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R/Evolution 2000 Series Troubleshooting Guide • May 2008
Isolating Faulty Disk Drives
When a drive fault occurs, basic troubleshooting actions are:
■
Identify the faulty drive
■
Review the drive error statistics
■
Review the event log
■
Replace the faulty drive
■
Reconstruct the associated virtual disk
Identifying a Faulty Disk Drive
The identification of a faulty disk drive involves confirming the drive fault and
identifying the physical location of the drive.
To confirm a drive fault, use the basic troubleshooting steps in “Determining
Storage System Status and Verifying Faults” on page 37. You can also navigate to
the Monitor > Status > Show Notification page and look for any notifications
pertaining to a disk drive fault.
When you have confirmed a drive fault, record the drive’s enclosure number and
slot number.
To identify the physical location of a faulty drive:
1. Select Manage > Utilities > Disk Drive Utilities > Locate Disk Drive.
2. Select the faulty drive.
If the drive is absent or not fully inserted, it is represented with a white rectangle
and is not selectable, as shown in the following example.
3. Click Update LED Illumination.
The lower LED on the selected drive starts blinking yellow.
For more information about viewing drive information, see the
reference guide
.
Summary of Contents for 2000 Series
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Page 18: ...18 R Evolution 2000 Series Troubleshooting Guide May 2008 ...
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