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2.8.3 Video loss

Navigation (from shortcut menu):

Main Menu -> Set -> Alarm -> Video Loss

When the device does not receive a channel video signal, the system will
trigger an alarm. You can set how the system will alarm and send notifications
in the same way as you can with the motion dection function (see previous
chapter).

Figure 3.9 video blind

2.8.4 Alarm input

Navigation (from shortcut menu):

Main Menu -> Set -> Alarm -> Alarm Input

When the device gets an external alarm device alarm signal, it will perform the
specified alarm function.

Note: Advanced button is the same as the right mouse click.

Summary of Contents for Quattro

Page 1: ...Copyright QVIS All documentation rights reserved i MAIN USER S MANUAL V1 0 04 2016...

Page 2: ...you do not have to read this entire manual to be up and running There are quick setup instructions in Chapter 1 which will show you how to setup the connections to the NVR correctly and how to setup a...

Page 3: ...or any fires or electrical shock caused by improper handling or installation 2 Transportation security Heavy stress violent vibration or water splash should be avoided during transportation storage an...

Page 4: ...fore installation please open the package and check all the components are included If you are missing any components please contact your direct supplier dealer 7 Lithium battery Improper battery use...

Page 5: ...ote Playback 9 1 7 Front Panel 12 1 8 Rear Panel 12 1 9 Alarm Inputs Output only available on specific models 13 1 10 The Mouse 14 1 11 Audio Video Input Output Connections 14 1 11 1 Video Input 14 1...

Page 6: ...put 49 2 8 5 Alarm output 50 2 8 6 Exception Handling Abnormality 50 2 9 System settings 52 2 9 1 General settings 52 2 9 2 Encoding settings 54 2 9 3 Network settings 55 2 9 4 Network services 57 2 9...

Page 7: ...Copyright QVIS All documentation rights reserved vii 2 11 5 LOG 91 3 WEB AND CLIENT 93 3 1 Web Operation 93 3 2 Basic remote control operation 94 3 3 Remote config device 95 4 TROUBLESHOOTING 96...

Page 8: ...igh definition low code rate of the video coding to decrease the amount of data to save to HDD storage Recording function Supports timing alarm alerts motion detection SATA hard and local hard disks N...

Page 9: ...s front panel or using a mouse A simple intuitive graphical interface is provided for intuitive operation 1 3 Installation 1 3 1 Unpacking Inspection When you receive the product pleae check that all...

Page 10: ...horizontal position and connect your cameras to the video input on the rear of the NVR 2 Connect your TV display monitor to the video output on the rear of the NVR 3 Connect the network cable to the...

Page 11: ...nector for the video the other is for power Connect these plugs into the sockets on the end of one of the cables included in the kit 2 Connecting your NVR At the other end of the cable there are two p...

Page 12: ...ved 5 1 5 Quadbrid NVR How to Setup Camera Configurations With this Quadbrid NVR you are able to connect and use four different formats of CCTV camera You can mix and match 960H AHD and TVI analogue c...

Page 13: ...ould be shown on the connected video monitor hardware PLEASE NOTE 1 You cannot mix IP cameras with analogue cameras If you connect IP camera s to the NVR via a network then the IP camera s will have p...

Page 14: ...Copyright QVIS All documentation rights reserved 7 8 Channel NVR...

Page 15: ...Copyright QVIS All documentation rights reserved 8 16 Channel NVR...

Page 16: ...rvice Please follow the steps below closely to successfully setup the connection for live view and remote playback See next page for step by step setup instructions IMPORTANT Please connect NVR to rou...

Page 17: ...Copyright QVIS All documentation rights reserved 10 NVR NVR...

Page 18: ...Copyright QVIS All documentation rights reserved 11...

Page 19: ...front panel does not have any functional control buttons It is recommended to use the available USB port to insert backup storage device 1 8 Rear Panel Please note Rear panel diagram below may differ...

Page 20: ...nsor you wish to connect to the NVR to increase the effectiveness of the CCTV system you can connect them to the RS485 connectors at the back See the diagram below on how to connect your sensor to the...

Page 21: ...ect Area for facial detection Areas to block for motion detection Select zooming function of PTZ control 1 11 Audio Video Input Output Connections 1 11 1 Video Input Please ensure that before you inst...

Page 22: ...o ensure signal quality o The video signal line should avoid strong electromagnetic interference 1 11 2 Audio Input Please ensure that before you install and connect an audio source to the Quadbrid NV...

Page 23: ...od is via the Main Menu section of the user interface To find the Logout menu right click mouse select Main Menu from the shortcut menu you will see Logout in the Operation menu section Select this to...

Page 24: ...changed while their permissions cannot be revised The user default is the default login user whose permission can be revised but not its password Figure 2 1 Login Password protection If the password i...

Page 25: ...own in each window 1 Recording status 3 Video loss 2 Motion detect 4 Camera lock Table 2 1 Preview icon 2 5 Desktop shortcut menu In preview mode you can right click mouse to view the desktop shortcut...

Page 26: ...nd to configure the parameters on the system These parameters include the boot wizard two dimensional code and digital channel configuration click Next to enter the digital channel configuration wizar...

Page 27: ...nected to the local network It will test the Gateway to the network the actual network connection and the DNS connection see Figure 2 4 3 below If the network test fails you will need to check the net...

Page 28: ...network the IP cameras are connected to Use an Ethernet cable which is plugged into the Network port on the rear of the NVR and then connect it to an available Ethernet port on the rotuer switch see...

Page 29: ...to enter the digital channel configuration wizard which as shown in Figure 2 7 You can set shortcuts for digital channels select ad hoc network mode Please note Mode Selection option menu only appears...

Page 30: ...r the camera s user name and password then click the Network settings button You will be able to set the IP address subnet mask and default gateway you cannot configure the network settings of ONVIF p...

Page 31: ...connected not online 12 Front end information Display the front end configured camera s information User name and password can be set in this section of the configuration wizard 2 5 3 Playback There...

Page 32: ...ck User Interface Key 1 Playback control 2 Time display and footage timeline 3 Sychronise playback and timeline video type display options 4 Timeline time length search view options 5 Time schedule op...

Page 33: ...When you click on the right mouse button within the playback interface you will be provided with this option list UpWindow Return to the live channel interface Stop Playing Playing of recorded video i...

Page 34: ...ontrol key Note to play footage using the frame by frame playback mode you need to firstly pause playback Operation tips message explains the function of the key that cursor placed over the top of Spe...

Page 35: ...hedule Record according to the configuration Manual Click the All button and the according channel is recording no matter the channel in any state Stop Click the Stop button and the according channel...

Page 36: ...rol This interface will allow the user to control a PTZ camera that is connected directly to the recording device The functions within the interface include PTZ direction control step zoom focus iris...

Page 37: ...s the PTZ s rotation within 8 different directions You can also use the NVR s front panel directional controls to control the PTZ s rotation in 4 different directions up down left and right PTZ Trace...

Page 38: ...preset Enter a number in then click the button you can delete a preset point Step 3 Enter a number in Then click on the button the camera head will rotate to the preset position Figure 2 13 preset co...

Page 39: ...n in Figure 2 12 will turn the PTZ to designated location then the user will need to click the Advanced button to enter the menu as shown in Figure 2 14 Step 2 Enter a number in the Tour field to allo...

Page 40: ...ut the number of the cruise line click Del Preset button see Figure 2 15 then remove the cruise lines set Scan PTZ also can work on the same preset scan line repeatedly continuously Scan setup To set...

Page 41: ...gure 2 12 click the Advanced button to turn the PTZ to a preset direction Step2 In figure 2 17 use the directional controls to point the PTZ camera to a desired secondary point Step3 Use the direction...

Page 42: ...begin horizontal rotation The PTZ begins to rotate horizontally relative to the original position of the camera Click the Stop button to stop Reset The reset button will cause the PTZ to restart and a...

Page 43: ...on The number of the corresponding auxillary operation for the PTZ Page Switch In Figure 2 18 click the Page Switch button again enter the menu shown in Figure 2 18 1 PTZ Control 06 This menu will all...

Page 44: ...urrent channel multi screen cursor to where the channel you can use the desktop shortcut menu to enter the interface You can cofigure two sets of colour parametrers for two different time periods with...

Page 45: ...gure 2 19 Image color 2 5 8 Output Adjust Adjust the output to the monitor connected to the device using the parameters shown in Figure 2 20 You can use the desktop shortcut menu or enter Main Menu Ma...

Page 46: ...three seconds the system is shut down Cancel midway is of no effect Reboot Quit the system Reboot restart the system 2 5 10 Window switch Preview in single window four windows eight windows nine windo...

Page 47: ...ack Playback recorded video footage Backup Backup recorded video footage Logout Logout Shutdown Reboot Information Info HDD Info BPS Version Online User View current connection status of user LOG Syst...

Page 48: ...unction Video Settings Note The NVR will need to have a dedicated read write hard disk drive installed for more detailed instructions please refer to section 3 5 1 Figure 3 1 video settings Channel to...

Page 49: ...the time period set for normal video the video file type is R Detection When set within a given time period the Motion Detection Video Block Video Loss Exception Handling functions will be switched o...

Page 50: ...e or portable HDD Backup When you click Backup a Backup dialog box pops up you can then select the backup video files based on type channel time and other attributes see Figure 3 3 record backup Burni...

Page 51: ...g on the user s needs you can either choose H264 or AVI video file types Start Stop After selecting the file and backup format click to Start to proceed with the backup and then click Stop to stop the...

Page 52: ...sitivity level to one of six level options lowest low medium high very high Region Click Set to enter the region set up screen It is divided into a 22x18 segmented grid When a segment of the grid is h...

Page 53: ...ekly time period the motion detection alarm function will be active You can select up to 4 periods a day Monday Sunday If you set a specific time frame during a particular day the times outside of tha...

Page 54: ...e 3 7 PTZ Linkage Post Rec After the alarm ends the length of time to continue the local recording can be set between 10 and 300S Show Message a pop up dialog box will appear on screen and will prompt...

Page 55: ...eo Blind When the input signal video image from a connected camera produces no video image or the lighting conditions are too dark an alarm will be triggered This could be caused by an external force...

Page 56: ...alarm You can set how the system will alarm and send notifications in the same way as you can with the motion dection function see previous chapter Figure 3 9 video blind 2 8 4 Alarm input Navigation...

Page 57: ...larm Output 2 8 6 Exception Handling Abnormality Navigation from shortcut menu Main Menu Set Alarm Abnormality Depending on the setup of you CCTV system when an abnormal event is detected the device r...

Page 58: ...handling feature in enabled Show Message system will make an alarm message prompt appear on the screen when you tick this box Buzzer when the alarm is triggered the device will product an alarm sound...

Page 59: ...tings and serial port settings You can access the system settings via Shortcut menu Main Menu Settings 2 9 1 General settings Navigation from shortcut menu Main Menu Set System General Select the Gene...

Page 60: ...eview screen displays the date when in the delimited format Storage full When the hard disk is full what is selected here are the measures taken by the system Video Format Select the video format Eith...

Page 61: ...The left column is for the main channel stream and the right hand column is for the extra sub stream This dual stream configuration allows for the main stream to provide the chosen channel to this li...

Page 62: ...stream Quality change the quality to set the stream value If facilities allow the better quality of the stream the better the video image quality is Bit Rate adjust according to capabilities of the s...

Page 63: ...t is 255 255 255 0 Default Gateway Set the default gateway of the camera so it can be consistent with the login computer the default is 192 168 1 1 DNS Server Set the camera s DNS server so it can be...

Page 64: ...stream when the bandwidth is too low under this setting then there will be a delay in the video rate Smooth priority Under no circumstances the frame rate will be reduced The encoder settings will cha...

Page 65: ...low access to the ISP Internet Service Provider provide the PPPoE username and password then restart the system after saving After restarting the NVR will automatically establish a network connection...

Page 66: ...r installed NTP server PC s IP Port The default NTP port 123 the port settings can be based on actual NTP server Update Period the same NTP server check interval the default is 10 minutes Email Set th...

Page 67: ...address separated by a semicolon can outbox the same e mail address Subject subject of the message you can set your own IP rights settings When choosing the white list the list represents only the IP...

Page 68: ...ompleting this setup menu Figure 3 22 DDNS settings DDNS Type Select the DDNS type Enable Click this box to enable DDNS setup Local domain name Provide the domain name registered with the DDNS service...

Page 69: ...nction Host IP IP address of the FTP server Port FTP port number field the default port number is 21 User name Input your registered Username Password The username s password Anonymous When ticked you...

Page 70: ...nt Figure 3 24 ARSP Type Select the DNS option Enable When ticked you have enabled the ARSP function Server Address IP address of the DDNS server Port Device port number of the corresponding DDNS serv...

Page 71: ...otocol type GENERAL Enable When ticked you have enabled the AlarmServer function Server Name IP address of alarm server Port number port number of the device Alarm Report When ticked the device will s...

Page 72: ...ess router Figure 3 26 1 Wireless Config Enable When ticked you have enabled this function Type Dial type default is automatic AUTO AP Wifi access point Dialing number Provide the Wifi dial number Use...

Page 73: ...ol will allow the device to automatically forward on to the router Figure 3 27 UPNP settings Enable When ticked the UPNP function is enabled HTTP router for the device is automatically assigned port n...

Page 74: ...connections within the current range of the wireless device Enable When ticked you will enable the Wifi module DHCP Enable When ticked the device will obtain an IP address automatically SSID Wireless...

Page 75: ...d allows you to set the throttle bit rate for file upload MTU Mobile Reported Enable this function if you wish to have PUSH notification messages sent to the smart mobile device if you have installed...

Page 76: ...y When box is ticked it will display the system s time in the surveillance window Channel Title When box is ticked it will display the system s channel number in the surveillance window Alarm Status W...

Page 77: ...oducts do not support this feature Figure 3 31B port settings Serial Port Function Common serial port is used to debug and update program or set up specific serial port Baud rate Choose the correspond...

Page 78: ...ew four view six view single mode tour or hybrid mode tour Figure 3 32 touring settings Interval Set the patrol switch interval The set range is 5 120 seconds Alarm tour set the interval to shift alar...

Page 79: ...he digital IP channel management channel status and channel mode please note under full analog mode there is only Channel mode selection Mixed mode full digital mode Figure 3 33 Channel management Ple...

Page 80: ...l allow you to sync the time and date of the IP camera with the NVR Connection Mode You can either set a single or multi link connection Multi link mode will allow connection to several devices The de...

Page 81: ...nding on connection setup Default is IPC Protocol There are two protocols NTEIP and ONVIF the default is NETIP Remote channel User can input remote channel title from the device that needs to be conne...

Page 82: ...The user can double click the device IP address in the list to add the device At this point in Figure 3 35 device address and port the appropriate changes and the user name and password is still the d...

Page 83: ...Status option you be able to see the statuses of all the digital channel found on the network These statuses will include the name of the channel Channel the maximum channel resolution Stream the curr...

Page 84: ...s reserved 77 When a channel is added but the device is not turned on it will be displayed on the list as shown below Figure 3 39 Channel status When all channels are properly connected the display sh...

Page 85: ...al channel mode Max resolution of channel 3 is D1 if it was connected to a device with resolution over D1 such as 960H the preview windown for the channel will be shown as below Figure 3 41 Channel ty...

Page 86: ...d manage the hard disk drive The menu displays current hard disk information hard disk number input port type status and overall capability The operations you can perform include setup the write read...

Page 87: ...in the middle of the user name is valid 2 Legal characters include letter number underline subtraction sign and dot 3 There is no limit in the amount of users or user group You can add or delete the u...

Page 88: ...to the left Modify Pwd modify user login password Note A user registered to the device can modify their own password but not the passwords of other user accounts Only a user with administrator level p...

Page 89: ...Copyright QVIS All documentation rights reserved 82 Figure 3 46 Add user Add Group Set the group name new user group notes and permissions Figure 3 47 Add group...

Page 90: ...enu Main Menu Information Online User This menu section allows you to check the information of the network user that connected to the NVR device using a local device PC smart mobile device You can als...

Page 91: ...2 10 4 TV adjust Refer to chapter 2 5 7 Image Color 2 10 5 Auto maintain Navigation from shortcut menu Main Menu Set System AutoMaintain The user can set the system to auto reboot and auto delete fil...

Page 92: ...system is made to reset to its default setup you can choose from the list what parts to the system you want to reset to defaults Figure 3 51 Restore 2 10 7 Upgrade Navigation from shortcut menu Main M...

Page 93: ...rade Position locate and provide firmware update file s directory path on the USB storage device Upgrade file choose the firmware upgrade file from the directory path 2 10 8 Device Info Navigation fro...

Page 94: ...10 9 Import Export Navigation from shortcut menu Main Menu Set System Import Export Users can export the log info and the configuration the file from device to a connected flash stick You can also im...

Page 95: ...he hard disk information including HDD info code stream statistic log info and version info 2 11 1 HDD info Navigation from shortcut menu Main Menu Information Info HDD Info This menu section displays...

Page 96: ...aged hard disk you must shut down the NVR before uninstalling all the damaged hard disk s If you do not do turn the power off to the NVR before you replace the hard disk s you are in danger of harming...

Page 97: ...ream Kb S and hard disk capability MB H Megabytes per hour in real time It displays the data as a wave sketch map Figure 3 56 BPS 2 11 3 Version Navigation from shortcut menu Main Menu Information Inf...

Page 98: ...ich method they have remotely connected to the NVR 2 11 5 LOG Navigation from shortcut menu Main Menu Information LOG LOG Use this menu section to search through log information show in the main list...

Page 99: ...Copyright QVIS All documentation rights reserved 92 Figure 3 58 LOG...

Page 100: ...http 10 2 2 88 at the address column will enter below page WEB login interface 4 Log in by inputting your user name and password If you choose to link with all the videos after login you need to choos...

Page 101: ...ormation Local config To set device alarm enable to linkage function on the remote network client side Channel control Open the video choose the video on the left video window and then choose channel...

Page 102: ...the window also can choose shut all the windows to close all the video 3 3 Remote config device On the preview window single click right mouse button and choose a device to configure You will be given...

Page 103: ...e main board of the NVR is damaged 2 The NVR reboots automatically or stops working after boot up a few minutes Possible reasons A The input voltage is not stable or too low B The hard disk is damaged...

Page 104: ...uch as the image color or the brightness distortion Possible reasons A When using the BNC output the option between the N mode or PAL mode is wrong and the image becomes black and white B The NVR does...

Page 105: ...nce window Possible reasons A It does not have an active tone arm B It does not have an active sound box C The audio lines are damaged D The hardware of the NVR is damaged 9 There is audio signal in t...

Page 106: ...reduce the reflection otherwise the PTZ control is not stable H The distance is too far 12 The motion detect is not working Possible reasons A The time range set is not correct B The motion detect ar...

Page 107: ...ance purview F The real time image of the hard disk recording machine itself is not clear 15 Network connection is not stable Possible reasons A Network is not stable B IP address is conflicted C MAC...

Page 108: ...C The input machine is damaged or the connections are not correct D There are some problems for specific program edition Please update the program 19 Alarm is not working Possible reasons A The setti...

Page 109: ...s D The DivX503Bundle exe and ffdshow 2004 1012 exe files must be installed in the windows XP system 23 Cannot see the preview picture the digital channel Possible reasons A Did not add device B The d...

Page 110: ...napshot is 0 C The snapshot function is not enabled on record storage of related channel 26 The time shows on digital channel is not the same as local side A Enable the time synchronise function of th...

Page 111: ...Explorer apps from either the Google Play or iTune stores Scan the QR codes below with you mobile smart device to be directed straight to the app download source To remotely access your NVR via a PC...

Page 112: ...information about our NVRs and available cameras accessories please visit our website www adata co uk Alternatively scan this QR code with your smart phone to be directed instantly to our website Dow...

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