N.B. - If the problem persists, contact your Retailer or the nearest Service Centre
PROBLEM
PROBABLE CAUSE
SOLUTION
On giving a command with
the remote
control or with the
key-switch, the door
doesn’t open or the motor
doesn’t start
230 volt mains voltage
absent
Check master switch
Emergency
STOP
present
Check for any
STOP
selectors or commands.
If not used, check jumper
on
STOP
contact input on
the control board
Fuse blown
Replace with one of same
value.
Power cable of motor or
motors not
connected or faulty.
Connect the cable to
appropriate
terminal or replace.
The photocell is not
functioning or the
beam is interrupted
Check the connection,
remove any
obstacle across the beam
On giving a command with
the remote control, the
door doesn’t open but
works with the key
command
The remote control has not
been
memorised or the battery
is flat
Carry out the remote
control learning
procedure on the radio
receiver or replace the
battery with a new one..
The door starts, but stops
immediately
The force of the motor or
motors is insufficient
Modify the value with the
FORCE trimmer on the
control unit
On giving a command, the
motor
starts, but the door does
not move
There is an obstacle in
front of the
wings, the hinges are
blocked or the
motor anchorage bracket
or brackets
have come loose
Remove the obstacle from
the wings,
restore the hinges, replace
or lubricate them.
Fasten the motor bracket
TROUBLESHOOTING
