Warning
Restructuring the product without written permission from Quictent in advance would
VOID
the warranty.
Damages due to improper use in severe weather conditions, including but not limited to
high winds, heavy rain, sleet, snow, etc., will NOT be covered by the warranty.
13
Warranty
The limited warranty covering the materials and the craftsmanship under normal use and service
conditions takes effect from the purchase date (on the invoice). Please note that the order
purchase proof (order number or shipping information on the shipping carton) is the only valid
evidence to claim for warranty.
Order number
Required parts (name, quantity, and part number for each)
Pictures (or video clips, if applicable)
6-Month
warranty for the
Frame (all the accessories included) and Roller Carry Bag.
12-Month
warranty for the
Fabric
.
A
lifetime
warranty for the
Anchoring Accessory.
Reminders
In the event that you failed to access your order information online, we strongly advise you to keep
the original packaging and shipping carton(s) because they are treated as a proof of purchase.
1.
To get what you need as soon as possible, we strongly suggest you provide all of the following
information
at your first inquiry:
2.
