliance 19...

Page 3: ...your hand and wrist The mouse stimulates movements from the underarm instead of the wrist which prevents RSI This comfortable mouse supports your thumb and fingers and is as lightweight as possible he...

Page 4: ...2 Left button 03 Scroll wheel 04 Right button 05 Forward not for MacOS 06 Backward not for MacOS 07 Sensor 08 DPI switch 09 USB C to USB A converter 07 08 Medium right wired version is shown in these...

Page 5: ...Scroll wheel 04 Right button 05 Forward not for MacOS 06 Backward not for MacOS 07 Sensor 08 DPI switch 09 USB receiver 2 4 GHz 10 On off button 11 USB C cable with USB C to USB A converter for chargi...

Page 6: ...ton 03 Scroll wheel 04 Right button 05 Forward not for MacOS 06 Backward not for MacOS 07 Sensor 08 DPI switch 09 On off button 10 USB C to USB A converter 09 07 Medium right Break version is shown in...

Page 7: ...GHz 09 to your computer Switch the mouse on 10 and click once to connect with the USB receiver 2 4 GHz You can charge the mouse by plugging cable 11 into the PC and mouse 01 Please note that this cab...

Page 8: ...E mice It gives you insight into your work behaviour and gives you the possibility to customize your mouse buttons Extra functionality when used with R Go Break devices which are equipped with a LED l...

Page 9: ...PI means Dots Per Inch With a low DPI you will have to make longer movements to get the cursor move the same distance on your screen compared to a higher DPI We recommend a lower DPI setting so you wi...

Page 10: ...ean the mouse with alcohol or with water and soap This will damage the coating of the mouse If you want to clean the mouse use a water based damp cloth Do not remove any of the rubber parts on the bot...

Page 11: ...d below Check if the mouse is connected using the correct connectors and cables page 7 Connect the mouse to another USB port of your computer Connect the mouse directly to your computer if you are usi...